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Is it possible to cancel a timeshare directly with the resort?

Is it possible to cancel a timeshare directly with the resort?
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Mexico is the second country with most timeshare developers in its main tourist centers like Cancun, Riviera Maya, Puerto Vallarta, Nuevo Vallarta, Los Cabos, Mazatlan, Cozumel, etc. These destinations offer a lot of temptations that make difficult to refuse to buy timeshares, besides the hard sell tactics timeshare salespeople uses. But, what happens if you choose to cancel the contract? Is it possible to cancel a timeshare directly with the resort?

Your right as a consumer is to cancel your timeshare if you do not want it. That’s why you have a 5 days rescission period, to save you from the pressure exercised by the salesman and to think if that is the way you want to travel. Learn more about the 5 business day’s rescission period:

Business days to cancel a timeshare contract in Mexico

When can you cancel a timeshare contract?

How long do I have to rescind my timeshare? – Mexican Law

Why do people keep falling for timeshare scams?

Shortly, a timeshare is a space to take a vacation in a resort; you are not buying a property, you only buy the right to use your week once a year, and also you have to pay timeshare maintenance fees plus an annual fee. The problem comes when a tourist purchase in spite of not having all the information, because they are dazzled in the timeshare presentation with the false promises made by a timeshare salesperson looking for a juicy commission.

Nor we can say that timeshares are bad, but there are many things you need to take in consideration like your economic stability and if you would like to travel to the same destination every year.

Many people decide to cancel their timeshares because they cannot afford the payments or because they prefer to travel on their own, or they were victims of high pressure sales tactics.

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Is it possible to cancel a timeshare directly with the resort?

Once you sign the timeshare agreement, you have 5 business days to cancel your timeshare contract. If you do within the stipulated time, the resort has the obligation to give you back the money you paid with no penalizations.

Some timeshare owners decide to cancel by phone and the resort says that they will call them but that never happens and when the owner calls again they say he missed the right to cancel. Some other resorts just deny you the right to cancel and offer you a downgrade.

If you try to cancel and the resort refuses to do it, you can fill a complaint with PROFECO. Most cases are well resolved.

To accomplish the cancellation process it is important to send a timeshare cancellation letter within the 5 days, and keep evidence that you send it on time. Your money should be returned and your contract fully canceled.

How to cancel when my rescission period has expired?

If you tried to cancel but your cancellation period has already expired, the best thing you can do is to hire a timeshare lawyer. He or she has the ability to resolve your situation efficiently.

At Mexican Timeshare Solutions we specialize in timeshare cancellations. We have a team of timeshare cancel professionals who are able to handle cases involved with the timeshare industry. It does not matter when you purchase, we can offer you help in fast. Contact us today for a free consultation and find out how to cancel your timeshare contract.

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To know more about timeshare cancellation, visit:

Timeshare Cancellation Rights: How many days do I have?

What are the rescission laws for timeshares in Mexico?

Cancel Timeshare Contract

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45 Comments
  • Iván rinaldo costa June 4, 2018, 5:40 am

    Por favor alguien q me ayude

  • Mónica Diaz InfanteMay 12, 2018, 7:19 pm

    Compramos un tiempo compartido en Orlando Florida en Westgate lake resort. Ya lo pagamos nos gustaría cancelarlo fue una estafa!

  • Carol PicassoNovember 26, 2017, 10:04 pm

    Por favor necesito ayuda para poder renunciar a la membresía que accedimos y no nos sirve para nada porque no podemos usarla en nuestro país nosotros accedimos ante tanta presión nos agobiaban con tantas personas que venían a explicar la idea encima nos mintieron porque nos hicieron creer la idea que era una inversión y luego cuando hemos llamado para tratar de alquilar o vender las semanas dicen que es imposible que lo veamos por nuestra cuenta pero cuando lo hemos intentado jamás hay semanas disponibles. Ya no queremos ni podemos seguir pagando tampoco porque nuestra situación financiera está fatal. Por favor nos pueden ayudar.

  • Carol PicassoNovember 26, 2017, 10:01 pm

    Por favor necesito ayuda para poder renunciar a la membresía que accedimos y no nos sirve para nada porque no podemos usarla en nuestro país nosotros accedimos ante tanta presión nos agobiaban con tantas personas que venían a explicar la idea encima nos mintieron

  • jaime vargasJuly 13, 2017, 5:32 pm

    compere un tiempo compartido con el hotel kristal y con latitud 33 para que lo alquile es todo tan fragil pienzo que nme estafaron y compre con rci vacaciones con targeta rci es confiable

  • Daniela AyalaJuly 12, 2017, 12:40 pm

    HOLA, vengo leyendo los comentarios y siempre dicen que si en algun momento tienes un inconveniente en prescindir del tiempo compartido puedes comunicarte ya sea con la misma persona que te lo vendio y que por medio de el ayudarte , lo cual es mentira, se deslindan de toda queja y ni se diga el hotel solo te dan largas
    ojala alguien pueda ayudarme

  • Enrique PartidaJune 29, 2017, 8:57 pm

    Hola ! el verano pasado me decidi a comprar un tiempo compartido en Puerto Vallarta en Grand Velas lo cual me reiteraron que en cualquier momento podría cancelarlo , la verdad estábamos muy emocionados por utilizarlo, pero ya no pude pagarlo, e tratado de comunicarse con alguna persona de ese hotel que me pueda ayudar y no me dan respuesta alguna,
    ojala puedan ayudarme !

  • Magaly CidJune 20, 2017, 7:35 pm

    Quisiera saber si me pueden ayudar a cancelar mi tiempo compartido y cuanto cobran. Llevo 2 meses y cancele un pie de 3.000 dolares y llevo pagadas 2cuotas de 540 dolares cada una

  • Julio ValdezJune 18, 2017, 4:05 pm

    Es increible que haya sido parte de esta estafa que hicieron conmigo y mi familia, nosotros creimos que esto seria una buena inversion, sin embargo solo nos han sacado dinero y no hemos recibido nada de nada a cambio, no hemos podido usar la membresia por que siempre esta ocupada, no les recomiendo un tiempo compartdo.

  • GENARO GARCIA ZARZAApril 25, 2017, 8:20 am

    Ya no puedo pagar mi tiempo compartido, me pueden asesorar en la cancelación del mismo en royal holiday.

    GARCIAS

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