Home » Resort Black list » Pueblo Bonito Timeshare Complaints

Pueblo Bonito Timeshare Complaints

Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba

Pueblo Bonito Timeshare Complaints
  Legal Name:
Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
  Resort sales locations
Cabo, Mazatlan.
  Resort collections
Concord Servicing Corporation, Phoenix, AZ.
  Rental Companies:
Suite Getaway, Elite Retreat
Hotel Representatives:
Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.

Common Complaints:

  • Salesperson has client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer. This is illegal in Mexico.
  • Salesperson promises to sell their old timeshare to offset the cost of the new timeshare. In the end the client is referred to a resale company that does not sell the old timeshare and the client is stuck with two timeshares and the maintenance fees for both properties.

Cabo San Lucas
Estados Unidos, Canadá: 011 (52) (624) 142 9999
International: + (52) (624) 142 9999
México: (624) 142 9999
Estados Unidos, Canadá Fax: 011 (52) (624) 142 9957
International Fax: + (52) (624) 142 9957
México Fax: (624) 142-9957

Playa El Médano
Cabo San Lucas,
Estados Unidos, Canadá: 011 (52) (624) 142 9898
International: + (52) (624) 142 9898
México: (624) 142 9898
Estados Unidos,Canada Fax: 011 (52) (624) 143 5972
International Fax: + (52) (624) 143 5972
Mexico Fax: (624) 143 5972

Playa El Médano S/N
Cabo San Lucas,
Estados Unidos, Canada: 011 (52) (624) 142 9797
International: + (52) (624) 142 9797
Mexico: 01 (624) 142 9797
Estados Unidos, Canada Fax: 011 (52) (624) 143 1995
International Fax: + (52) (624) 143 1995
Mexico Fax: 01 (624) 143 1995

Cabo Pacífica
Cabo San Lucas,
Estados Unidos, Canada: 011 (52) (624) 142 9696
International: + (52) (624) 142 9696
México: (624) 142 9696
Estados Unidos, Canada Fax: 011 (52) (624) 142 9605
International Fax: + (52) (624) 142 9605
México Fax: (624) 142-9605

Cabo Pacífica
Predio Paraíso Escondido
Cabo San Lucas,
Estados Unidos,Canada: 011 (52) (624) 142 9999
International: + 01 (624) 142 9999
Mexico: 01 (624) 142 9999
Estados Unidos,Canada Fax: 011 (52) (624) 173 6101
Internacional Fax: + (52) (624) 173 6101
Mexico Fax: 01 (624) 173 6101

Zona Nuevo Mazatlán
Estados Unidos, Canada: 011 (52) (669) 989 0525
International: + (52) (669) 989 0525
Mexico: (669) 989 0525
Estados Unidos,Canada Fax: 011 (52) (669) 988 0718
International Fax: + (52) (669) 988 0718
Mexico Fax: (669) 988 0718

Pueblo Bonito Mazatlán
Estados Unidos,Canada: 011 (52) (669) 989 8900
International: + (52) (669) 989 8900
México: 01 (669) 989 8900
Estados Unidos o Canada Fax: 011 (52) (669) 914 1723
Internacional Fax: + (52) (669) 914 1723
Mexico Fax: 01 (669) 914 1723

Residencias Emerald de Pueblo Bonito
Estados Unidos,Canada: 011 (52) (669) 989 0525
International: + (52) (669) 989 0525
Mexico: 01 (669) 989 0525
Estados Unidos,Canada Fax: 011 (52) (669) 988 0320
International Fax: + (52) (669) 988 0320
Mexico Fax: 01 (669) 988 0320

Leave your comment below and share this post on Twitter and Facebook if you like.

Write your complaint
Read what other timeshare scam victims say:
317 Complaints
  • Joe CMarzo 21, 2017, 1:55 pm

    SCAM. SCAM, SCAM....by fast talking , numbers throwing mass sales agent.. It ruined our trip to cabo just going thru this grueling 3 hour scam...And if you leave early, you LOSE the perks they offered you up front to attend (50% off this and that) when 75% off is offered all day, everyday on the street.. TOTAL SCAM..

  • TamiFebruary 3, 2017, 6:13 pm

    This place has been a scam for years. We bought in 2010, and in 2013, we wanted to sell it. Our salesperson (Jennifer Youngs), made all sorts of promises, referred us to a company to help sell our current time share (another scam company), promised the "first Greg Norman deigned golf course in Mexico", said the resale value on the unit we bought was high, said she would help us sell if we ever wanted to sell, said she would be available to help with anything that went wrong, etc. NONE OF THAT WAS TRUE. We paid off our unit in 2015 after realizing the resale value is about $1, plus the transfer fee of $300 to the resort if you can get them to authorize the transfer of title. We have tried contacting Jennifer, who says she never said she would help us sell, will not help, and referred us to the same company who tried to scam us the first time she referred us to them. We have not received any bills since paying off the timeshare, but now a collections notice ended up on my credit because they say we owe $8k. I assume that is some kind of maintenance fee, but it doesn't add up based on the fee in our contract (the one we don't have an original copy of since they don't give you a copy). This place is a scam and these people would be arrested. The US should add scams like this to travel advisories to these places.

  • JCJanuary 19, 2017, 11:07 pm

    El señor OMAR ALVAREZ es un mentidoso de categoría... nos prometió y aseguró que ellos se encargarían de vender nuestro time share.. QUE FALSO... que mentira más descarada... eso no es posible.. preferimos perder $2,775.00 (down payment) que hacer negocio con un grupo de calañas mentirosos... es una barbaridad que lo hagan con los propios Latinos..

  • Jose EliasNovember 28, 2016, 1:27 pm

    No gasten un solo centavo en este resort, nada de lo que prometen cumplen , ademas las cuotas de mantenimiento son carisimas! no vale la pena para nada pagar tanto dinero por tan mediocre servicio , ahorrense su tiempo y dinero , no acepten ir a sus presentaciones de tiempo compartido , es puro gancho.

  • Louis Bratt.November 13, 2016, 8:10 pm

    Stay away from Pueblo Bonito resorts, they dont know what is ETIC, dont waste your time assisting to their timeshare presentations please, totally a scam experience.

  • Mel LozanoSeptember 12, 2016, 5:40 pm

    pesimo servicio , y lo peor de todo es que es carisimo , adquirimos con ellos un tiempo compartido hace unos 4 años y solo lo hemos usado una ves porque resulta que siempre esta ocupado y nos dan fechas imposibles para nosotros, la verdad que fue una pesima "inversion" comprar con pueblo bonito, ahorrense ese dinero y no caigan en su juego de membresia !

  • Tammy OlivasAugust 17, 2016, 7:15 pm

    This is the worst place to purchase a time share. They lie about everything!!! We were told we could go anywhere in the book. Now they say we're on a point system. Nothing was said about a point system when we purchased. We were promised that we could go to any pueblo bonito resort without paying extra fees. Now we are told we have to pay all inclusive fees. Never can get dates we want. I hate this place.

  • David Osuna July 25, 2016, 10:27 am

    Pueblo Bonito es muy bonito , sus instalaciones y hasta su comida, el problema es que en el apartado de los tiempos compartido son unos mentirosos y tramposos, mi esposa y yo tenemos casi 6 años con uno y solo lo hemos usado 1 ves , que les pasa? nos dicen que no hay disponibilidad y nos dan fechas que ni al caso , cuando durante la presentacion nos dijeron que podriamos usarlo cuando quisieramos , actualmente estamos buscando la cancelacion de nuestro contrato.

  • DupedbyPUebloBonitoJune 9, 2016, 2:27 am

    My husband and I purchased a timeshare here at Sunset Beach, Cabo in 2008. Dirk Meyer, who is now referred to as Dirk Meyer the Liar frequently on the internet, was our salesman. He was smooth. He told us everything verbally to get us to buy that WASN'T anywhere on the contract we received AFTER we paid the deposit of $5,000. He also promised his real estate company would sell our existing timeshare to offset our costs in at least 3 months if not less. We were able to eventually cancel the contract after a battle to save our credit rating. But we never received our $5000 back although we sought to cancel the contract within 5 days of payment initially. Theft. Leaves a sour taste in one's mouth for the resort regardless of how lovely it is there...we will never return. I hope many other travelers read up ahead of time and BEWARE. I would still like to have a refund of the $5k.

  • Mau JillMay 21, 2016, 12:24 pm

    My parents recently were scammed by Pueblo Bonito , is such a shame how this people lie about everything , i highly recommend you to avoid their timeshare presentations, dont get caught.

Share your timeshare experience Your E-mail and phone number will not be displayed
captchaChange Code
Recomended for you
Should Mexican Timeshare Solutions help you today?

Our work is based on a Contingency Basis: NO RESULTS, NO PAY.

Contact us now: 888 275 3595