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Vidanta Timeshare - Complaints and Reviews

Vidanta Timeshare - Complaints and Reviews
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Vidanta  is a luxury destination club that offers the finest and most exclusive resorts in Mexico. But not everything is good. Vidanta Timeshare, in any of its destinations, creates “perfect” atmospheres to lure prospects into unnecessary timeshare purchases and becomes into Vidanta  Timeshare scam victims.

Vida Timeshare – Destinations

As a member of Vidanta  you have access to stunning resorts in seven beautiful destinations:

-Grand Luxxe Residence Club

 Nuevo Vallarta and Riviera Maya

-The Grand Bliss

Nuevo Vallarta  and Riviera Maya

-The Grand Mayan

Nuevo Vallarta, Acapulco, Riviera Maya and Los Cabos

-The Bliss Resorts

Riviera Maya

-Sea Garden Hotels

Mazatlan, Nuevo Vallarta

-Mayan Palace

Nuevo Vallarta, Riviera Maya, Puerto Peñasco, Puerto Vallarta, Acapulco and Mazatlan

We have already talked about Mayan Palace in:

Mayan Palace Timeshare Scam

Mayan Palace Timeshare Complaints


Vidanta Timeshare – The Company

As we mentioned before, Vidanta Vacation has timeshare resorts in Cancun, Acapulco, Puerto Vallarta, Nuevo Vallarta, Mazatlan, Los Cabos and Puerto Peñasco. It’s legal name is Comercializadora y Servicio de Turismo S.A. de C.C.; Desarrollo, Marina Vallarta S.A.

Vidanta Vacation also Works with resort collections like Summit Opportunities, LLC, Houston and TX. And with timeshare rental companies as are Global Golf Connections, Continental Conections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro.

Vidanta Timeshare - Complaints and Reviews

The next is a list of the most common complaints and reviews about Vidanta Timeshare:

1)    You are basically kidnapped at the airport to go to a timeshare presentation.

2)    The timeshare salespeople tell you that the presentation will be just to see the property to familiarize you with the resort, but is a lie. It is a full on timeshare presentation and you can be there until 2 hours.

3)    They tell you that any time you can walk away from your financing because it was done in Mexico and it does not affect your credit report.

4)    When you signed with them, and read your contract, you realized that the most of the promises they make you at the timeshare presentations are not in the timeshare agreement.

5)    If you try to contact the company by telephone to cancel during your 5 days, you do it with no success.

6)    The timeshare salesperson tells you can rent your timeshare anytime you can, but this is a lie.

7)    Vidanta sales representative also offers a trade-In, letting the buyer believe the resort is going to take their other timeshare and sell them for them and deducting the cost of their new timeshare with Vidanta , but at the end you end up owning two timeshares.

8)    Timeshare salespeople don’t tell purchasers that they have 5 days period to cancel the timeshare contract.

9)    Timeshare maintenance fees are too high and increase every year.

10)  They sell their timeshare as an investment, but a timeshare is never a good investment.

Vidanta Timeshare – How to get out?

If you got into a timeshare in any resort of the Vidanta Vacations, there are few options that you can consider, like timeshare resale, timeshare rental, timeshare donation or timeshare transfer.

But, without a doubt, the timeshare cancellation is the best solution to get out of your timeshare contract. If you properly cancel your timeshare agreement with whichever of the Vidanta Timeshare resorts, you will not have more string attached to them.

The timeshare cancellation is not an easy process. It requires lots of time and negotiations with the timeshare resort. Mexican Timeshare Solutions is a legitimate company that assists timeshare purchasers who feel they were scammed by fraudulent salespeople. Contact Mexican Timeshare Solutions for a free consultation on your timeshare situation and get ready to finally give away your timeshare contract.

Information to Share

If you liked this article, please help us to share this information to more people in order to avoid more timeshare scams victims, how?

Leave your comment below and share your opinion with us. To know more about fraudulent timeshare practices, go to:

BEWARE of the Villa Group Timeshare

Complaints about Sunset Group Timeshare

Royal Sunset Timeshare Fraud

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  • Donna VentreApril 14, 2019, 3:18 pm

    Everything in this article is true and we almost bought a timeshare with them. I am glad we held off and read about this before we signed on the dotted line! Thank you so much for your help!

  • Anayibi Orozco ArangoJanuary 22, 2019, 8:54 am

    Hola ayer hicimos un contrato con vidanta pero siento que hicimos mal, quiero cancelar. Por favor aconsejenme que debo hacer

  • Jane C.September 8, 2018, 7:59 pm

    Vidanta the worst timeshare company out there, actually we are fighting against them, we want a full refund of our money, nothing that they told are true ! they are a scammers ! please people stay sharp and dont get caught by vidanta group.

  • JesusAugust 28, 2018, 6:21 pm

    Hola estoy cancelando dentro de los cinco días de la firma del contrato pero me piden que les envíe el contrato firmado lo cual es La opción 1 en la cláusula de cancelación y yo optepor La opción 2 que es enviar notificación . Que consejo me dan , alguna experiencia ?

  • SandraApril 23, 2018, 9:51 pm

    Nos paso igual pero petdimos como 7 millines

  • LucíaJanuary 30, 2018, 6:22 am

    Hola, quisiera saber que pasa en el caso de no pagar el enganche. Somos de Argentina. También vivimos esa historia de manipulación. Para el enganche pusimos una tarjeta, que es una extensión de un familiar. La tarjeta da la opción de no pagar, que pasaría en ese caso con la deuda? No encontramos en el contrato cláusulas que traten sobre el incumplimiento del pago inicial. Y por lo de las cuotas que deberíamos empezar a pagar en abril. Alguien tiene idea? Gracias!

  • GeminitwinJanuary 22, 2018, 10:18 am

    PLEASE READ BEFORE YOU BUY!!!!! We were captured in WALMART in Cancun for our daughter's wedding. We had stayed at their PVR Grand Bliss location September of 2016. We booked through RCI as the fees were paid by them and it was a promotional offer. Suffice it to say, we absolutely loved the resort. We felt like it was one of our best vacations ever. The resort was beautiful and clean, and the units were very spacious. We had great food and wen on great excursions! But then...... we were invited to go see the new sister resort in Riviera Maya. My husband was excited and we thought this could be another place to stay on our next vacation. Well after 8+ hours and a lot of fast talking, we were coerced into trading in our timeshare we already owned "outright" and taking their program. We were repeated told that this would save us money and we would no longer have to pay Maintenance Fees. They drilled this into our head. Our salesman was way to good. They told us that they could see how much we traveled and that we were given their strongest salesman to help us see the value in going with them. Well, once we finally agreed and were given multiple weeks to use at our leisure, they began talking faster and papers were being thrown at us to initial and sign along with Tequila! We were told to not leave our folder out at the resort we were staying at because the resort would get jealous and say bad things about them. Once we arrive back home 2 days later, we called the saleman (who willingly gave us his cell number and email and said that if we had any problems or reservations to call him directly). Well of course he did not answer his cell or email. We called the Main Vida number and were told that we had to wait until we were in their system for anyone to look at our account and that our final paperwork would be in the mail. Then the credit card bills began to come. (Let me go back;) As we were discussing dollars and cents they explained about "no money down" and they ran my husband's credit. They kept coming back and forth until they eventually said that they needed my credit information too. Well on our cellphones, we got texts from the credit card companies saying "PENDING", but when we returned home, the PENDING changed to a CHARGE. Credit card companies sent monies directly to Vadanta/Vida.

    We continued to call and email and after a week or 2 I received a call from someone saying they were our "person" to handle all of our travel and contract concerns. Well I began asking question about the inner workings of this vacation plan. I was told that I really didn't OWN anything and what I had just purchased was a Vacation PROGRAM! WHAT?!?!?!?!? I was told that nothing was free and even after being expected to pay over $12k and hand over our existing timeshare values at $16k they expected us to pay $900+ to even use a week at one of their resorts!!!!! We said heck NO!

    We ended up sending certified letters to Mexico and eventually having to pay money to get out of the contract. Fast-forward to today........ This company cancelled our contract months ago, never sent anything in writing, but is refusing to return the money to the credit card companies!!!! As of today; January 22, 2018 my husband and I are still emailing back and forth to get the monies back. We have been told that they are not required by Mexico law to return any monies after 5 days of the original contract. VACATIONER BEWARE!!!!! Do not buy from this company/program unless you have money to blow! We are so disgusted because we really loved this resort!

  • TAMMELA GILBERTDecember 11, 2017, 3:24 pm

    Was there Nov 25 - Dec 1st. Yes, the resort was beautiful and yes, the 1hr timeshare presentation (that was 5.5hrs) was full of lies and very smarmy sales people. Aryana; Denise; Patricia; and Ibrahim are the names I can remember. It spanded 5 locations with 5 different people. It was so unreal that I have pitched my experience to 20/20. Read the reviews and attend NO presentation. They even put a charge on our room as a 'voluntary' donation to a school which I had them remove. Imagine if I had not checked. Run people!!!

  • karla mataDecember 8, 2017, 2:35 pm


  • DavidNovember 25, 2017, 1:32 pm

    We purchased a time share at Vidanta Nuevo resort because of several promises made by the sales manager at the resort. When we tried to make a reservation that they had promised we could have any time we wanted they refused to honor the reservation and the airfare they told us they would provide free for two people had more fees than if we just paid for the tickets.
    I attempted to get them to give our money back and they just kept pushing us off to someone else and then quit responding at all.
    Never do business with these people they will lie about anything and then tell you your only option is to sue in Mexico.

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