Platinum Resort Services, Beware: Timeshare Scams in Mexico

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Timeshare scams in Mexico increase every year. Before buying a timeshare in this country, know the frauds that are being committed there

Vacationing in Mexico can be a great experience, but this experience can become terrible if you are not aware of the timeshare scams that are being committed in this beautiful country.

Timeshare scams in Mexico are the order of the day every year, according to PROFECO (Mexico’s Consumer Protection Agency); there are thousands of cases of people who were cheated by fraudulent timeshare salespeople.

Vacationers are approached everywhere to be invited to a free breakfast, which is actually an invitation to attend a timeshare sales presentation.

Timeshare presentations can be long-lasting and very high-pressure.

During the sales pitch, people who already own a timeshare are told that if they don’t want their old timeshare anymore, they could easily rent it or sell it.

To support this affirmation, most resorts work together with some timeshare resale companies, and Platinum Resort Services is one of them.

Platinum Resort Services

Platinum Resort Services is a timeshare rental and resale company.

They claim to have over 50 years of experience in the timeshare industry and to have a supreme knowledge of global markets and vacation ownership resorts.

Even though they assure that they have many years of experience, their website was registered in March 2011.

The company has a B- on BBB rating; however, there is an alert on the business.

Based on the BBB’s investigations, there are reasons to believe that Platinum Resort Services operates from an offshore location.

According to their website, their offices are located in Minneapolis, Minnesota. They offer resale and rental services.

As not everyone is interested in buying a timeshare, the majority of their clients are impulsive buyers and timeshare owners who are satisfied with their membership.

Companies they work with:

Puerto Bahia Villas & Spa
Playa Grande Resort

Marival Resort and Suites
Paradise Village

 Contact info:

 Telephone number: 612 216 1656
Fax number: 612 677 3763

Complaints About the Company

 Most timeshare resale companies ask for an upfront fee to sell your timeshare, and Platinum Resort Services is no an exception.

They charge an initial fee of $900 USD, but they do not guarantee that your timeshare will be sold.

Some Platinum Resort Services consumers have reported that the company does not respect the terms of the established contract and that they do not receive the payments promised or that such payments are delayed.

Being that their old timeshare was never sold, most timeshare owners who have used the services of this company end up owning two shared properties, which means they have to pay more timeshare maintenance fees.

More Complaints Have Been Reported on the Following Websites:



Tips to Avoid Being Scammed:

  •  It is very important that you know your timeshare cancellation rights before purchasing a timeshare in Mexico.
  • We highly recommend that if you don’t have the intention to buy a timeshare, you do not attend timeshare presentations since they can be very streesful.
  •  Never pay an upfront fee in an effort to get rid of your timeshare.
  • During the presentation, ask as many questions as possible.
  • Do not provide your credit card information.

People should be very cautious about anything that sounds too good to be true. Timeshare salespeople can make lots of beautiful promises without confirmed written documentation; do not believe everything you hear from them.

How to Get Out of a Timeshare Scam in Mexico?

Timeshare fraud in Mexico is a very common problem, and there are many people who feel ashamed about their purchase.

If you are a victim of Mexican timeshare fraud, you should not feel embarrassed or hopeless, instead, take action to prevent others from financial ruin and resolve your own situation.

Mexican Timeshare Solutions is a legitimate company. We assist timeshare purchasers who were scammed by fraudulent salespeople.

Our motto is “Never a fee, unless we cancel your timeshare contract”. Do not hesitate on this; contact MTS for a free consultation and full advice on your timeshare matter, and get ready to reinstate the financial freedom you need.

To receive more information about how to cancel your timeshare, send a WhatsApp to +52 1 333 239 6589, fill out the contact form, or call us at +1 714 277 3662

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