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Is it possible to cancel a timeshare directly with the resort?

Is it possible to cancel a timeshare directly with the resort?
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Mexico is the second country with most timeshare developers in its main tourist centers like Cancun, Riviera Maya, Puerto Vallarta, Nuevo Vallarta, Los Cabos, Mazatlan, Cozumel, etc. These destinations offer a lot of temptations that make difficult to refuse to buy timeshares, besides the hard sell tactics timeshare salespeople uses. But, what happens if you choose to cancel the contract? Is it possible to cancel a timeshare directly with the resort?

Your right as a consumer is to cancel your timeshare if you do not want it. That’s why you have a 5 days rescission period, to save you from the pressure exercised by the salesman and to think if that is the way you want to travel. Learn more about the 5 business day’s rescission period:

Business days to cancel a timeshare contract in Mexico

When can you cancel a timeshare contract?

How long do I have to rescind my timeshare? – Mexican Law

Why do people keep falling for timeshare scams?

Shortly, a timeshare is a space to take a vacation in a resort; you are not buying a property, you only buy the right to use your week once a year, and also you have to pay timeshare maintenance fees plus an annual fee. The problem comes when a tourist purchase in spite of not having all the information, because they are dazzled in the timeshare presentation with the false promises made by a timeshare salesperson looking for a juicy commission.

Nor we can say that timeshares are bad, but there are many things you need to take in consideration like your economic stability and if you would like to travel to the same destination every year.

Many people decide to cancel their timeshares because they cannot afford the payments or because they prefer to travel on their own, or they were victims of high pressure sales tactics.

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Is it possible to cancel a timeshare directly with the resort?

Once you sign the timeshare agreement, you have 5 business days to cancel your timeshare contract. If you do within the stipulated time, the resort has the obligation to give you back the money you paid with no penalizations.

Some timeshare owners decide to cancel by phone and the resort says that they will call them but that never happens and when the owner calls again they say he missed the right to cancel. Some other resorts just deny you the right to cancel and offer you a downgrade.

If you try to cancel and the resort refuses to do it, you can fill a complaint with PROFECO. Most cases are well resolved.

To accomplish the cancellation process it is important to send a timeshare cancellation letter within the 5 days, and keep evidence that you send it on time. Your money should be returned and your contract fully canceled.

How to cancel when my rescission period has expired?

If you tried to cancel but your cancellation period has already expired, the best thing you can do is to hire a timeshare lawyer. He or she has the ability to resolve your situation efficiently.

At Mexican Timeshare Solutions we specialize in timeshare cancellations. We have a team of timeshare cancel professionals who are able to handle cases involved with the timeshare industry. It does not matter when you purchase, we can offer you help in fast. Contact us today for a free consultation and find out how to cancel your timeshare contract.

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To know more about timeshare cancellation, visit:

Timeshare Cancellation Rights: How many days do I have?

What are the rescission laws for timeshares in Mexico?

Cancel Timeshare Contract

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48 Comments
  • Arturo VillaSeptember 2, 2016, 4:07 pm

    En teoria lo es , pero no crean nunca nada de lo que les dicen en el resort, todo es una farsa, mejor para evitarse malos tragos , no compren tiempos compartidos, mi esposa y yo la estamos pasando muy mal con uno en royal holiday cancun . tengan mucho cuidado con esas lacras !

  • Rafael acevedo August 8, 2016, 10:59 am

    Al menos para mi esposa y yo nos fue imposible, estando dentro de los 5 dias de cancelacion nos dieron largas y los 5 dias pasaron , tardamos cerca de 1 año intentando cancelar hasta que dimos con este sitio, esperamos que ahora si podamos cancelar, una estafa total eso de los tiempos compartidos, no caigan en ellas !

  • Rodrigo Moreno ReynosoJuly 27, 2016, 10:18 pm

    deseo cancelar dos tiempos compartidos que adquiri en una época de abundancia economica, ya no quiero seguir tirando mi dinero a la basura, uno lo pague de contado $98,000 pesos, sólo pago mantenimientos (no he pagado este año ni lo pienso hacer) y el otro lo compré en $130,000, con el aumento del precio del dólar el pago se fue al cielo, aún debo mensualidades que en total dan más de U$ 3,400 dólares americanos. Cuanto cobran x sus servicios y cuanto podrían recuperar. gracias

  • Luis Reynoso July 25, 2016, 10:29 am

    Yo lo intente y no me fue posible, primero me dieron largas, espere y nada , al final me dieron entender que no se podria cancelar , asi que opte por buscarle por fuera, el problema es que me sale tambien muy caro cancelarlo con un abogado , necesito ayuda urgente.

  • saturnino santana perezJune 21, 2016, 11:16 pm

    compre una membresia en Real Club Resor en Cancun, luego compre una ampliacion en la misma Cadena pero ahora, quiero cancelar, mis pagos han sido alrededor de $130,000.00 y quiero saber cuanto me cobrarian por cancelar y cuanto tiempo tardarian en realizar esa cancelacion.

  • Karina April 28, 2016, 3:46 pm

    In fact , but is like a 1 % of probability , i know of many people that they wanted to cancel at the second day but the resort totally denied it , so for own experience if you have a timeshare dont waste your time and go forward to professionals in the matter, dont pay upfront fees.

  • Elena April 9, 2016, 2:22 pm

    Not at all, actually is a very difficult task , i had tried for a long time that but nothing works for me, the resort never wanted me to get out , for own experience the best that you can do is that before you purchase something do a deep research , dont get involved in timeshare presentations .

  • Olga B .February 16, 2016, 10:33 am

    Gracias por compartir , en teoria deberia de serlo pero NO ES ASI, el resort es lo que menos quiere que canceles , por eso si les sirve de algo antes de que pasen 5 dias despues de adquirir su tiempo compartido lean cuidadosamente el contrato y hagan bien sus cuentas a futuro , ya que dspues de ese tiempo sera muy dificil , saludos.

  • LORENA JARA January 27, 2016, 4:57 pm

    ya terminamos de pagar nuestras mensualidades, y ahora estan llegando unas cuaotas de mantenimiento de mas de $20,000.00 pesos y no hay manera que alguien nos explique este pago tan desorvitante.

  • cecilia garciaJanuary 22, 2016, 3:28 pm

    Buenas tardes, quisiera saber cuanto cobran por cancelar mi tiempo compartido y cuanto tiempo se lleva el tramite?
    Lo tengo hace como 5 meses, y si he pagado cada mensualidad, solo q ya no lo puedo seguir hacidendo, gracias

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