Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom

Legal name
Compania Hotelera Nadia S.A. de C.V.
Sales locations
Rental companies
Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
Alfredo Marcq, Vladimir Jimenez.

Punta Pacifico o Encanto Bahía is a small, relatively new resort in Mazatlan, Mexico. It is only partially built, and they are selling units on a pre-construction basis. The clients often complain about their lack of compliance with the 5 day cancellation policy and their lack of availability to book when they want to use it. They also use rental and resale scams to increase their sales.

Common Complaints:

  • Salesperson claims that they prefer if the client does not use the timeshare week. Punta Pacifico o Encanto Bahía offers to pay the client a high rental price per week for the next five years to not stay at that particular resort because they wanted to keep as many units available as possible to have enough rooms available for other prospective buyers who might come to view the property.
  • Punta Pacifico o Encanto Bahía uses resale agents that guarantee the sale of an old timeshare within a 90-120 day period. They promise high resale prices, so that they can induce buyers into purchasing larger amounts for their Punta Pacifico/ENcanto Bahía timeshare package.
  • Have clients sign a Cardholders Acknowledgement that states "I realize and understand that the earnest money deposit I have credited towards my purchase contract is non-cancellable and non-refundable, as my purchase agreement has no provisions for a rescission period." This statement is in opposition to the 5 day rescission period allowed by Mexican Law.

Punta Pacifico o Encanto Bahía Phone number:
Toll free 1866 978 6826
mex. 6699 101400

To receive more information about Punta Pacifica Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

What clients say

I called Mexican Timeshare Solutions with hopes of getting my contract cancelled with my credit score unaffected. Mexican Timeshare Solutions did better than that, within 2 months they had the contract cancelled and 100% of my money was returned to me. I was amazed at the timely manner in which they resolved my dilemma. Also, I paid no money for their services until the money was returned to me, job complete. They worked for me on a contingency plan. If they were unsuccessful, I would pay nothing.
July Syms | Royal Elite Timeshare scam victimView more testimonials
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