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Puerto Bahía Villas & Spa Timeshare Complaints

Puerto Bahía Villas & Spa

Puerto Bahía Villas & Spa Timeshare Complaints
  Legal Name:
Ecoturismo de Bahía de Banderas S de RL de CV
  Resort sales locations
Puerto Vallarta
  Rental Companies:
Remax Paraiso, Platinum Resort Services
Common Complaints: 
  • it’s sold as "Real State" but in fact is a timeshare contract.
  • Sales people guarantee that if the resort is not completly build in 2 years the client will receive all monies paid but it is not stated anywhere in the contract. 
  • the sales people offer to "trade-in" timeshares in no more than 90 days but at the end of that timeframe, client is stuck with the old and Puerto Bahia timeshare.

Puerto Bahía Villas & Spa Phone:
Toll free from the U.S. & Canada 1-866-286-2108
 Local number in Mexico 322-115-9990

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Read what other timeshare scam victims say:
94 Complaints
  • Diego VelardeApril 16, 2017, 6:03 pm

    Las personas de puerto bahia son unas mentirosas, aparte son rateros puesto que desde que compramos la membresia ( va para 2 años ) cuando queremos usarla solo nos han dado largas y nos complican la exstencia diciendo que no hay disponibilidad, ya nos cansamos de lo mismo y seguir pagando, queremos nuestro dinero de vuelta, estas personas no cumplen !!!

  • SusanFebruary 25, 2017, 12:22 am

    We also purchased fromPB in 2013. They lied from the start. Steve was our con artists name. They took $15k from us over several years. Vacationed there once. They have now changed names.

  • CathrineJanuary 23, 2017, 1:59 pm

    So, has anyone been down to visit this place since the first of January? Did they finish the restaurants? The golf course? The beach resort? Hilda Rosas, her email no longer is active. Ive tried owner services. I called the number on the back of the Use Certificate, and I just get an answering machine...

  • Arnold & Lynne FeldmanJanuary 9, 2017, 11:58 am

    To godspoet: when you find out about Puero Bahai please post on this website. We have the same problem

  • Miguel ValdezDecember 25, 2016, 5:49 pm

    Con estas personas no hay seriedad, hace 2 años compramos una membresia todo incluido y no hemos podido usarla una sola vez, nunca esta disponible, la verdad que es una lastima que el resort este muy comodo pero las personas que lo atienden son un fiasco, estammos luchando por la cancelacion y el reembolso de nuestro dinero.

  • godspoetNovember 23, 2016, 12:55 pm

    I bought a home while this property was under its original construction. When it was completed, it was time to either pay lots of $ and have a deeded property or I could convert to a different contract and own a unit in the Club Esmerelda tower. I converted and several years later I actually got to go stay there (Dec 2015) and its a beautiful property. Now it has changed hands again, the owner services # never answers phone or returns emails. Not sure whether it is Matlali or Sirenis or what I have. I get no notice of maintenance fee and want to pay it. I was trying to make reservations for this December and no one responded. I searched for other placement of the property for rental and did not get responses to that too. I am heading down to PV again in March and will drive over there and not leave til I get some answers.

  • Luis enriqueMarzo 11, 2016, 5:47 pm

    es la peor inversion que mi esposa y yo hemos hecho en nuestras vidas, empezando por las mentiras de las personas que nos vendieron el tiempo compartido , nada fue real y ahora despues de unos años decidimos cancelarlo cosa que aun no logramos hacer , las cuotas se incrementan cada ves mas y mas.

  • Laura &GlennDecember 19, 2015, 2:01 pm

    Total gong show...promised extra weeks and divend cheques for renting out our weeks when we weren't there...b.s. Never received a deed, or any paper trail. Told no maintainance fees unless used...now being asked for fees even if we don't use....embarrassing to even hear the name of this resort....feel like we were robbed ...RCI should look into this place!! Not impressed...never had such headache with any other location!....Worst timeshare ever...traded Las Vegas for this!! Worst experience ever

  • Manuel AcostaSeptember 28, 2015, 9:17 am

    Evitense la pena de ser estafados por este resort, no tiene ningun sentido perder tiempo y dinero en estas personas, creo que hay muchas mejores formas de invertir dinero y que no sea en un timeshare..mi madre perdio muchisimo dinero porque estaba atada a un contrato con estas personas y no habia forma de cancelar, todo parte de su sucio negocio.

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