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Villa del Palmar Timeshare Complaints

Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club.

 Villa del Palmar Timeshare Complaints
  Rental Companies:
Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections

Villa del Palmar is a timeshare resort, with different locations in Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Rivera Nayarit. The resorts counts with different procreative spots like two pools, three tennis courts, a gym, a spa & a nearby golf course all for you to enjoy and have a relaxing vacations. From villas, condos, suites and penthouse is for all public in general there is no “only members” area. 

Villa del Palmar’s Sales Practice has a well recognize reputation for the lies, scams and most likely to misrepresented the contract at the moment of signing. Villa del Palmar sales associate like any other sales person will tell you all the wonders you want to hear to make a purchase, most timeshare presentation last 90 minutes, but at Villa del Palmar you can be up to 4 hrs in there.

Do not let their wonderful words lure you away, read the contract before signing, the contract clearly estates that any verbal promises made to the buyer that are not on the contract are invalid and that the purchasing of a membership at Villa del Palmar is not an investment, it only other way of saving for future vacations, it also states that if you wish to purchase the membership for the solid purpose of renting for profit, that you should reconsider your purchase of the membership.

If you are a current owner of a timeshare at other resort, the sales associate at Villa del Palmar, they will offer you a trade in, promising to sell your existing timeshare, the sales associates will refer you to a resell company to sell your existing timeshare so you can purchase at Villa del Palmar, Now on days the timeshare scams is being spread into the resell and rental companies, this companies promise you to LIST your timeshare for resell or rent, for a consider amount of money pay upfront to them, what they don’t tell you is that they are not obligated to sell it but to just take it into inventory, which is consider “Listing”. Also most companies that ask for an upfront fee are probably not a legitimate company. Also a common lie the Sales associate at Villa del Palmar will tell you that the contract is under the United states Law because their headquarter office is located in San Diego, and recession period is not available for you, if the contract is sign in Mexico, the contract is under the law of Mexico, therefore by the Mexican Law you have your recession period to cancel, signing a waiver to rescind your right to cancel is also illegal.

Customer Service at Villa del Palmar is not what they advertise, Customer Service is awful, they never answer the phone and if they do answer you the phone whatever problem you have you can fix it by paying up whatever fee you are due.

Bottom line is that Villa del Palmar is a great resort, great place to enjoy with your Family and love one, but be prepared to be harassed by the Sales Staff if you are not a current timeshare owner there, and if you plan to attended to the presentation, be informed before making any kind of purchase, have them let you read the contract before signing and make sure that is what they told you it was, ask as many questions you have, remember it’s your money, it’s your purchase, ITS YOUR CHOICE!

Phone number

01 800 253 0386

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Read what other timeshare scam victims say:
202 Complaints
  • Ida February 19, 2015, 4:39 pm

    My finance and I brought the Villa Del Pal Mar timeshare in December of 2010 and it’s my biggest regret.... I was experiencing a financial deficit and when attempting to follow up with them to pay off my outstanding balance they told me that it went into foreclosure mind you without any notices sent to me then I was informed to follow with two Financial Groups named Monteray and Meridan Financial Group to collect the outstanding balance from me..... both groups does not have any information of my timeshare neither does Villa Del Pal Mar they keep giving me the run around and my patience is wearing thin with this timeshare....don't know what else to do I have already invested a couple of thousands of dollars and now I feel like I’ve been robbed by them....any suggestion anyone on what to do, please help me anyone!

  • Amparo GomezFebruary 16, 2015, 11:16 pm

    me hospede en este resort el verano pasado, y fui abordada por vendedores, ofreciendome una oportunidad de llevarme unas cuantas membresias y regalos gratis si asistia a una presentacion, sin compromiso.. accedi a ir. Primero que nada, la presentacion duro horaaaaaas y ademas fue tanta presion que es dificil decir no, gracias a dios no acepte y ahora veo de lo que me salve! tengan mucho cuidado

  • ianAFebruary 16, 2015, 8:04 pm

    esto por mucho es lo peor que me pudo aver pasado , hace tiempo adquiri una membresia con ellosya que unos conocidos me la regalaron , osea me la cedieron , pero la vd no tenia la menor idea de lo que esto me iba acarrear, de entrada jamas tenian disponible cuando queria reservar y cuando al fin lo use me estaban cobrando unas tarifas super elevadas de mantenimiento , estan completamente locos, la vd son unos estafadores estas personas

  • Maribel monjardinFebruary 11, 2015, 5:10 am

    My husband and I went in November 2014 and was great!! Until we agreed to go to the time share showing. "90 min" ended up being 2 hours and after saying NOOOO 10 TIMES!!! They would not take NO for an answer they are so rude and get mad when you don't get sucked in to there stupid time share. Count your 90 min and patiently get up and say no thank you.

  • Jim DanielsJanuary 20, 2015, 9:29 am

    My wife and I purchased time shares (points) in July 2012 while on a cruise vacation, after we were told what a great investment this would be for us and the kids. Now after 3 years and US$15,000 poorer we realize that through the maintenance fees of $800 and booking charges, this investment is a total scam and does not make sense. We want to cancel!

  • VioletaJanuary 20, 2015, 9:07 am

    Yo también tengo el mismo problema un vendedor de este resort me ofreció el tiempo compartido, al principio no queria y le dije varias veces que no, estuvo más de una hora queriendome vender el paquete hasta que me hizo firmar, aún no lo adquiero pero veo los comentarios y de verdad creo que esto es una estafa no puede ser posible que nos hablen con engaños y casi casi vendan a fuerza un servicio que deberiamos adquirir por gusto, me urge deshacerme de el

  • MariselaJanuary 12, 2015, 11:36 pm

    Pesimo servicio, si hubiera sabido que asi seria nuestra estancia ahi JAMAS hubiera recurrido a este lugar , los baños son un asco , mi experiencia fue de que tuve que ir al baño con mi niña de 3 años y ninguno estaba limpio, afuera de los baños estaba un tipo el que limpia losbaños, y le pedi de favor si podria limpiar uno para mi hija, el tipo ni siquiera me hizo caso y se rio y contesto " estoy en mi hora de comida mamasita" muy enojada fui a buscar al personal encargado pero jamas lo encontre, la vd no recomiendo este hotel en lo absoluto , ademas que en el lugar del estacionamiento nos robaron una parrila de la parte de atras del carro..

  • XimenaJanuary 5, 2015, 9:37 pm

    al entrar al baño de el lobby viejisimos, los azulejos y las tazas con cochambre, pero ok, al momento de que nos entregaron la recamara, nosotros mismos tuvimos que subir nuestras maletas, elevadores super pequeños, de la habitacion que decir igual de vieja, unas instalaciones que dejan bastante que desear, cuando nos quisimos bañar tuve que pedir mis toallas por que en el baño no habia.

  • GeorgiaJanuary 5, 2015, 8:47 am

    I hate to say it but those of us who after buying decide its not the best purchase for our budget/lifestyle/value etc… we’re stuck with it. We made a bad decision.

  • EmilyDecember 29, 2014, 10:01 am

    DO NOT PURCHASE A TIMESHARE FROM VILLA DEL PALMAR and stay away from them if you want to have an enjoyable vacation!

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