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Villa del Palmar Timeshare Complaints

Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club.

 Villa del Palmar Timeshare Complaints
  Rental Companies:
Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections

Villa del Palmar is a timeshare resort, with different locations in Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Rivera Nayarit. The resorts counts with different procreative spots like two pools, three tennis courts, a gym, a spa & a nearby golf course all for you to enjoy and have a relaxing vacations. From villas, condos, suites and penthouse is for all public in general there is no “only members” area. 

Villa del Palmar’s Sales Practice has a well recognize reputation for the lies, scams and most likely to misrepresented the contract at the moment of signing. Villa del Palmar sales associate like any other sales person will tell you all the wonders you want to hear to make a purchase, most timeshare presentation last 90 minutes, but at Villa del Palmar you can be up to 4 hrs in there.

Do not let their wonderful words lure you away, read the contract before signing, the contract clearly estates that any verbal promises made to the buyer that are not on the contract are invalid and that the purchasing of a membership at Villa del Palmar is not an investment, it only other way of saving for future vacations, it also states that if you wish to purchase the membership for the solid purpose of renting for profit, that you should reconsider your purchase of the membership.

If you are a current owner of a timeshare at other resort, the sales associate at Villa del Palmar, they will offer you a trade in, promising to sell your existing timeshare, the sales associates will refer you to a resell company to sell your existing timeshare so you can purchase at Villa del Palmar, Now on days the timeshare scams is being spread into the resell and rental companies, this companies promise you to LIST your timeshare for resell or rent, for a consider amount of money pay upfront to them, what they don’t tell you is that they are not obligated to sell it but to just take it into inventory, which is consider “Listing”. Also most companies that ask for an upfront fee are probably not a legitimate company. Also a common lie the Sales associate at Villa del Palmar will tell you that the contract is under the United states Law because their headquarter office is located in San Diego, and recession period is not available for you, if the contract is sign in Mexico, the contract is under the law of Mexico, therefore by the Mexican Law you have your recession period to cancel, signing a waiver to rescind your right to cancel is also illegal.

Customer Service at Villa del Palmar is not what they advertise, Customer Service is awful, they never answer the phone and if they do answer you the phone whatever problem you have you can fix it by paying up whatever fee you are due.

Bottom line is that Villa del Palmar is a great resort, great place to enjoy with your Family and love one, but be prepared to be harassed by the Sales Staff if you are not a current timeshare owner there, and if you plan to attended to the presentation, be informed before making any kind of purchase, have them let you read the contract before signing and make sure that is what they told you it was, ask as many questions you have, remember it’s your money, it’s your purchase, ITS YOUR CHOICE!

Phone number

01 800 253 0386

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Read what other timeshare scam victims say:
236 Complaints
  • Lenisei May 14, 2017, 1:09 pm

    Ocupamos el reembolso urgente, compramos un tiempo compartido con villa del palmar y nada de lo que nos dijeron en la presentacion de tiempo compartido se ha cumplido, a base de puros pretextos nos tienen sin darnos lo que pagamos, hemos querido usar nuestra membresía y nos ponen trabas, ya hasta nos estan pidiendo mas dinero por un actualización etc, son unas ratas estas personas de villa del palmar, necesitamos ayuda.

  • DianeApril 18, 2017, 9:58 am

    Well they got me. My husband is in poor health so we bought for the purpose that when he did feel good we could go to Mexico for some relaxation. I told the saleman many times of my husbands health and if we could not pay could we get out of the contract. He assured me many, many times we could. We would loose our money but could get out of the contract because no credit history was taken, no SS# no financial information was given. Well I fell for it. I made the mistake of not putting what he said in writing.

  • Jose LuisApril 3, 2017, 12:43 am

    El tiempo compartido que tenemos con esta cadena no nos ha servido para nada! es solo un cuento eso de que viajariamos por todo el mundo, SON SOLO MENTIRAS, ya que no podemos usarlo porque nunca esta disponible, nos dejamos llevar sin investigar bien antes de como se manejaban estas personas, ahora solo cargamos con una deuda muy grande

  • JeremyDecember 14, 2016, 2:32 pm

    Well I wish I would of found this list prior to buying. We booked a trio through bookvip.com. when we got there, we fell into the timeshare belief. They promised everything under the sun. There is 9 people total in our family. I kept asking our sales guy the question as to " so if we buy, we'll get a room this size for the points that we bought"? He said yes yes. 1000 points gets you 5 days at the resort a year. Well the other day my wife called to schedule a stay and they told her two things. One, for the amount of points we have, the two bedroom suite will not fit us. If we wanted to use the timeshare we had to pay an additional maintaince fee to use our bonus points which is an additional 1000 points plus we had to pay for two additional days. And like a dumb dumb, I did not read everything because I was that niave tourist who believed what the salesman was saying. So there is nothing I can do to get out of it so beware everyone

  • Daniel S powellOctober 17, 2016, 11:14 am

    these sales reps are con artist, they tell you what a great opportunity this is, they tell you you can rent Hotel rooms all across the globe for very low prices through this company called Interval for which you pay $75.00 a year. What they don't tell you is Interval charges you another $180.00 plus to make that reservation. So the price they tell you, for us given the type room we purchased was $199.00 sounds good until you find out Interval charges you $180.00 on top of that. Also the preferred points that you are led to believe are free cost $300.00. This timeshare spiel is fraudulent and should be criminal

  • Esteban De Jesus July 18, 2016, 10:23 am

    No se les ocurra porfavor adquirir una membresia con Villa del palmar, al principio te pintan todo de color de rosa, la verdad es que una ves que firmas con ellos nada de lo que te prometieron antes lo cumplen, porfavor mi esposa y yo buscamos ayuda urgente , tenemos mas de 3 años intentando cancelar y no podemos !

  • Janan April 12, 2016, 3:11 pm

    Hola alguien me puede decir si esta gente me puede embargar mis bienes por no pagar las cuotas de estas vacaciones compartidas, firmamos un pagare, no pagamos porque nos parecio una estafa y ahora me están enviando comunicaciones de cobre desde una oficina de la Florida. vivo en Colombia y lo único que me preocupa es que sigan un proceso y logren embargarme mi casa que es lo único que tengo

  • Pauline CamargoMarzo 23, 2016, 3:10 pm

    for sure you can assume that villa palmar is totally scam , their staff people are very desceptive talking about the way you look , i bought a membership like 4 years ago they didnt let me use more than 3 times my "premium full membership" im continue paying until i can get out of this.

  • Ivonne February 5, 2016, 5:15 pm

    Hola como estan todos, no existe duda ahora asi de que villa del palmar es muy mala opcion para vacacionar y por si no fuera poco para invertir en ellos..por lo cual les pido que no se acerquen a ellos y evadan cualquier tipo de presentacion de tiempo compartido aun asi les ofrescan dinero , saludos

  • Agavni GulatyanJanuary 20, 2016, 12:04 pm

    I don't know how to start, so it will be short, meaningful and understandable. well back in 2006 in Nuevo Vallarta unfortunately we both a time share one bedroom for one week and seasonal for $16,000. we paid in full on credit cards, don't ask me why, I wouldn't it was my husbands idea. we specifically asked if one of these days we will not be able to pay the maintenance fee what happens? "oh, nothing" the sales person said, if you don't pay no one no one will nock on door this is Mexico and not USA, we asked the question ten time and got the same answer, and we said why don't you put it in writing he said you don't need too. ok in 2013 we start having financial difficulties and stop paying the maintenance fee, and all that time we used the resort only two times, couple of times I tried to sell the property and paid those people a fee of $350.00 $475.00 etc..... no luck, finally we decided to stop paying the maintenance fee like I mentioned earlier. any ways to make it short it went to collections agency and not to ruin my credit I almost paid $3000.00 with all the fees and penalties in one condition that they will send me a voluntary surrender form so we can be free of time share not to accrue another maintenance fee again, OMG you can not imagine what I'm going through with this simple request. now they are telling me I have another maintenance fee for the first two quarters of 2016 I need to pay that first in order to get the surrender forms, can you believe in this? Soooooooo many different people are answering the phone and I have to explain over and over again, and they promise to help but the next time I call to talk to the same person they are telling me that person no longer works here this is a real spider web that you can never can get out of there. first is a trap and then the web. beware of the spider web please please don't ever never buy a timeshare from anywhere in any condition. they are biiiiiiiiiiiiiiiiiiiiiiig LIARS OMG ..........I'm still in process and I don't know how it will end up. They are all stupit, they don't know what they are talking about, putting notes in the computer but apparently they are not, even if someone really wants to help, next day they will call and say "oh you know my supervisor told me that I'm not suppose to do that" They what to make me pay another maintenance fee please people if you know how to solve this problem or if there is any lawyers speak up thank you

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