Villa del Palmar Timeshare Complaints
Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club.
- Rental Companies:
- Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections
Villa del Palmar is a timeshare resort, with different locations in Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Rivera Nayarit. The resorts counts with different procreative spots like two pools, three tennis courts, a gym, a spa & a nearby golf course all for you to enjoy and have a relaxing vacations. From villas, condos, suites and penthouse is for all public in general there is no “only members” area.
Villa del Palmar’s Sales Practice has a well recognize reputation for the lies, scams and most likely to misrepresented the contract at the moment of signing. Villa del Palmar sales associate like any other sales person will tell you all the wonders you want to hear to make a purchase, most timeshare presentation last 90 minutes, but at Villa del Palmar you can be up to 4 hrs in there.
Do not let their wonderful words lure you away, read the contract before signing, the contract clearly estates that any verbal promises made to the buyer that are not on the contract are invalid and that the purchasing of a membership at Villa del Palmar is not an investment, it only other way of saving for future vacations, it also states that if you wish to purchase the membership for the solid purpose of renting for profit, that you should reconsider your purchase of the membership.
If you are a current owner of a timeshare at other resort, the sales associate at Villa del Palmar, they will offer you a trade in, promising to sell your existing timeshare, the sales associates will refer you to a resell company to sell your existing timeshare so you can purchase at Villa del Palmar, Now on days the timeshare scams is being spread into the resell and rental companies, this companies promise you to LIST your timeshare for resell or rent, for a consider amount of money pay upfront to them, what they don’t tell you is that they are not obligated to sell it but to just take it into inventory, which is consider “Listing”. Also most companies that ask for an upfront fee are probably not a legitimate company. Also a common lie the Sales associate at Villa del Palmar will tell you that the contract is under the United states Law because their headquarter office is located in San Diego, and recession period is not available for you, if the contract is sign in Mexico, the contract is under the law of Mexico, therefore by the Mexican Law you have your recession period to cancel, signing a waiver to rescind your right to cancel is also illegal.
Customer Service at Villa del Palmar is not what they advertise, Customer Service is awful, they never answer the phone and if they do answer you the phone whatever problem you have you can fix it by paying up whatever fee you are due.
Bottom line is that Villa del Palmar is a great resort, great place to enjoy with your Family and love one, but be prepared to be harassed by the Sales Staff if you are not a current timeshare owner there, and if you plan to attended to the presentation, be informed before making any kind of purchase, have them let you read the contract before signing and make sure that is what they told you it was, ask as many questions you have, remember it’s your money, it’s your purchase, ITS YOUR CHOICE!
Phone number
01 800 253 0386
Is annoying that since you check into the hotel you're being harassed. They told us we were going to use the facilities of the hotel where tey were offering the timeshare, and reimbursement of the booths.
When we said "No, thanks" they sent out the back door, we were not allowed to use facilities and made us wait half an hour for the repayment of the booths. I stayed a GOOD LEARNING, not to go, even out of curiosity.
Timeshares are a purchase and not a financial or real estate investment. Learn how people are trick into thinking that timeshares are a growing asset.
Asistimos a una boda en el hotel de cancun que esta precioso por cierto, pero la atencion es una porqueria, el personsl grosero, tambien nos metieron a la famosa platicsmdel tiempo compartido previa estafa de un representante en el aeropuerto, la platica sin sentido, solo mentiras, nos ofrecieron hasta el cielo y al final nos dieron una patada en el trasero por no haber caido en su trampa, que lastima que este tipo de situaciones se de en destinos tan paradisiacos y hermosos como cancun, grupo de porqueria villa del palmsr
March 4 2013 bought del arco t/s now want out. None of the numbers are answering we did send letter in the 5 business days to try to get $1000. deposit back and cancel contract. We stopped payment on any more credit card withdrawals by closing account. Credit union says they will dispute on our be half to try to get deposit back. Only time will tell but from what I 've been reading it does not look promising. I only thought is I should have researched this t/s before ever saying yes.
I was scammed by Villa del Palmar 2 years ago. I spend a lot of money trying get rip of my timeshare. Lawyers couldn't do anything. I need your help, I can't pay the mantenaince fees anymore.
This is one of the most abusers resorts, don't ever buy a timeshare in Villa del Palmar.
My ex and I bought at VDP Cabo and loved it for the first 8 years. Customer service was great until we stopped upgrading. Now that I've sent complaints regarding things they promised and have renegged upon, I've noticed that it's harder for me to book my weeks for when I want them~even with 8 months advance notice~and they are very indifferent. Their "all inclusive" is an absolute joke. The resorts are nice and I wouldn't hesitate to recommend staying there, I warn everyone who will listen: DO NOT BUY A TIMESHARE THERE!!!!