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Timeshare Presentations: How To Survive Them

Timeshare Presentations: How To Survive Them
11 Jun 2012
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Timeshare presentations are long lasting and hard selling; similar to walking into a used car dealership. Know the timeshare presentations process to avoid becoming a new victim of these so called "vacation homes"

Timeshares have been a boom over the last twenty years, however it has changed and evolved to give a better service, as it has, the name of this type of memberships were changed for “Vacation Club”.

Importantly, these memberships are not an investment because they are not real estate; you are buying a service to enjoy leisure time with family and not to do business, and it is how it should be seen. In some countries, these types of memberships are for life (deeded) and can be inherited to the relatives of the owner of the membership.

In the sale of Timeshares or Vacation Clubs participate different persons like, LINER (the person showing the product and tries to convince the customer to buy), CLOSER (this person comes after the "liner" and as its name implies, comes to closing the deal); FRONT TO BACK (this makes the work of "liner" and "closer")

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Timeshare presentation deals

Most people would not want to attend a timeshare presentations on their vacations. Resorts know this and give away incentives to tourists to attract them to their sales floors. some of the gifts they give away are:

Free breakfast
Tours around the city
Fishing trips
Flying certificate
3 Nights, 4 Days stays
Discounts during the stay if client is staying at the resort.

Timeshare presentation steps

Such memberships are sold to consumers following a "step by step" guide which we inform here:

a) GREETING, in this first step the seller meets the family or the people who will participate in the presentation of the product, here; the seller has a great smile and is introduced to all members of the family, without ignoring the young children, due that these will influence the decision of parents to buy his product. This step is usually done outside the showroom and does not last more than 3 minutes.

b) INTENT STATEMENT here will be so noted and explained that the presentation will last no more than 90 minutes or less, depending on customer interest, and this is where the seller makes guests to feel relaxed and not feel pressured to buy, this step takes 2 to 3 minutes

c) WARM UP at this time the guests and the host usually will be a breakfast that is provided to prospective clients; you talk about everything but the product that will be presented; the seller, by training, search customers something that "clicks" with them and so, gain their trust.

d) DISCOVERY while eating breakfast, the sales representative asks questions regarding their way of vacationing, due to his training this information is, in order, to "qualify" the customer and get an idea of the kind of package that you may be offered later, so there is always something for the buyer.

e) TOUR (PRODUCT PRESENTATION) once breakfast is finished, the seller must make the presentation of the product, this could be done by computer or in the traditional way, which would be on paper, sometimes used pens or colored markers due that our brain perceives these colors and it is easier to persuade the customer to buy, (part of their training), once explained the functioning of the holiday program, prospects are invited to stroll through the resort's facilities and learn about the different areas of the resort, then, the salesman takes his guests to see the rooms they will enjoy in the future. Once at the rooms, salespeople knows how to "put in the movie" the customers and have their emotions flow and want to keep the membership. After the tour through the rooms and resort salesman and gests go back to showroom

f) CLOSING when they return from touring the facility, the seller asks questions to customers with the sole intention of passing them to the "closer". Sometimes the "liner" shows the prices of the memberships, and most of the time, customers can not pay these prices so, time to request assistance from the "closer" which is about the intention to clarify the questions that were previously done by customers and, in turn, he makes what is called "Drop" is a "discount on price” shown previously, this is where begins the work of "closer" who have been trained to refute all the objections that the customer can give and get the sale.

If you are not interested in purchasing a timeshare, do not attend a timeshare presentation! The free gifts are not worth wasting a day of your vacation, and putting your hard earned money at risk of being scammed by the timeshare salespeople. If you have already purchased a timeshare, contact us at Mexican Timeshare Solutions. We offer professional and efficient services to cancel your timeshare contract as soon as possible. At Mexican Timeshare Solutions, we will work hard on your behalf and with no upfront fees. Contact us today for a free consultation!

 

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35 Comments
  • kapakOctober 14, 2014, 11:34 am

    Mayan Palace, a beautiful place to visit but I wouldn’t want to own there!

    My story is similar to many others. I arrived at the Mayan Palace in Nuevo Vallarta and attended a 90 min presentation. Five hours later I signed a contract after being offered guarantees of high rental fees for my timeshare and the ability to pay off the contract by selling my existing timeshare. I believed this was a sure win situation. It was, for them.
    Being a timeshare holder already they zeroed in on the maintenance fee. I was promised that I could avoid paying a maintenance fee by simply returning one of the weeks to them to use. This would be easy because they gave me two for the price of one. (Nothing is free, there price is very high) I have discovered after returning home that I don’t turn it in to the resort, I have to hire a rental company with no guarantee of the $1700 dollars they had assured me I would get..
    At the presentation I was put on the phone with a broker in timeshares to discuss selling my existing time share. I was told by Robert, the timeshare broker, that I would have no problem selling at a nice price that would easily pay off the timeshare with the Mayan Palace. He would start working on it and I was to contact him when I returned home. When I called the number the Mayan Palace representative gave me I learned that no one by that name worked at the agency. A quick look at prices for places similar to mine revealed that I would get much less than I needed to pay off the Mayan Palace.
    Back in Mexico that evening after the presentation I began to worry about the “deal” especially since my wife was not with me. How was I going to tell her. What would be her reaction? I was told that I couldn’t cancel the contract because I would loose the $5300 dollars I had put on my credit card as the down payment. I have learned since then that this in NOT TRUE.
    Since returning home my wife and I have notified our credit card company which told us that we have a 10 day period in which cancel the purchase which we have done. We have also informed the Mayan Palace and Desarrollo Marina Vallarta that we have cancelled our contract. Our visit to Mexico has been tainted by this experience and I doubt that we will ever travel there again. We are telling everyone we know about the lying, half truths and the deceptive sales tactics of the Mayan Palace sales people and avoid there resorts in general.

  • AngelJuly 28, 2014, 8:32 am

    nunca acepten la platica de “90 minutos” en realidad se tardan hasta 4 horas para convencerlos de comprar una membresia que es todo un fraude

  • Roger BullJuly 11, 2014, 2:27 pm

    Want a free time-share? Some people are just giving them away

  • Roger BullJuly 11, 2014, 2:27 pm

    Want a free time-share? Some people are just giving them away

  • Nancy Sathre-VogelJune 12, 2014, 11:32 am

    Time shares can be great for some people. My parents had quite a few of them and they LOVED them! It was true that you had to book very early to get the best deals, but they planned their schedule way in advance and worked the scheme to their advantage. For them, the time shares were perfect.

    For us, however, they would not be. We don’t need the level of luxury my parents wanted and are happy to stay in cheap hotels. When we’ve sat through the pitches, we’ve just maintained that we can travel just fine staying in hotels for $20/night so it would be crazy to get the timeshare. When they hear that, they generally back off.

  • Nancy Sathre-VogelJune 12, 2014, 11:32 am

    Time shares can be great for some people. My parents had quite a few of them and they LOVED them! It was true that you had to book very early to get the best deals, but they planned their schedule way in advance and worked the scheme to their advantage. For them, the time shares were perfect.

    For us, however, they would not be. We don’t need the level of luxury my parents wanted and are happy to stay in cheap hotels. When we’ve sat through the pitches, we’ve just maintained that we can travel just fine staying in hotels for $20/night so it would be crazy to get the timeshare. When they hear that, they generally back off.

  • AndycancunJune 12, 2014, 11:17 am

    I’m a timeshare salesman. The company I work for is irrelevant. People who want freebies will attend a presentation in return. That is understandable, and it is human nature. We try to sell to them, and that is the nature of a salesperson. Now, the company I work for doesn’t pressure and we stress honesty. I present a product that works, and present it honestly. People tend to appreciate that, and buy based on the benefits they see, and those benefits are not always financial. It’s personally very satisfying to get unsolicited vacation photos from my clients…that’s the icing on the cake long after I’ve spent their sales commission. Doing a straight-up presentation and job afterward also provide me with a decent client referral portfolio. That is where the real money is-getting clients to refer others.

    I know what’s sold out there, and who sells what, and those of you who are reps know the same. If what you sell isn’t on the up and up, you deserve the strokers. I frankly wouldn’t waste my time or someone else’s unless I had a genuine interest. As I have read in a few comments, I also believe in karma…and that you get what you give.

    My advice to people who are a little interested: do your homework. Go with a real company with a real track record and support system. Make sure what you are offered is backed up in writing, and don’t be afraid to whip out your iPad or iPhone or iWhatever and check the person’s story. Someone who is confident that their product delivers what they offer won’t bat an eyelash and won’t have to defend a thing. Like I said at the beginning, we know what we sell.

    And we know you are here for the freebies. It’s up to us to show you a different way to vacation. One that works for you. If it does, great. If it doesn’t, that’s okay too. Life is short. Spend your vacations doing whatever makes you happy. In the end, that is what matters.

  • AndycancunJune 12, 2014, 11:17 am

    I’m a timeshare salesman. The company I work for is irrelevant. People who want freebies will attend a presentation in return. That is understandable, and it is human nature. We try to sell to them, and that is the nature of a salesperson. Now, the company I work for doesn’t pressure and we stress honesty. I present a product that works, and present it honestly. People tend to appreciate that, and buy based on the benefits they see, and those benefits are not always financial. It’s personally very satisfying to get unsolicited vacation photos from my clients…that’s the icing on the cake long after I’ve spent their sales commission. Doing a straight-up presentation and job afterward also provide me with a decent client referral portfolio. That is where the real money is-getting clients to refer others.

    I know what’s sold out there, and who sells what, and those of you who are reps know the same. If what you sell isn’t on the up and up, you deserve the strokers. I frankly wouldn’t waste my time or someone else’s unless I had a genuine interest. As I have read in a few comments, I also believe in karma…and that you get what you give.

    My advice to people who are a little interested: do your homework. Go with a real company with a real track record and support system. Make sure what you are offered is backed up in writing, and don’t be afraid to whip out your iPad or iPhone or iWhatever and check the person’s story. Someone who is confident that their product delivers what they offer won’t bat an eyelash and won’t have to defend a thing. Like I said at the beginning, we know what we sell.

    And we know you are here for the freebies. It’s up to us to show you a different way to vacation. One that works for you. If it does, great. If it doesn’t, that’s okay too. Life is short. Spend your vacations doing whatever makes you happy. In the end, that is what matters.

  • MikeMay 29, 2014, 7:39 am

    First I’d like to thank all the smart people that don’t endorse outright lying to their sales person. Second as a sales person myself I have to tell you that one we do know you’re lying, two we don’t just give up on actually earning our livelyhood, and three none of these tips actually work when you get a real salesperson. My only advise is hope you get a newbie and hope he gets rattled by these tips.

  • naomaMay 20, 2014, 8:03 am

    Never, EVER go to a timeshare presentation. We own quite a few of them -- many purchased on line for a pittance. Years ago it was not a bad deal but now they are totally worthless. And the maintenance fees are ridiculous. My husband and I went to
    one and (he is a mathematician) he knew they were lying about the numbers and he told them so. They bring in people who try further to make deals and sometime you just have to GET UP AND WALK AWAY. SO, no matter what they offer you, DO NOT GO!!

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