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Timeshare Ratings.How does your timeshare membership compare?

Timeshare Ratings.How does your timeshare membership compare?
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Rating: 4.2/5 - 5 5 0

Is your timeshare developer honest? Will you be honored everything you were promised? Read how resorts rate based on their selling practices.

The timeshare industry in Mexico is riddled with scams, so it is difficult to rate which timeshare companies are the worst perpetrators of fraud. At Mexican Timeshare Solutions, we offer a free forum for actual clients to share their timeshare concerns. Timeshare ratings are a calculation of how many complaints we have received for each particular Mexican timeshare resort, and how they compare. Timeshare ratings are put in place to prevent vacationers from falling victim to timeshare scam by informing all visitors to timeshare resorts in Mexico about what are the worst companies and what types of timeshare scams they are perpetuating. These ratings for fraudulent resorts change constantly due to several reasons, some of which we have listed below:

Who are their salespeople?

The salespeople are often used as a scapegoat for the timeshare scam. Customers will complain to the resort that they were offered many fraudulent promises that didn’t come true. The resort will often reply that the salesperson has been fired or has left the organization, and the timeshare company cannot be held responsible for that individual’s actions.

In reality, the is sales staff are carefully trained by the managers of the resort. As such, they are a reflection of the timeshare resort’s ethics. If a salesperson is lying to the timeshare purchasers, this is not just the fault of that individual. Often, the salespeople are trained to represent the timeshare in a fraudulent manner in order to meet their sales quotas.

If their sales are slow in a particular month, the salespeople will be asked by managers to make false verbal promises of financial opportunities to boost reach their goals. Consequently, the timeshare ratings can be affected by the salespeople that are working, but are normally a reflection of a larger ethical problem within the timeshare resort’s administration.

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Are they referring clients to fraudulent rental, resale or escrow agencies?

Ethical companies normally only refer other ethical third-party companies to their clients. Unfortunately, the opposite is also true. Victims of timeshare scam are often referred by the timeshare resort to unethical rental, resale or trading companies who scam the clients for upfront listing fees.

The resorts often work in tandem with these third party agencies. The rental or resale agents will tell clients that they have renters or buyers, but the clients have to pay their maintenance fees before it can be processed. The clients have no intention of paying the maintenance fee if it is not used. In the end, the property does not rent or sell, but the third-party agency has ensured that the timeshare resort receives their annual maintenance fee. When the client complains to the resort about the outside agency, the resort says that they are not affiliated companies and cannot control their actions. This lack of response and unethical referral is another reason why timeshare resorts receive negative ratings.

Is the resort overselling the property?

A resort’s timeshare rating can be severely affected by the availability of reservations. If a timeshare owner is not able to book their timeshare weeks, this can cause a lot of frustration and regret over their timeshare purchase. Many timeshare scam companies oversell their properties because they make more money on the sale of the timeshare and the yearly maintenance fees.

How does the resort treat their existing timeshare owners?

The timeshare ratings for each company depend highly on the customer service provided to the timeshare owners. If they clients have a problem, whether it is regarding a lie told by the sales rep, or just a simple issue with their room or reservation, they expect high quality customer service. Many of the timeshare resorts are luxury properties that attract clients who demand excellent customer service. When the timeshare resort ignores their concerns, refuses to answer their calls or emails, or does not provide English-speaking staff, the client deservedly becomes frustrated.

Typically, when people have complaints, they will share them with other existing and potential clients on review sites and complaints boards. If there are few complaints, this is a good sign that the company is not a scam. The timeshare ratings are clear indication of whether the company is a reputable firm with good customer service.

Our goal is to prevent innocent vacationers from becoming victims of timeshare scam, and help those who are already in a fraudulent situation. We encourage all timeshare victims to share our timeshare rating blacklist with their friends and family who plan to vacation in Mexico.  If you have purchased a timeshare from one of the resorts on our black list, contact us today for a free consultation. Our experienced staff helps victims of timeshare scam to free themselves from their timeshare contract and the financial obligations that go along with it. It doesn’t matter if the resort that scammed you ranked as 1st place or last place in the timeshare ratings, the only thing that is important is that you fight to cancel your contract and recover your hard earned money. 

Information to share

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18 Comments
  • JasonMay 11, 2015, 9:23 am

    The sales people are trained on hitting every possible emotion impact. I sat on one and remember vividly entering the demonstration suite all clean and sparkly from the tiles to the glassware, then the sideroom simulating a typical hotel, bland, lights darkened some with the salesperson verbally painting a picture of is this what you want or this and turns with a wave of the hand walking back out into the sparkly room, this could be your families experience.

  • LishaSeptember 29, 2014, 10:43 am

    We just bought at an all inclusive resort and they told us that our weeks would rent for a sizeable amount of money. It’s not something we were depending on but definately something that made the purchase sound like a good overall idea. What do you think our chances are of renting the all inclusive weeks?

  • caribbeanloverSeptember 15, 2014, 11:25 am

    Unfortunately, timeshare sales in Mexico are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per couple...so be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% comission. We were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that someting is not quite right...

  • Rob FoleySeptember 2, 2014, 3:17 pm

    Timeshares are, and always have been a a legal scam.

    A single week for a units generally sell for 10s of thousands. I've seen them over $65000

    But let's take an average sale price of $25,000- Multiply that by 52 weeks in a year, and they are are basically selling 1 bedroom apartments for 1.3 million dollars each.

    Then, add to that they charged each of the 52 owners $700 , or more, a year in maintencance fees.

    That's another $36,000 per unit every year to the Corporation.

    Given the obscene numbers at play here, anybody that didn't see this coming is a fool.

  • Magda AleixoAugust 18, 2014, 10:32 am

    I was mislead by a timeshare sales person and now own something I never intended to buy. I need help getting out of the contract.

  • ShellyAugust 5, 2014, 11:37 am

    We are trying to fight for our cancellation and refund. We canceled on day 5 but they are telling us they are not subject to Mexican laws (we were in Puerto Vallarta) BUT they are telling us to get a Mexican lawyer. Which is odd.

    Do they have to abide by Mexican laws when they are “based” out of either Anguilla or the Dominican Republic? Credit Card charges came from Florida.

  • PhillJuly 23, 2014, 12:59 pm

    I bought and timeshare about 8 years ago and it was the biggest mistake of my life. I still have it and can’t sell it but I pay $908 in fees every year. Stay far away from them.

  • CTJune 10, 2014, 2:18 pm

    Timeshares, retirement communities - read the small print!

  • CTJune 10, 2014, 2:17 pm

    Timeshares, retirement communities - read the small print!

  • JackieJune 5, 2014, 8:50 am

    I suspect a lot of people end up buying time shares not because they want them, but because they’re persuaded by the hard sell pitches that accompany many of the “free gift, just listen to our presentation” type offers.

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