Andrea

Necesito ayuda para suspender pagos, cancelar contrato, no pagar anualidad, ya no pude pagarlo, no me quieren cancelar ni  devolver el dineor que ya pague en Pueblo Bonito, durante la presentacion me planetearon de difernte manera las cosas y ahora que esty investigand o y tengo que hacer los pagos me doy cuenta del problema tan grave en el que me meti.

Aida

On December 12,2009 my family and I were fooled by Omar the representative at Pueblo Bonito. Omar told us if we go and buy their timeshare he will sell ours ( that we already had) and mail us a check within 60 days for the difference in price.  We were told that we had a fee of $4745 to pay and which we did. We have EVERY SINGLE paper, letter, contract, etc stating that PB is going to sell our current timeshare. After the 60 days that passed we never received a check. We called Omar and he informed us that its going to be 90 days now, and nows its been almost 3 years. We have been ignored, hung up on, given every excuse on how Omar never promised us anything, even though we have ALL the documentation that he did. We got send over to collections because were not paying them any money for the maint. fees. We then were told that if we send them another $400 they will send our current timeshare documents over to have it sold. It's been almost 3 years of waiting for that! WE DONT DESERVE THIS!! we just want our money  back!

Juan Pablo

Hola, mi problema es con Pueblo Bonito emerald bay, mande un correo electronico para cancelar previa llamada de tel en el 5o dia habil, y por sugerencia de quien me atendio, me dijeron que era suficiente, ahora resulta que no, se ira a juridico.Me ha llegado la primera requisicion de pago que puedo hacer?

Ronda

We purchased fractional home at Pueblo Bonito Sunset Beach - Montecristo Estates. We were told the maintenance fee was $1500 a year. The bill came yesterday, $4750 a year! Plus a 3% increase per year. Purchased April, 2011. Paid like $20,000 down and 4 $800 payments thus far.

Sue

My husband and I have purchase a villa at Pueblo Bonito Emerald Bay because of false promises and fradulent information. We would like to have to stop paying maintenance for a property that we cannot use. 

elizabeth

compre el sabado pasado un tiempo compartido , estabamos intentando activar y nos manda todo a buzon por lo que ya queremos cancelar y nos suena a estafa, mi contrato dice que tengo 15 dias para cancelar sin penalización.

que sugerencias me dan?

Maria Eugenia

Compramos el día 15 de Octubre un tiempo compartido en Pueblo Bonito Sunset Beach. Pagué aproximadamente un 30%. Despues de todolo que he visto y leido en su WEB me gustaría ver como cancelarlo.  Tambien me hablaron de promesas de rentar y no pienso arriesgarme, intentare cancelar mi contrato lo antes posible.

Nequetta Jacobs

I brought a propery at Emeral bay. I was told that I would have lifetime membership with RCT. That was not true. I had another timeshare and merged the accounts so that I would get the lifetime membership with RCT that I was to have when I purchased the Emerald bay property. After doing this I tried to have my week deposited and had a very hard time doing the deposit for my 2011 week. I have now found out that the week that I purchased from Emerald bay was deposited as a Sunset week which I have been told has less trading power. I have sent several e-mails to Aida and Sergio asking to have my week doposited correctly. I have not gotten any response to my e-mails. Today 10/31/2011 I spoke with Aidia who is now telling me that RCI decideds where the week is deposited so I called RCI and they explained to me that the resort is the one givning them the information. Aida rushed me off of the phone and said that she has sent me an e-mail with a explanation. I checked my e-mail again and nothing from Sergio or Aidia. I also have another property wth Pubelo and requested that 2011 week to be deposited I found out today that this week has not been deposited as of yet. This request was made almost a month ago. I was told that the resort was having problems making deposits with RCI. I think that the resort is blowing smoke up my but.  BE AWARE DO NOT BUY TIME SHARES WITH PUBELO BONITA. I have read the other complaints and I was told the same lies. I also have a hard time going places that I want to using this timeshare nothing is ever available or I can not get the accomodations that I need.

Yolanda

Deseo cancelar mi tiempo compartido que recien he contratado, todavía estoy dentro de los 5 días hábiles para cancelar el contrato, con el reembolso del enganche de acuerdo al contrato. Pero al hablar con el servicio a socios, mencionan que para realizar la cancelación hay que hablar con el vendedor, que bajo cualquier pretexto no nos lo han comunicado. . El tiempo compartido es con Pueblo bonito sunset Beach en los cabos. Cual es su recomendación?

David

hola , contrate un tiempo compartido en pueblo bonito esmeralda bay mazatlan, estoy dentro de los primeros 5 dias para poder cancelar , yo estoy ya en mi casa, que no es en mazatlan, como puedo hacer para cancelar, estoy leyendo el contrato y hay miuchas irregularidades, y no aparece lo que se pacto durante la presentacion.

Dottie

Purchase Pueblo Bonito Sunset Beach time share 20 Months ago. Never used. we were mislead in so many ways, I cannot even begin. Would love to get out of contract, becuase que realized that we were scammed.

Heidi

Hi I purchased the first two weeks in January in perpetuity at Montecristo estates by Pueblo Bonito in Los cabos about 5 years ago. The reason we purchased was because of the golf course they promised to build and a Ritz Carleton Hotel. None of these promises ever transpired. Is there anything we can do

Larry

I bought a timeshare with Pueblo Bonito Emerald Bay in June 2006. It has been a nightmare. They have a debt collector in the U.S. (Concord Servicing) who has been threatening me and harassing me since 2006. I want to sue this company and get away from them.

Adrian

Deseo cancelar mi contrato de tiempo compartido en Pueblo Bonito Sunset Beach pero me informan que no es posible hemos pagado cerca de $20,000 y no queremos seguir pagando mas dinero alguien puede darnos algun consejo?

Taylor

I bought my timeshare 6 years ago. We were promised many things by the sales representative, Lidia Zatarain at pueblo bonito emerald bay. We were told she would rent our unit for income (I own other investment properties and that's why i purchased this one) although she stopped responding to the emails and never once rented it. I do have emails back and forth with her via her "bosses emailspecifically about these promises and her saying she was indeed going to rent it. We were told we could exchange our week for a 2 week cruise or 2 one-week cruises, which was also a lie. Unfortunately it was almost a year after purchase when we realized she was not going to contact us back and was not going to rent it, and we could not get help from anyone we called. Since then I have been investigating companies to help but all i can find is somebody i have to pay more to to make the payments stop. I tried SellMyTimeshare with no luck. Then I found your site. We have never once used the timeshare and our dues have gone from 400 to 600.

Ryan

I was talked into a time share by a very persuasive presentation at Pueblo Bonito. I paid the down payment but now I realize they lied about no maintenance fee and they promised I could rent out the timeshares. I am very worried about this and I still have to pay the rest of the timeshare. I WANT OUT after seeing all the stories about fraud.

Norma

I am staying there monday....For the first time...now i am scared. just payed of my time share yesterday as they had a special 15% discount to pay early. I had no problem booking, but have no confirmation that it was actually booked. I am so scared now. We have another timeshare with Worldmark and have had no problems. I hope I dont regret the purchase

Jamie

I purchased a timeshare last year at Pueblo Bonito, and the salesman knew we already had another timeshare, promising that we would sell the other. It has not happened. we paid US $10,000 plus $655 in maintenance.

Katherin

when we purchased our membership at Pueblo Bonito we were informed our room would have a Jacuzzi if we selected building 19,20, or 21 to stay in. (Which is one reason we purchased the unit.) This was not the case. - We were informed we had access to the future Golf Course being built which also was not the case. By the time we visited , we found all of the above to be false and were coerced into another upgrade in order to receive the Jacuzzi room, access to the Golf course and two free week certificates for our “troubles.” This canceled our last contract and upgraded to a new contract. Upon receiving these certificates, we found out that they were for a Jr. room, not a 1-bed condo as informed, and could only be used at about 6-10 locations, not the unlimited as explained.

Walter

My wife and I had a similar experience to all the comments I have read on this site/comment board. We already had a timeshare, and our salesman was OMAR, he said that we would sell our old timeshare and we signed up, foolishly, DONT DO WHAT WE DID! Now, we have two timeshares, OUCH! CABO is beautiful, but you dont need a timeshare to go. We have not sold our first timeshare, and I wonder if we every will. I have not yet been to Pueblo Bonito, but we were both very impressed, and gullible. We wish we could at least sell our first timeshare. Can you help:?

Ernesto

Tengo varios años de que adquirí un "TIEMPO COMPARTIDO" y nunca lo he usado, porque lo que me prometieron fué falso, pagué el contrato en su totalidad y varios años de mantenimiento, dejé de pagar el amtenimiento y me envían el estado de cuenta y recargos. No me interesa esta adquisición y quiero cancelarla; no tengo el contrato a la mano, lo perdí por falta de interes. Cual en mi mejor opción?

Robert

We recently purchased a time share through Pueblo Bonito Sunset resorts. The salesman told us several things that sounded good at the time, but don't seem to be true now. We were told they would rent our week, which would cover our maintenance fee and give us around $4000 in income every year. We were promised 5 extra weeks of vacation every year and told we would only have to pay a certain price for rooms we wanted. He didn't say there was a time stipulation although the prices he gave us and the time frames seem to be a major difference now. We have payed out downpayment of almost $15,000.

Chelsie

Compré un tiempo compartido en Pueblo Bonito Sunset Beach Los Cabos y estoy arrepentidísimo. No me han dado el servico ofrecido y ahora que quiero reservar una fecha me dicen que no hay disponibilidad. Esto es un fraude definitivamente!

Daniel

I bought from Pueblo bonito 3 months ago and still have not heard from RCI.  I paid deposit and are now auto-matic bank drafting monthly payments. They admit in writing that they have 90 days to set up the account with RCI but we can't do a thing until we are set up with RCI. TI´m sick of this and I after read this comments  I want to cancel my membership. What should I do Know?

Joan

Hola, quiero cancelar mi contrato de tiempo compartido por razones economicas, que puedo hacer??  ya he hablado con personas en Pueblo Bonito, y también les he mandado correos, pero no piensan ayudarme.Ya tengo un año pagando mensualidades,  y nos hemos visto muy apretados economicamente por ayudenme!! mil gracias.

Richard

My wife and I purchased at Pueblo Bonito every year on November 16, 2010. We have paid a deposit on our credit card of $5,500, and like most we have signed something saying we won't cancel.

Ashley

We purchased a 2 week timeshare through Pueblo Bonito Sunset in 2008 and have been mislead the entire way. Informed in 2008 - We would receive 4 promotional bonus weeks in addition which could be banked into RCI. I sent numerous emails inquiring just to find out they were bogus. - Our Pueblo Bonito ownership certificates state that the ownership is only for 30 years, however we were told it was a lifetime ownership. I asked via email to get these re-printed and shipped to reflect such. Our Sales Rep emailed back more peddling gibberish. - We were informed that this was an investment (the main, main reason for purchasing) and was told it could be easily rented or sold for double to triple the value, especially with their new exclusive signature Golf course being built. - We were informed our room would have a Jacuzzi . Which is one reason we purchased the unit. This was not the case. - We were informed we had access to the future Golf Course being built which also was not the case. By the time we visited in 2009, we found all of the above to be false and were coerced into another upgrade in order to receive the Jacuzzi room, access to the Golf course and two free week certificates for our “troubles.” This canceled our 2008 contract and upgraded to a new 2009 contract. Upon receiving these certificates, we found out that they were for a Jr. room, not a 1-bed condo as informed, and could only be used at about 6-10 locations, not the unlimited as explained. - In 2008 we were also informed that if we rented our purchased week through them, that the total of rental sales would be divided between all PB Sunset renters that year and we would get our percentage whether the room was rented or not. Upon year end in 2010, we come to find out that they “could not” rent our room, and it was deposited into RCI. The final straw being, now our membership to RCI has been canceled after being informed that they would pay it yearly.

Sheila

I have a jr suite and pueblo bonito sunset beach. I want out as it was not as promised. They just put on American Express and had them look into getting my money back as I beleave it's a scam,Can I cancel

Karen

I bought a timeshare today at pueblo Bonito sunset and was given promises that I realize they will not fulfill after reading contract.  I paid $8000 as a down payment. I need hel to get ride of this timeshare scam contract.

Shirley

they sold me a membership in the understood that they would sell my current timeshare. they promised me that in 90 days I would have a check on my mail. We initially made three payments of $900, but since we havent received our check, we cancel our credit card and we deceided not to send them more money. now we are looking to recover our money.

Adam

we just bought a pueblo bonito time share that we wish to cancel. we were invited to a Timeshare presentation and we were lied to by the salesman.We were told we could rent our weeks without a problem and the resort would pay us money for the weeks that we rentedthat was 10 months ago and we have not heard anything yet.

Camila

Pueblo Bonito nos estafó, nos vendio un negocio inexistente. Pagamos $7 mil dolares y  estabamos esperando recibir $1,500 por semana compramos 2 semanas y supuestamente ibamos a recibir 3 mil a final del año  cuando se rentaran y asi sucesivamente todos los años, ya tenemos mas de un año con la membresia y  nunca se nos mando nuestro dinero.

Ken

We attended the Timeshare presentation at Pueblo Bonito. We had told ourselves we enjoy our hour, get a tour and that would be it. Unfortunately, it didn't turn out like we planned. We signed on, gave them a down payment. I knew it was wrong at the time,but we signed anyway. 4 months later, we have made 1 payment. Haven't received our RCI card so we cannot book anything thru them. I have emailed and called numerous folks.

Eve

We were deceived and lied to in order to illegally and unlawfully obtain $30,000.00 U.S. dollars from us during our vacation. We attempted to cancel our contract at the resort within the 5 day cancellation period but our request to cancel was not accepted. we are triying canceling our contract with Pueblo Bonito and we are demanding a full refund of $30,000 to our accounts immediately.

Blanca y Jose

desde que nos vendieron todo ha sido una mentira y ya estamos muy artos de seguir esperando a tener resultados y no ver frutos. Gastamos $50,000 y seguimos pagando dinero a un barril sin fondo. no hemos recibido ningun dinero de la renta de nuestras semanas y tampoco las usamos por qu eno tenemos dinero para viajar o pagamos la membresia o la usamos. si nos hubieran dicho como serian las cosas jamas hubieramso comprado, fue un abuso lo que hicieron con nosotros.

Roney

We were told we could rent our weeks without a problem and the resort would pay us money for the weeks that we rented, so that we could trade weeks through one of the resort exchange companies and would actually make money by not using our weeks. We were also told that we would not have to pay any maintenance fees if we did not use our weeks. We finally agreed to purchase a week of Pueblo Bonito and put down a substantial credit card deposit. When I asked about a 3 day right to cancel, which I thought was standard in the US, we were told that did not apply in Mexico. They also included an extra week for "free" if we would purchase and pay within 60 days and then offered us a free week to return this year. After we got home and started investigating this company on the internet, we realized that the price we paid was horrendously inflated.

Nicola

Emerald Estates at Pueblo Bonito. Told we would receive one week at Christmas - never happened, told we could rent the unit - used the rental company they suggested and never rented, told we could exchange the unit within the RCI network, not true for villas, told could rent one week to pay the maintenance for both weeks - never rented, told good investment. My husband and I travel frequently and were looking forward to exchanging our unit for others in the RCI book that they gave us. Imagine my shock when I found out I couldn't even exchange my unit.

Ricardo

Yo invertí más de 80 mil pesos y aun debo otros 20 más, me acabo de enterar que no estoy al corriente con mis mantenimientos y fui enviado al buro de credito. Nunca se me comentó que aun sin usar la propiedad tenia que pagar mantenimientos, tengo 2 años pagandoy durante ese periodo nunca pague un mantenimiento. Quise sacar un credito par auna casa y fue cuando me di cuenta, me siento muy presionado porque realmente necesito ese prestamo, pero me es imposible si no pago el dinero que dicen que les debo, yo considero muy injusto tener que pagar ese dinero porque me mintieron cuando me vendieron la propiedad y no es un dinero que tenga contemplado pagar.

Freddy

 I just bought a timeshare at Pueblo Bonito in Cancun. We paid a down payment of $3000 USD. We bought it on April 5th and then when we got home we realized it was a bad decision so on April 8th we sent them an email saying we wanted to cancel. I have not response from them yet. Whad I do now?

Isabel

mi esposo y yo fuimos de vacaciones a Vallarta y fuimos invitados a una presentacion de tiempo compartido en Pueblo bonito, se nos dijo que no teníamos que comprar nada que solo era para que conocieramos las intalaciones y nos daria un desayuno,  ademas nos dijeron que solo seria 90 minutos de presentacion. esos 90 minutos se convertieron en más de 4 frustantes horas, mi esposo y yo no sabiamos de que manera salir de ahi sin tener que gastar dinero. Despues de innumerables ofertas y bajar sus precios de manera absurda una membresía de $35mil dorales termino en una de $7mil, por supuesto le sidjimos qu eno podiamos pagarla en ese momento y solo dimos un pequeño adelanto. Lamentablemente, tenemos que terminar la membresia y estamso arrepentidisimos y ya no la queremos.

Paula

we were invited to a Timeshare presentation at Pueblo Bonito. We were lied to by the salesman as he told us that we could rent out our weeks through another company . We paid the rental agent $850 in order to rent out our weeks, but after 6 months without a single prospect, we started to suspect  that they won´t get a renter for us. That is why we contacted the resort and we tried to cancel the membership, but they didn´t let us.

Kelly

I would like to cancel my contract with Pueblo Bonito Sunset Beach, purchased in 2007 then did research and I want to cancel. I have never used, only rented the week thru Suite-Getaways once.

Ivan

Unfortunately I am another victim of timeshare fraud by Pueblo Bonito Sunset Beach. I just bought a timeshare under all the premises listed on your site that were told to us by our sales person, who wrote some of these things on paper and even dated and signed them. I am extremely frustrated with them that I would like to cancel the membership.

Dennis

We have a timeshare at Pueblo Bonito that we were scammed into ,lots of lies by sales person in Cancun, Mexico. We were again scammed by a resale company into paying $800 with a promise to sell our timeshare. Please help us find someone that can help us. We do not want to be scammed yet again!

Cesar

Hola tengo dos tiempos compartidos uno con sunset group en Cancún y otro con pueblo bonito emerald hay en mazatlan. los 2 me dijeron mentiras  uno me prometio vender mi otro tiempo compartido y el otro me dijo que iba a rentar mis semanas que tengo con ellos , mediante su compañia de rentas, me han cobrado muhco dinero y no he visto ninguna ganancia.

Julie

We bought a timeshare at Pueblo Bonito.It was presented to me and my husband as an investment opportunity and 100% rental,it will pay for itself.Was also told will be able to sell existing timeshare and will use the monies for payment of the downpayment.My husband was sold on this but me,it took awhile realizing we can't afford this financial responsibility but against my better judgement and high pitch sales pressure and him repeating over and over it's a guaranteed rental,I signed the contract.I was told to I can't change my mind since it's a foreclosed property.Fast foreward ,came back in US and did my own research,found out that there's no market for timeshare.

Diane

My husband and I have been victimized by Pueblo bonito in Mexico.We bought a time share, we were misled into buying it while visiting there in 2008 and we have tried to get out of it ever since.

Maria Guadalupe

hola, buenas tardes, como muchas de las otras personas también sentimos que fuimos victimas por parte de un vendedor de Pueblo Bonito, fuimos tontos al no leer completamente el contrato en el momento, pero ellos se asegurar de que no lo hicieramos y de que creeyeramos todas sus mentiras, tontamente caímos y ahora estamos teniendo problemas para librarnos de este contraro. Mi esposo llamó la semana pasda para ver que podiamos hacer y siempre es la misma nos dicen qu enos van a regresar la llamada y eso jamás sucede, estamos muy desesperados y ya no sabemos que hacer, si aluien puede ayudarnos, hagasnolo saber por favor.

Diane Dee

Emerald Estates. Told we could rent the unit, used the rental company they suggested and never rented, told we could exchange the unit within the RCI network, not true for villas, told could rent one week to pay the maintenance for both weeks,never rented, told good investment . My husband and I travel frequently and were looking forward to exchanging our unit for others in the RCI book that they gave us. Imagine my shock when I found out I couldn't even exchange my unit!!

Brett

I signed contract and emailed to cancel and was told someone would get back to me ASAP  and I have not heard one word from them I paid $6000 as down payment but really wish to get out of this contract and get my money back.

Steve and Cindy

We almost bought into this thing on the spur of the moment.  Never sign a 30 contract after a margarita and with a company that says you must sign today to get our great deal.  The salesman turned from a really nice guy to a jerk when he found out we weren't buying.  PS Don't actually try to drink the free Tequila they give you, you will feel so bad the next day you will think you actually fell for their 'deal'.   

Paula

Tengo problemas con Pueblo Bonito Emerald Bay Mazatlan, compré una suite presidencial. Ya hable para cancelar,pero me dicen que no es posible, que si cancelo piero todo lo que ya pague que son $4,000usd.

Sara

We have been owners at Pueblo Bonito Emerald Bay for 5 years and have spent at least 12 vacations there since then.  We have had a many great experiences at Emerald Bay including our dealings with our sales person and the sales manager.  Unfortunately we went to Sunset Beach and assumed the same principals applied to the sales staff at Sunset Beach...IT DOES NOT!!!  We were lied to multiple times in our dealings with the sales staff and management.  They tried to deny us our right to cancel the contract within the 5 day "cooling off period".  If your 5 days are up then I'm afraid you are stuck with the contract, but if it is not than you have every right to get all of your money back!!!  Contact the Mexican consumer affairs office and educate yourself to the law.  Unfortunately there are a few sales people at this resort tarnishing the brand, but if you look beyond those people you will find the people that work in the resorts to be some of the kindest and most helpful people you will ever meet.  I would like to say thank you to Oscar, the doorman at Sunset Beach, it is his kind words that I choose to remember when I think of Cabo. Remember you do not have to buy a timeshare to enjoy the resorts and the wonderful staff they employ at any of the Pueblo Bonito Resorts, you can usually find a good deal on Expedia or Orbitz. 

Marie90

I have been scammed by Pueblo Bonito in Cancun,Please help me get out of my timeshare. We still owe about $9K and have given away all the money to scamers that I intend to. Frustrated and desparate.

L. Thomson

Montecristo sold us a 2 bedroom unit. They lied about the timeline of completion, trade ability, and that contracts in Mexico wouldn't affect US credit rating

Samantha Lyons

Purchased Timeshare in Cabo at Puerto Bonito. I was told I was getting 3 weeks a year in Pueblo bonito and 2 additional weeks per year, based on availability, in one of thousandths of resorts throughout the world. Only the 3 weeks is true. Additional I was told I did not have anytime to change mind because this was a resale and Mexican law did not required Grace period. I now read that was not true either.

Lynn Shurtleff

I am at Pueblo Bonito Sunset right now and had no problem booking a week.  I am very happy with the purchase I made here 4 years ago, it is am amazing place.  I made the reservation online and had no problem at all, you do have to book in advance tho if you want a prime week.  I am at Sunset for week 4 and Rose for week 5, which is a fixed unit.  I have never regretted a day and have owned at Rose since before it was built.  I come every year.  Jim Kerns is a great salesman, who I have lunch with every year while here.  He is not pushy at all.

FB

I bought a timeshare from Pueblo Bonito yesterday.  They say I CAN cancel the contract, but I WON'T get my $12,000 I invested in because it's non-refundable.  What am I supposed to do??  I thought the Federal Consumer's Rights of Mexico protects you from ANY contract within the 5 days???  It's not even day 2 and I already got a headache from reading all the negative comentarios.  HELP PLEASE!!  

I'm worried sick to my stomach and can't sleep even though it's been a day.   

 Yes it's my own fault, but you just assume that you are buying from an honest company.   

QT

It amazes me how many people talk about getting scammed on here.  It is common sense what time share sales people are paid to do....didn't anyone ever remember to think before you sign and READ ALL the fine print and perphaps do your homework and use GOOGLE to decide whether to buy or not???  Montecristo is absolutely beautiful and 5 star all the way around!  I'm VERY aware NEVER to buy a TS here, since all you have to do is go online and purchase time from an owner who isn't able to use it and you pay almost nothing when you can factor in bringing family and guests and offsetting the price.  The maintanence is very high and will keep going up every year...this is how they keep the grounds and villa's clean.  DO YOUR HOMEWORK PEOPLE....don't blame pushy salespeople for your own stupidity.  I would NEVER sign a contract until at least 1 day  later...that is always a rule for me.  NO ONE could ever pressure me to do anything...especially a couple hundred dollar hotel credit.

Erick Hempres

We attended a presentation at Pueblo Bonitos Emerald Bay for 4 hours and ended up buying a timeshare. We put down 28000 dollars plus 350 dollars for OVC ...15 days later we sent a cancellation email and the response has been that they won't cancel the contract even though we said they could keep 1500 for administration costs or whatever. We felt it was the right thing to do. Anyway, after a few more emails it seems the timeshare director has turned it over to the legal dept. We have not heard anything yet. We don't plan on paying any more money.

Corine Cedar

My father bought a Pueblo Bonito time share for 8700 says its worth 17000 on the paper work. He gave it to me I hate to see retired people get ripped off. He s paid in full but they continue to take maintenance fees off his visa.

Michael Gram

I have already paid more than $28,000.00 and want out of this 30 yrs contract because it was a complete fraud . They lied about everything including the 1 free week they had promised for 30 yrs but now the contract states that is is for only 6 free weeks during the whole 30 yrs

gsdunlap

we purchased a two week alternating year timeshare at Monticrisco. We tried to resind prior to the 5day period, but were rejected by our sales person. We only found out about the resind option after talking to other individuals. no one from the Pubelo Bonita Sunset told us about this option. We made a 12,000 deposit and have written several letters to the resort and have NEVER had a response. We also refused to pay our maintence fee and also indicated our in ability to continue. We have never used the resort. We would like to be allowedto have the contract resinded and our deposit returned.

Jerry Jeffords

My Maint. fee has gone from $320 to over $500 per year in 7 years. I am willing to just loose the whole TS and stop paying the fee. Does anyone know if they will try to force you to pay or screw up your credit?

Not Worth It!

Sandra

We bought fractional ownership at Montecristo Estates in Pueblo Bonito Sunset Beach at Cabo San Lucas last October.It was presented to me and my husband as an investment opportunity and 100% rental,it will pay for itself.Was also told will be able to sell existing timeshare and will use the monies for payment of the downpayment.My husband was sold on this but me,it took awhile realizing we can't afford this financial responsibility but against my better judgement and high pitch sales pressure and him repeating over and over it's a guaranteed rental,I signed the contract.I was told to I can't change my mind since it's a foreclosed property.Fast foreward ,came back in US and did my own research,found out that there's no market for timeshare.

Jay

I was just scammed by Pueblo Bonito into buying a new time share. They promised to sale my old timeshare, however this was a lie. I have not heard anything from them and they are ignoring my phone calls.

casey

I'm sorry to say that most of you should be blaming yourselves for not doing your homework.   I love going to the Pueblo Bonito and the Montecristo, but i would never buy there, just because its OBVIOUSLY a hugely bad investment.  You can't blame others for your bad decisions and when you sign a contract, you sign a contract.   Many of you are talking about "getting the freebies".    You go on vacation for freebies???   Really???    Thats whats wrong with the USA.... too many people who dont take responsibility for their actions and want something for nothing.    I hope you all learned your lesson

Robert

Time share at Pueblo Bonito Sunset. At check in I was asked to sign up for a "welcome presentation/tour" for following day which I learned it was a timeshare sales. My credit card was charged for the amount of $6500 initially and told by the sale representative that I can cancel at the end of the day in order to qualify for promotions/gifts. I requested the credit card be reversed and was then asked to sign another document for this to happen and I was getting tired, was at the tour from 9 to 5:00pm,- trying to leave the place with my credit card and driver license. On the next day, I attempted to find the sale representation or sales manager for cancellation but failed to find anyone to assist me as the other sales represent claimed " we don't have anyone to help you right now." The fact is that I was not informed of my right to cancel in 5 days. And I was at the resort on my second day of stay. I have no access to the computer and unaware of their trick to delay my cancellation process. I already filed a dispute claim with credit card company for the amount of $2700.

Sophie

Was a victim of high pressure sales pitch at Pueblo Bonito in Cabo. Everything the salesperson told us were lies. They used gifts and alcohol to persuade us to buy. I can't believe I got scammed and now they are telling me I can't get out of it. They even gave us certificates for rooms at one of their resorts and told us it was on them and then turned around and charged us for the rooms! I was wondering what it would cost to get out of this thing and if you guys could help? I was taken advantage of!!!

Brian Batch

My wife and I attended a Pueblo Bonito Sunset Beach on Oct. 21, 2010. The promoter ("promotor turistico") was Felix Ramirez S. ([E-mail] 011-52-624-147-91-95). Felix promised us a $200 credit toward the hotel bill (which was honored) and two $55 sunset cruise tickets (which was also honored). At Sunset, we met Mitch Feld ([E-mail]; 624-142-9999). Mitch was a high-pressure, snake oil salesman. I had no interest in buying, but wanted to complete all obligations to receive our gifts. Mitch, 53, originally from Palm Desert, CA (can't miss him--squirreliest hands you'll ever shake, and the worst cologne ever), told us so many gems it was crazy. In no particular order, here are the best--(1) you make money--upwards of $1200 a year--just by buying the TS and renting it back; (2) the Sunset TS is the best one behind Hawaii, and you can use your weeks anywhere in the world for ridiculously low prices; (3) when the Sunset catering manager got on our golf cart, he asked how many buffet items are offered "because [I] just lie about the number everytime I talk about it, and want a real total;" (4) Mitch had no office [just shared a common cafeteria called "Sales Room 3"], no Pueblo email, no business card, and no brokerage license nor an international brokerage license, and (5) as friendly as he was, when I told him I would think about it, he said I either buy that day or forget it; when I told him to forget, we were promptly and rudely shown the door. Also beware that Monday/Tuesday/Wednesday are the prime targets for these promoters to get you to the TS presentation, and EVERYONE is in on it--concierge, bellboy, poolboy, bartenders, even some of the shop owners downtown. Mitch had one fact which I took for truth--that 0.0063 of people who walk out of the resort don't come back to buy timeshares. Maybe we can get that same number to people who walk through the door in the first place if they read more posts and blogs like these.

Ana Torres

Hemos pagado a  2 compañías para que  nos renten nuestras semanas de tiempo compartido y ninguna nos a conseguido algo, ya no queremos invertirle un centavo más a esta membresía, no la estamos aprovechando porque mi marido trabaja y  no podemos viajar con regularidad y  ya vimos que las rentas de tiempo compartido no es un buen negocio, lamentablemente somos unos más que cayeron en las garras del tiempo compartido.

Ross Canton

We tried to cancel only 2 weeks after signing up with Pueblo Bonito. The only reason it took 2 weeks is because I got a MRSA Staph infection from their pool the day before coming back to CA. I tried to reach people to cancel everything but no one called back. I unfortunately did not write to them until after it had been 2 weeks or so. They now have $5000 of my money; I have not made any payments, but they have listed $130000 owed on my credit report & have ruined my credit. I refuse to put any more money into this. Worst experience.

Philip

I was thinking that my membership with Pueblo Bonito was cancelled until anemploymee from Pueblo Bonito called me 2 days ago and told me that he could sell my membership for $20,000 if I pay him $500.  Of course I told him that I won´t pay any money, because I know that he is a scam too, but now I´m worried because I’m not sure if my membership has been cancelled yet.

Antonio Quiñonez

Fui fraudeado por pueblo bonito y quiero cancelar mi membresia ya me comuniqué con ellos para que me la cancelaran, porque cuando firme mi contrato mi vendedor me dijo que podía cancelarla en el momento que yo quisiera si no estaba contento con ella. Hace 3 días que llame para hacerlo me contestaron de manera muy prepotente y me dijeron que no se puede cancelar y en caso de ser así que tengo que pagarles el 50% del costo de la membresia, como si me regalaran el dinero.

Ramiro

Compre una membresia en Pueblo Bonito porque creí que iba a ser buen negocio, pero cuando regrese a mi casa vi que los tiempos compartido no valen nada, bueno me refiero a que no valen nada si los quieres rentar, pero si te los venden en el hotel te cuestan carísimos, tenía planeado abrir un negocio  con ese dinero y como me dijeron que iba a gar dinero me deje llevar, ahora veo que fue como tirar mi dinero a la basura.

Christine Nucci

My September payment was supposed to be my last payment to Pueblo Bonito for my timeshare, but now they are asking me for more money. They told me that I have to pay some extra fees for interest because I was late on some of my payments, but that is not true. I always made my payments on time and I have the bills to prove it, but they think that they can make fun of me.

Frank Stuart

We were scammed by a Pueblo Bonito salesman, he told us that we could get a profit renting  our weeks. But he doesn´t call us nor answer our emails, since we purchased the timeshare. We know that our timeshare has not been sold yet and we have to pay the maintenance fees,  they don’t have the obligation to pay us, but we do, if we don´t want to be sent to collections.

Lourdes

Deseo cancelar mi contrato con Pueblo Bonito, creo que soy victima de un fraude y no quiero seguir regalando mi dinero. Realmente me siento  triste que en mi país hagan estas cosas y espero que muy pronto se haga algo al respecto. Ellos no me arrebataron mi bolsa en la calle, pero aun así lo que hicieron fue un robo y son igual de criminales como los que andan en la calle asaltando gente, gobierno por favor hagan algo ya.

Romi

I purchased a timeshare at Pueblo Bonito. I didn´t feel comfortable with my purchase, so I decided to call the salesman and cancel the contract. He invited me to the resort to talk about it and when I was there he told me that what I had to do was upgrade my timeshare, so that´s what I did. I spent more money and I have the same problem.

Alex

I have a vacation membership with Pueblo Bonito which I want to cancel due to the fact that since I acquired it, I have not had the opportunity to use it. The truth is that I am not going to be able to use it.  I contacted Pueblo Bonito to see if I can cancel the contract and they said me that it is not possible to cancel, but I think that they are lying to me again.

LeAnn Goryl

Was a victim of high pressure sales pitch at Pueblo Bonito in Cabo. Everything the salesperson told us were lies. They used gifts and alcohol to persuade us to buy. I can't believe I got scammed and now they are telling me I can't get out of it. They even gave us certificates for rooms at one of their resorts and told us it was on them and then turned around and charged us for the rooms! I was wondering what it would cost to get out of this thing and if you guys could help? I was taken advantage of!!!

Ron Edwards

Pueblo bonito robbed me for $36,750 US. They told me I was getting a “good deal” but it wasn’t, at all. They promised me rental income, but the only thing that I got it is a BIG debt.  I contacted some lawyers here in USA but they don’t know Mexican law and it is difficult to get back my money. If anybody knows how to recover my money, please let me know.

Nathan Williams

We purchased a timeshare from Pueblo Bonito Sunset Beach at Los Cabos and have found nothing they said to be true. An extra fee was added on to our monthly payment upon returning to the US. Our extra weeks cannot be traded for a simple $199-$299 swap fee but more than a vacation at those hotels would be even if you were to call the hotel directly and make reservations. The yearly maintenance fee ends up being more than you would spend for one week at the hotel. Please help!

Kevin Chetlsni

The day of the presentation all the employees had time to attend us. Now that we have signed a contract and we want to cancel it, it  turns out that there is nobody to talk with us and our sales guy doesn`t work there anymore. …lie after lie

Kara S

We already had a property in the US, but we bought another one in Mexico.We had the bad luck of falling for the scams at a Pueblo Bonito timeshare presentation. Of course they told us all the lies about selling our current timeshare for us, so we signed the new contract thinking that all of what they told us was true. The problems came later because they don’t want to honor the promises that they told us, nor will they cancel our membership. We feel trapped.

Jorge Reyes

Me encuentro algo desesperado porque ya me comuniqué con Pueblo Bonito, y les dije que de momento tuvimos problemas con mi negocio y  las ventas han bajado en más de un 40%, esto evita que este al corriente con mis pagos de la membresia, difícilmente podemos solventar los gastos de la casa y no vamos a dejar de comer por pagar una membresia, me respondieron de manera inconsciente y sin una solución a mi problema, solo quieren que termine de pagar la membresia o  en caso de lo contrario implicaría una penalización.

Mariela Gavilan

Quiero saber cómo cancelar mi tiempo compartido, mi esposo y yo lo compramos, pero ya no lo queremos, aun no hemos dado ninguna mensualidad, pero  dimos un deposito de $24,000 pesos, el resto de los pagos serán en dólares y los cargaran a la tarjeta de crédito de mi esposo.

Aliza Long

Somebody knows about timeshare donation? Or somebody wants a Pueblo Bonito membership? I paid the down payment and 3 more payments. It is all right with the membership but I can´t afford it anymore and when I called to cancel  the resort told me that it wasn´t an options because I´m out of my cancellation period , they  told me that I can donated  it. So, if somebody here is interested please let me know.

Ana Lucia

Jamás me imagine que la industria del tiempo compartido estuviera tan infestada de tantas mentiras.  Todos  nuestros pagos están al corriente, los mantenimientos que nos han tocado también los hemos pagado, aun cuando no hemos utilizado nuestra membresia. Mi esposo habló para mencionar que ya queríamos  reservar nuestras vacaciones ,y nos dijeron que nuestro espacio estaba sujeto a disponibilidad, que si teníamos semanas pero todo dependía de si había espacio o no, nosotros llamamos con un tiempo de anticipación considerable, pero de que nos sirve tener un tiempo compartido si nunca vamos a poder usarlo, a nosotros se nos complica mucho viajar  todos en familia, así que solo tenemos vacaciones cada que se nos acomoda, por eso lo hicimos con anticipación y aun así no quieren hacernos nuestra reservación, la verdad es que estoy muy molesta y  no voy a seguir manteniéndoles su hotel sin beneficio alguno.

Thomas Guin

The membership that my husband and I bought at Pueblo Bonito turned out to be a scam. The seller contacted us with a company that would rent out our weeks for a good quantity of money and our other membership in Hawaii would be sold without receiving a cent from us. Now that we have not managed to rent our weeks, we contacted the resort and they told us that the rent of our weeks  was not guaranteed and that if we want them to sell our property, we have to pay $2,000  more. We are very angry; Pueblo Bonito has not fulfilled any of what they promised us.

Lieh

I want to cancel my membership because I can´t afford it anymore. I purchased it 3 years ago, but I never used it. I didn´t contact a rental  or resale company,  I wasn´t scammed as other clients in this webpage, I only want to cancel my contract because I have other  expenses and I can´t Keep  paying for the maintenances fees

Max

My wife and I felt pressured by Pueblo Bonito and we purchased a membership. When we got back to the hotel, we were smart and read the whole contract and didn’t like what we saw. We went back the next day in order to cancel the membership. They tried to deny us the right to cancel our membership, saying it was non-refundable, but we wouldn’t leave until they cancelled our membership. If you bought a membership and you are in your period of 5 days, fight for your rights. 

Amy

My husband went to Mexico last month and was invited to a timeshare presentation at Pueblo Bonito. He went with his sister and both of them bought a membership and now feel they were cheated. My husband works almost the whole day and does not have time to investigate how to cancel the contract, that’s why I´m helping him to find a solution. If somebody purchased at Pueblo Bonito too, and knows how to get rid of this contract, please let me know.

Fernanda Gonzalez

Adquirimos un tiempo compartido en Los Cabos hace aproximadamente un mes por medio de trucos verbales y ahora no nos permiten cancelar el contrato a menos que perdamos el 35% del total de la venta.

Leslie

I have just purchased a membership at Pueblo Bonito and I already don´t want it. I´m scared because I read a lot of bad comentarios about it. I bought the membership because I wanted it for  vacations but when the sales person told me that I could rent my weeks I thought it was a good idea  and that was the reason for which I bought the membership. I haven´t had a problem with the resort yet, but I dont want to wait until I have one. At this point, I’m within my 5 day recsission period and I think it is a good time to act and cancel my membership but I have some doubts about how to do it. If somebody can assist me I would really appreciate it!

Nancy Watrous

We purchased Villa #33 in the Montecristo Estates in 2006. At the time of purchase we were told there would be 2 different golf courses in our developement. In fact, we are in possession of the "Draft Master Developement Plan" showing the 2 golf courses. We were at the villa this August 2010 and where they show  Phase 1 East 18 hole golf course there are now houses. We serious doubt there will ever be a golf course in the entire developement. In addition, we are being charged exorbitant maintenance fees when in fact articles are not being replace or repaired, they are being transferred from house to house. The computer in our house says it belongs in Villa #27. They are moving items around depending on occupancy and charging the owners for repairs they are not making. They are not fixing anything. Owners are being charged for the Letty Coppel Foundation when we use the villa and in our maintenance fees without the owners consent. They tack this charge on your bill as a daily rate. We refused to pay that charge and will contact Member Services this year and refuse to pay this charge in our maintenance fees. Obviously the salesman, Mark Maurer sold us a "Bill of Goods".   

Nancy

Cuando nosotros fuimos invitados a la presentación en pueblo bonito jamás  nos imaginamos  a que nos estabas enfrentando de haber sabido que las cosas serían así jamás hubiéramos asistidos. Nos vendieron una membresía con puras mentiras jamás nos  dijeron algo sobre mantenimiento, o las condiciones para poder hacer uso de nuestra membresía, ahora que hemos leído con detalle nuestro contrato no estamos para nada de acuerdo con lo que estamos pagando, tengan mucho cuidado y lean muy bien su contrato antes de firmarlo es el mejor consejo que puedo darles.

John

I was up date with all my payments for my membership at pueblo bonito and at the moment that I called to make a reservation they told me that to can make a reservation I need to be update with all my payments I  told her that I did all my payments and the lady told me that there is a payment that I didn’t pay she said that it was a “especial fee” I´m do not going to pay  all the fees that they invented just because they had a bad year.

Susan

Pueblo bonito lie to us and sold us  a membership with lies,  the salesman told us  several lies  but none of them were in writing , the writing inf the contract is so small that we were not  able to read it, also  they pushed   us to sign the contract  and they never told us that we have 5 day to cancel the contract , we have read some articles on internet and we discover that several people are victim of this resorts, now we are looking the way to cancel our contract but it seems it is not so easy but we still keep fighting, if somebody knows the way and can help us please let us know.

Greg

When we bought a membership at pueblo bonito the sales person took  a property that we owned as a part of our payment and we made a payment for $8,000 , 6 months later the seller called us and said if we wanted the old property we need to pay him $7,500  we told him that we don´t wanted that property anymore and that we accorded that he would sell our old property and we only have to pay  the rest of the  bill, but now he told us that we have to pay $7,500 more for our old membership and  also we have to pay the total purchase price for our pueblo bonito membership.

Maya

We still waiting for our check for our villa del palmar timeshare that the salesman from pueblo bonito told us we were going to get, he told us that he would sell our timeshare in 120 days,  and with that money we could pay our current timeshare with pueblo bonito, at this moment are more than 120 days and we haven´t received even a call from him, somebody know what we have to do in this situation?

Robert G

We purchased a membership  for $56,000,  we paid in full and we got back to the resort  because we had some problems and we wanted to cancel the  membership , the  manager suggested us that we should upgrade our membership he told us several lies of course we believed him and we paid more money .

Nancy

My husband and  I purchased a membership at pueblo bonito  and we come back to the resort the next day because we read on internet that we have 5 days to cancel our membership, we asked for our sales person but the lady on the front desk told us that he wasn´t there so we told she that we would back later, so we back later and she told us the same story  in that moment we noticed that she was liying us and he was hidinf from us. When we got back home we until on our 5 days we sent a  complaint later to profeco and we emailed them to but we haven´t received  news yet, we are worries because we want to know if we did  the  correct process to cancel our membership.

Steve

How we can out of our timeshare , if we don’t have a proof,  our salesman told us a lot of promises but all of them were verbal, we believed him and now we are paying the price.

Tim

Our  seller form pueblo bonito told us that he would rent our weeks and 1 weeks later when we called him he told us that we have to pay a fee for this happen , we do not want  to pay more money and we need to rent the weeks to can afford the membership . Please help us, we need an advise.

Caroline

We have  a timeshare contract with pueblo bonito. We didn´t want it, they  took advantage of us, they gave us a lot of  tequila and we got  drunk, also they told us several lies, they told us that we could sell it back  if   we are not satisfied with the membership. We have contacted pueblo bonito but they said that  they don’t want it either and that we have a contract with them and we have to honored .

lorraine +bob

your not ripping us off. i believed jim kerns and he took our last bit of vacation money said that he would sell our existing timeshare and either way we would not loose our money . well its been a long time over a year . we just put our very last call to them asking for our money back or for them to give us what they promised. if not so help me god we are taking the next flight out to kick ass.........  man up do what you promised. if not you are going to regret the day that you lied to us.

LORRAINE +ROBERT MAGARIAN

your not ripping us off. i believed jim kerns and he took our last bit of vacation money said that he would sell our existing timeshare and either way we would not loose our money . well its been a long time over a year . we just put our very last call to them asking for our money back or for them to give us what they promised. if not so help me god we are taking the next flight out to kick ass.........  man up do what you promised. if not you are going to regret the day that you lied to us.

Anely

I bought at pueblo bonito, the seller told that my purchased  wasnt a timeshare, he told me that my purchased was an investment a “good investment” an as the rest of the  tourist I believed  in him and now I have a timeshare. I know there are ways to get out of this  bad purchased.

Susan

My mother and I purchased a membership at pueblo bonito, we bought the membership because we thought that the resort was a  very nice place and because the salesman told us that he would sell our  royal elite timeshare for more than we paid for our pueblo bonito timeshare, we  saw this timeshare as a big opportunity  and we believe in  their lies.

Robert

I purchased a  membership at pueblo bonito and they told me that they would rent out my weeks   but my weeks weren´t rent so I went back  with the intention of selling it back  to them because they told  me back at the day of the presentation that I could, but this second time that I went they said that it would be easier  to rent my weeks if I upgrade my membership, and I did but now I realize that it is the same thing nothing gets better  and I  don`t want it anymore.

Nadler

I bought a membership at Pueblo bonito the seller told me that they would rent my old timeshare and with that money I can´t paid the rest of my membership of course nothing of that happened and I have to pay the full membership. What I can do ?

Angie

Pueblo  bonito deceived  us into buying something under false promises, we spend more than $5,000 Us dollars in something that we don`t wanted  and now we are stuck in this contract. Please contact us to get a resolution on our case.

Ana

I`m looking  for my full reimburse of money ,I was taken advantage by pueblo bonito , we sent all documents required to Profeco  to cancel our contract but they couldn’t do anything for us . I would like to have a consultation regarding my situation.

Kathleen

I´m very concern  because I  thought that I could pay in full my membership with  my other timeshare that pueblo bonito promised me to  sell, I have other expenses and I can´t give afford paying a expensive membership  as Pueblo Bonito, they are not honoring what they told me. I have  called the resort to cancel my membership but they  don´t  answer my calls.

Arthur

I´m in my 5 days cancellation period and I would like to cancel my contract with pueblo bonito. I read some of your articles and I am interested, I would like to take some  advice from you  by you because you are experts and you could help me to improve the  cancellation process  and get my full reimburse.

Arthur

I´m in my 5 days cancellation period and I would like to cancel my contract with pueblo bonito. I read some of your articles and I am interested, I would like to take some  advice from you  by you because you are experts and you could help me to improve the  cancellation process  and get my full reimburse.

Linda

I don´t recommend pueblo bonito they lied to me and took my Money in a dishonest way, they sold me a membership as a investment, I told them that I already had a timeshare and that I did not wanted another one they told me that I could use both and I could rent my weeks at pueblo bonito because is a new system that could generate a profit. I been waiting for 3 years for the profit they promised me and until now I haven´t received a penny.

Sandra

I want to cancel my contract  with  pueblo bonito, I couldn`t   rent my weeks and each year that passes  I`m spending more money in something that it is not a good investment for me, I would appreciate if you could contact me to discuss my  case, thanks.

Mark

I would like to cancel my contract, I was victim of a timeshare scam  and I want to get rid of this timeshare contract. I never felt this way, so frustrated and disappointed for the purchase that I did.

Angel

I went to pueblo bonito to cancel my membership because I realize that it is not profitable as the seller told me when I purchased my membership, last time that I visited   the resort the seller told me that what I should upgrade my membership to  take full advantage of the resort and it will be easier to  rent my weeks, I told the seller that I will think about it. Should I upgrade my timeshare?

Bonnie

hi, I purchased a time share in Pueblo Bonito, Cabo San Lucus, on Tuesday. We were told that Pueblo Bonito would rent our timeshare and resell our previous one. I would like to consult with anybody in your company to clear some questions and possible cancellation if we were mislead.

Thank you.

William

1 month ago my wife and I went to Vallarta to spend a good time for vacation; everything was nice until we were invited to a timeshare presentation at pueblo Bonito. We didn’t want to be impolite, so we said yes to the seller. First bad thing: the seller told us that the presentation was going to  take us 1 hour, that was a lie, the presentation took  us 5 hours!! My wife and I were so disgusted, then they didn´t let us go, we saw several  sellers  trying  to convinced us to buy a membership, finally we meet a  friendly seller  that we thought was a nice person and we signed  the contract, they promised us  that we would receive earnings for or what we bought and  that was another lie!! All the presentation was a totally farce. TOURIST IF YOU GO TO VALLARTA, DON´T GO TO PUEBLO BONITO, THEY ARE CRIMINALS, THEY ONLY WANT YOU MONEY, AVOID BEEN SCAMMED!!

Peter

Actualmente vivo en Santa clara California, pero fui de vacaciones a Cancun, a mí siempre me ha gustado mucho México, pero esta última vez que fui regrese muy desanimado. Fui invitado a una presentación de tiempo compartido en pueblo bonito, yo no tenía muchas ganas de ir pero mi esposa insistió y decidimos ir, la presentación estuvo muy larga y nos hicieron desperdiciar toda nuestra mañana ahí, pero lo peor no fue eso, fuimos convencidos de comprar una membresia la cual no queríamos, pero nos presionaron tanto y nos hablaron maravillas de ella que terminamos comprándola. Ahora visitando sitios como este me doy cuenta que no fuimos los únicos que nos sentimos en esas condiciones y también estamos buscando la cancelación de nuestro contrato, si alguien puede ayudarnos por favor infórmenos, compramos $ 25000 y fue hace 2 semanas.

Anna

My sister and  I were victims of  Pueblo Bonito timeshare scam in los Cabos in April 2009. We were told many lies and cannot afford to keep paying maintenances fees. Could you help us to cancel it?

Richard

I was scammed by pueblo bonito, they told me that they will rent my weeks but 1 year later they didn´t, so I went back to ask what was going on, but they convinced me that it would be easier to rent my weeks if I upgraded my membership, so I did, I paid extra money and until now I didn´t get to rent my weeks, I been scammed again.

Richard

I was scammed by pueblo bonito, they told me that they will rent my weeks but 1 year later they didn´t, so I went back to ask what was going on, but they convinced me that it would be easier to rent my weeks if I upgraded my membership, so I did, I paid extra money and until now I didn´t get to rent my weeks, I been scammed again.

Maggie Moreno

 Porfavor no compren esto, es una completa estafa, lo que te prometen no es verdad, la persona que te lo vende, al principio se ve muy mono, pero en cuanto tienes dudas te mandan por un tubo. No les importa que canceles, pues ellos se quedan con tu anticipo. Ojala y alguien les ponga un alto a esta cadena, pues esto causa unicamente opiniones negativas para nuestro país.

Jessy

My parents  went to Mexico for vacations, and they came back home very worried because they bought a timeshare at pueblo bonito. They thought that it was a good purchase because they were having economic problems and the seller told them that a timeshare is a good investment and they can make easy money renting their weeks, now  they asked me for help because they found several negative comentarios on internet and they are afraid that the comentarios were true.

Julian

We purchased a membership at pueblo bonito but we were mislead  to believe something different, my husband and I  decided not to pay the next maintenance, because we don’t want this  membership anymore. Is there a way that the resort can affect us if we stop paying the maintenances fees?

Dennis

We have been waiting for our money since we bought our membership at pueblo bonito 5 years ago, they promised us  $1700 per week and we bought 5 weeks, we paid  a fee for a  rental company and we have been paying our maintenance fees  on time. We have called  the resort  to ask about our $8500 per year and  the only thing that they said it´s that they are not responsible for the rent of our  weeks, that we have to contact our rental company. They are washing their hands and so far we are the ones getting scam.

Jhon

We were scammed by pueblo bonito and the manager told us that they will reimburse our money, that was 4 months ago and we have not received nothing yet, what should we  do now?

Pamela

I went to a Pueblo Bonito timeshare presentation , I told to the salesman that I already have a membership at  Velas Vallarta and I have almost a year trying to sell it, the salesman told me that he knew a good company that can help me to sell my current timeshare.

I signed 2 contracts, one for pueblo bonito membership and the other one for the selling of my current timeshare. I have been calling to Pueblo Bonito and they don´t have news about the selling of my first timeshare property since I bought Pueblo Bonito´s membership 7 months ago.

Jerry

We purchased a timeshare in Pueblo Bonito, when we got back and  read the contract we found that all “the good deals” that we did, about renting our weeks and selling our timeshare, they weren´t  in the contract.

At that time my wife  wasn´t  feeling sure about buying a timeshare , now we feel  very sad and disappointed, we can´t  believe the way in which these people act , making bad to the others, all just to get money from the people.

Kris

Pueblo bonito sold us a timeshare on agreement that they would purchase my existing timeshare. They made guarantees that our timeshare would be purchased within 90 days from day we signed.  It has been 4 months since we signed and we haven´t received nothing yet.

Kelly

My husband and I purchased a timeshare. We were told that we would receive 2 bonus weeks every other year at Pueblo Bonito , We were also guaranteed to be a part of their rental program and could rent out our timeshare every other year rather than use it and we would certainly make a profit.

Now we are being told by Pueblo Bonito Premier that no such bonus weeks exist for those prices. We only purchased the timeshare for the promised bonus weeks and rental program.

Sharon

My husband and I signed  a timeshare contract on May 20. Same experience as  the rest  of you. We were so foolish no one needs to tell us that. But I will not stop until I receive the full reimbursement of my earnest money deposit.

Gerry

We purchased a fractional home at Monte Cristo Estates in Cabo San Lucas, MX. When we used it for the first time, within weeks of its completion, we discovered that they had significantly changed the layout of the resort putting our home next to business office. We asked for our money back in accordance with the terms of the contract and have gotten no results. They have violated the the contract and should return our money. They claim they have not breach the contract and denied any request made. Ernesto Coppel and their family are making themselves rich by stealing money from honest, hard working Americans. 

Janice

I have a Pueblo Bonito sunset timeshare, for the past 2 years and I need to cancel it, I got a presidential suite, the sales person told me I could get the same capacity of people if I was going somewhere else, She was hard on the RCI and the extra time that I could get, now the resorts available on the initial book of RCI are getting smaller every year and principal cities in other countries are not available and is not where to go.

Edith

We were told this timeshare would be a tax write off, that we would have one permanent week and additional weeks for free (wrong you can rent and paym, just like at a hotel), taht we could rent our weeks, etcetc.  They even changes the lcoation of where we were supposed to stay on our paperwork.

Laurie

HELLO

WE ARE OWNERS ARE PUEBLO BONITO SUNSET BEACH - CABO WE NEED HELP!

WE CANNOT MAKE A RESERVATION AS THEY ARE ALWAYS BOOKED.  WE HAVE 2 WEEKS A YEAR, BUT THEY ARE ALWAYS BOOKED SO WE CAN'T USE IT.