VELAS VALLARTA Timeshare COMPLAINTS

Legal name
Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
Rental companies
Sierra Rentals and Resales
Representatives
Cheryl Manaker, Monica Dellagrave

Velas Vallarta is a family-friendly, all-inclusive resort located in the Marina Vallarta district of Puerto Vallarta, Jalisco, Mexico. The resort sits on 10 tropical beachfront acres along Banderas Bay and is approximately five minutes from Licenciado Gustavo Díaz Ordaz International Airport. Its address is Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, Jalisco 48354, Mexico.

Velas Vallarta was founded in 1989 (with some sources citing 1990 or 1991) and remains owned and operated by the Vela family. It is part of Velas Resorts, a luxury Mexican hotel group with properties along the coasts of Puerto Vallarta, Riviera Maya, Riviera Nayarit, and Los Cabos. The group's portfolio includes:

• Grand Velas Riviera Maya (2008) – AAA Five Diamond all-suite resort on the Caribbean coast.
• Grand Velas Riviera Nayarit – Luxury all-inclusive on Banderas Bay.
• Grand Velas Los Cabos (2016) – The group's newest property, overlooking the Sea of Cortez.
• Casa Velas (2005) – An adults-only boutique hotel in Marina Vallarta.
• Velas Vallarta (1989) – The original family-friendly resort.

Common Complaints:

• Claim to sell fractional ownerships instead of timeshares, but in reality they are not deeded properties, just contracts for timeshare weeks.
• Salesperson claims that all travel expenses would be a tax write off against the property ownership because it is a fractional ownership.
• Salesperson claims that Sierra will rent out their timeshare weeks for a profit. Sierra charges a listing fee, but then never rents the weeks, and they stop answering the phone.
• Many clients have received calls from Sierra about a year after their purchase stating that they have a buyer for their Velas Vallarta property. They are told that they just need to pay for the title search and taxes into an escrow account and then they money from the buyer will be released to the seller. The seller wires the money to the escrow company, and then never hears from them again.
• Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity.

To receive more information about Velas Vallarta Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.