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Sunset Group Timeshare complaints

Sunset Group Timeshare complaints
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Sunset Resorts are very luxurious and beautiful. The rooms are spacious, the food is great and the service is fabulous. Everything is great, except timeshares.

The Sunset timeshare is a scam with lowest ethical standards. They tell you lies to make you buy their timeshare vacation packages.

Its legal name is Royal Fisherman’s S.A de C.V, Promotora Sunset Beach Clubs, S.A de C.V. It works with four resorts located in Cancun and Riviera Maya. These resorts are Sunset Fisherman, Sunset Laggon, Sunset Yacht Club and Hacienda Tres Rios.

Is well known that timeshare scams are on the rise and Sunset timeshare is not an exception, as we have read in:

Sunset Group Timeshare Complaints

Timeshare Scams: 8 Common Lies Told At The Sales Presentation

Timeshare Complaints: The Top Five

Complaints about Sunset Group Timeshare

  1. The timeshare presentation is very high-pressure and very distracting. They ask you to sit through a 90 min meeting.
  2. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it.
  3. There is misrepresentation, misleading by the sales agent about what is in the contract.
  4. When you try to cancel within the 5 days period, they say you signed a paper waiving that right. The Sunset Group will block emails and faxes and refuse written notice of cancellation.
  5. Timeshare salesperson promises that they can rent out their weeks for over 4 times the price of the price of the maintenance fees.
  6.  Timeshare maintenance fees highly increase every year.
  7. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent your timeshare weeks.
  8. Timeshare salespeople tell you that buying a Sunset Group timeshare is a good investment.
  9. They tell you that you can make timeshare exchanges without paying fees.
  10. Timeshare salespeople use hardcore sales tactics and they will tell you anything you want to hear to make you sign the contract.

 Like these, there are many more complaints about Sunset Group . If you would like to read other timeshare complaints, visit our black list of timeshare fraud resorts.

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 How to rescind of my timeshare?

If you purchased a Sunset Group timeshare and you don’t want it or you cannot afford it, there are many options that you may consider.

Timeshare Resale: This could be an option, but the timeshare resale market is not at its best moment and timeshare prices are so low. Besides there are many timeshare resale companies that ask you for an upfront and they never sell your timeshare. Sell your timeshare is not a good option.

Timeshare Rental: This is another option you should consider but on the understanding that rent a timeshare is very difficult. There are also timeshare rental companies that claim to help people rent their timeshares, but these companies also ask for money upfront and your timeshare is never rented.

Timeshare Donation: Itis very difficultto find an organization that wants a timeshare, since they have no value. Timeshare donation is not the best option.

Timeshare Transfer: Transfer a timeshare is a very difficult process and people usually end up paying lots of transfer fees.

 Cancel your timeshare – Your best solution

To get rid of your unwanted Sunset Group timeshare, the cancellation of the contract is evidently the best solution. When a contract is appropriately cancelled, you will not have any more strings attached to the resort and Sunset Group cannot charge you anything more.

Yes, cancel the timeshare is the best solution, but this process requires lots of time and negotiations with the resort, which means that is not easy. At Mexican Timeshare Solutions, as specialists in the timeshare industry, we are committed to offer timeshare help. MTS is a legitimate company and our associates have several years experience. The best of all, we do not charge upfront fees, this is our guarantee. Contact us for a free consultation and rescind your Sunset Group timeshare.

 Information to Share

If you liked this article, please help us to share this information to more people in order to avoid more timeshare scams victims, how?

 To know more of these timeshare scams, visit:

Timeshare Fraud: 5 Tips Timeshare Resorts Don’t Want You To Know

Timeshare scams increase in bad economy

Mexican Timeshare Fraud

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23 Comments
  • Ken April 13, 2019, 4:12 pm

    Sunset talked me into a master suite which they said could be rented out or sold if I decide to not use it any longer. I have a 1+1 contract and need to pay a MF each year whether I use it or not. I was told to write a letter to the board and they would consider taking it back and reimburse me. I wrote letters to the board for three years with no acceptance from them to buy it back. As others have said, it's a scam at this point, unless they reimburse me.

  • Jesus AlejandroNovember 25, 2018, 8:40 pm

    Muy mal la estamos pasando co nuestro tiempo compartido con el grupo sunset, cabe mencionar que todo lo quenos prometieron durante la presentacion de tiempo compartido ha sido falso, por lo cual no queremos seguir involucrandonos con esas personas, hemos intentado de mil formas cancelar pero no lo hemos logrado.

  • Mathias jhonson.April 1, 2016, 3:36 pm

    sunset group is not a trustworthy company , we bought years ago a timeshare with them in cancun mexico , and we cannot use when we want, so that let me thinking if i really have a timeshare or not ? we pay for a membership and they dont let us use it , now we keep moving forward to the cancellation , its a rip of

  • Figueroa ClaudiaFebruary 29, 2016, 10:37 am

    Me uno a decir que susnset group son de los resorts mas fraudulentos que puede aver ahi afuera ! timaron a mis padres , haciendolos firmar por algo que no iban a recibir jamas, mis padres no pueden continuar pagando el tiempo compartido y no les quieren otorgar la cancelacion , han recibido hasta amenazas por parte del resort, que les pasa?! muy mal este resort, seguimos en la lucha por la cancelacion .

  • K ReeceDecember 17, 2015, 12:21 pm

    we were ripped off by the Sunset Group in Mexico at Christmas 2008. The biggest mistake of our lives.. We were verbally told so many lies and we checked the contract many times but you do not realize how they have badly worded the contract and because of all the high sales pressure you sign your money away and then can not stop it at all.

  • Raul Orlando September 14, 2015, 11:14 am

    A mi me fue muy mal con estas personas , pero bueno yo tuve la culpa desde el momento en que acepte ir a una presentacion de tiempo compartido, sabia que no debia comprar que me ibana tratar de convencer, aun asi estas personas tienen un talento increible de hacerte creer que es la mejor inversion de tu vida, ahorita estoy muy arrepentido de aver dicho si.

  • rbandalaAugust 31, 2015, 3:26 pm

    I got suckered into their sales pitch. I purchased a unit in Sunset. I had charged the purchase, and was able to dispute the charge and finally won - two years later - but better late than never. The sales people and customer service rep were the nastiest people I have ever dealt with. I would advise everyone to stay away from a presentation at this resort.

  • BaliParisJune 26, 2015, 3:48 pm

    There is plenty of reason to disparage the industry. They will do anything to get your signature on the line. Try reading some of the prior threads and maybe you'll reconsider your opinion.

  • SylviaMay 15, 2015, 12:47 pm

    I too would like to know more about reporting a high pressure, demeaning sales process that was full of lies. We are just finding out how bogus our purchase was, and would like this company to be legally FORCED to stop ripping people off!!!

  • Darren GeradMay 5, 2015, 5:39 pm

    we were just taken for 7000 Nov 2014. we could barely afford it and they took what they could from us. scammed

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