Sandra

All of the sales staff are crooks. They change their names every where they go! If you run into anyone by the name of Johnny or Mario Montalbo, yes the live in Texas and are gonna scam you out of thousands of dollars. They come back and forth to San Antonio where their families live in nice houses and drive new expensive cars!! Buyer beware!!! You are keeping them in designer clothes and expensive cars!!

Daniel

I was scammed by Grand Miramar Of course we want out of this deal, we would love our money back, and we do not want this to hurt our credit worthiness. We work hard to pay our bills & live honest lives; we do not deserve to be victimized this way. We do not know what to do.

Pam

My husband and I were scammed by Grand Miramar as well on our visit in November 2010.  We too, are out $10,000.  Thought it was just us.  Unfortunately it isn't. Sadly I must say I am a "bit" comforted to know that we are not the only ones who have been ripped off.  We did try to file a dispute with our credit card company.  They said they contacted Grand Miramar and were told we had entered into a legitimate contract. Don't even know who we could contact in Puerto Vallarta about this problem.  Afraid to trust anyone in that city.

Greg

I have been scammed in a slightly different way than the others that I read about on your website. We did not buy timeshares, but, got taken by the promise of selling our current timeshares, or for some of the others in my group, by the promise of renting weeks for them. My situation started by a person at the Grand Miramar in PV...named John Monte. We are out a substantial amount of money by credit card, as well as, wiring money to companies called Property Marketing Group and International Closing Company.

Frank

 I  need help geting my money back from the Grand Miramar. I have all paperwork of contract. Requested cancellation 4 days after established. Filed with Profeco on that day. Delivered cancellation to Grand Miramar. They refuse to accept letter, Refuse to give the money back. Date of Contract Oct.4th  Cancellation Oct 8. Tried to dispute charges....Citi card does not recognize Mexican law, no cancellation clause in contract.

Kelsey Schwarts

I purchased at Grand Miramar about 1 year ago, baught 47,500.00 for a one bedroom master suite and signed up with High End Rentals so they would sell my existing membership at Pueblo Bonito in Cabo for 23,000.00. I was attended by a gentleman that goes by the name of Rome, he was very serviceful and polite but promised my timeshare would sell from 90 up to 300 days but never happened. I contacted the Grand Miramar and was told that High End Rentals was an outside company and was out of buisness, got a little sceptical right there. Then they reffered me to a company by the name of My Vacation Broker in Texas they told me that they had a buyer looking to by my Pueblo Bonito, I sent them copies of my paperwork, they wanted me to pay some taxes so they could release my property and I refused. Well enough after 3 weeks of negotiation with this company they sent me an copy of the wire transfer redy to be sent to my account, I sent them the original documents of my property and got 20,700.00 US for my timeshare (10% less for My Vacation Brokes commision) It was the best thing that they could have ever done. A lot of people have been left hanging, but they really pulled through for me. And I will gladly come back and thank Rome and Mike the best broker of My Vacation Broker. Thank you.

Andres

compre en grand miramar y les vendi una membresia de hotel mayan palace, pague $50,000 dolares, no he recibido nada de mi dinero, ya les mande varias mails  y no me devuelven mis llamadas que tengo que hacer.

Hilary

scammed at the miramar just today. should be able to cancel this contract in full? Amix suggessed disputing charge and having the item suspended. What doyou suggest?

Steven

Was scammed in Puerta Vallarta by Grand Miramar. We are out over $40,000 plus interest plus maintenance fees. And they never performed to the terms of their written contract. They promised to buy 3 of our timeshares within a 300 day period; never happened. Holiday Vacation Management is still contacting me...they say they have a buyer and the money, but need money from me to pay Mexico VAT taxes. I won't send them a dime!

Jay

We just Miramar and already seeing we have been scammed what can we do?

Randall

We got scammed by Grand Miramar in Puerta Vallarta, their staff/sales promised to purchase our existing timeshares if we bought a week at GM. It's been over a year, never happenened. We are out over $38,000 plus maintenance fees and interest from B of A credit card, which they made us sign up for.

Mark

I was scammed by GrandMiramar. About 35,000.00 and was promised that High End Rentals would sell our Mayan Palace Time Share and Rent Grand Miramar 1800.00 for 3 weeks a year. High End Rentals went out of business. Went back to Grand Miramar  to confront manager about scam and he said yes high end rentals is out of business and we are referring our clients to My Vacation Broker. I met a person at Flamingos in Nuevo who just purchased at Grand Miramar  and signed a contract with High End Rentals Letter head. He was told they are a ligitamate company. I confronted the manager about it and he was speechless. He new I had goods on him... There is enough people all over the world who have been scammed by these people. Something has to be done.

Sharon

I found your site by surfing the internet and to my dismay discovered that the time share i purchased on June 2Oth is listed on your list of scammers. I paid 5,000 and my payments have not begun as yet I don't know what to do - seeking your good advice and information thank you

Andrew

Those guys are just some fraud guys sucking my money!!!

Dale

we have purchased both the belaire and grand miramar, and now know that both are scams. I am being contacted by Dream vacations, saying they have buyers to purchase my contract with Belaire. Has anyone else been approached? thank you

Eduardo

compre un tiempo compartido y como no puedo seguir pagando les dije que queria cancelar me han hecho todo el proceso dificil asi que deje de efectuar mis pagos, estoy harto de amenzas que me hacen por telefono y he ido a las oficinas pero no me resuleven nada que puedo hacer para volver a tener una vida tranquila sin tener que darle a estos sin verguenzas un centavo mas.

Laura

I bought at Grand Miramar in Oct 2010 mainly on their agreement to take my two weeks with Play del Sol, now called bel Air Vacation Club. That did not happen and I stiil have those two weeks and their maintenance fees.

Laura

I bought at Grand Miramar in Oct 2010 mainly on their agreement to take my two weeks with Play del Sol, now called bel Air Vacation Club. That did not happen and I stiil have those two weeks and their maintenance fees.

Mark T. Wilgus

On August 12, 2010 we visited Grand Miramar Resort and Spa, owned by Disyga, S. A. DE C.V. We toured the property and over the course of about 5 hours we were offered a preconstruction membership for a one-bedroom master suite. The membership is for 4 weeks usage per year at the resort.

During the course of our negotiations, the sales manager offered us financing through Bank of America Visa with an introductory rate of 2.99% for the first 7 monthly statements. This was the first of many very attractive features of the purchase but the most important was the “guaranteed buyout” of our timeshare at Hacienda Del Mar in Cabo San Lucas, MX for the written price of $24810. The sales person – an American named Jerry Forney made mention a few times that Bank of America’s presence proves legitimacy in the sale and that most of his customers take advantage of the low cost funding. I must admit that I was fooled with this key confidence builder – that Bank of America was offering financing.

Our assumption was that if the buyout did not occur within a few months, we could unwind the down payments we made through Bank of America for $24945.40..

So, at the time, we were made comfortable that if we had free and clear title, we could expect our buyout check in the mail within 30-60 days. I emailed the documents to Grand Miramar’s real estate broker – Highend-Rentals within 4 days of returning from our trip. I was reassured by phone calls and emails that all our paperwork had been submitted in perfect order and we could expect the $24810 as promised.

As the months went by, we did not receive our buyout and had heard nothing. We began to feel very uncomfortable and I wrote a demand letter requiring our buyout. After that I continued to receive phone calls and emails from Grand Miramar, that all was still OK. They again promised that we would be sure to receive our buyout any day soon.

On December 15, I received an email from a broker in Texas – Royal Sun Resort Resale that a corporate buyer was ready to go to escrow and that there were some fees that they were willing to pay. Those fees would be added to my sale price in order that we would net out our contracted amount. Only catch was that Royal Sun wanted me to pay the escrow fee upfront. Right then, we began to lose complete confidence and referred the matter to our attorney. His advice was never send any money in advance and research and demand to know the identity of the buyer. At that time, with an online search, I read complaints from Americans and Canadians that had claimed they were scammed by Disyga, S. A. DE C.V. and Grand Miramar just as I am reporting to you above.  It is at that time, we realized we too were scammed.Bank of America knew or should have known that Grand Miramar Resort and Spa and Disyga, S. A. DE C.V were fraudulently inducing customers to buy these timeshares and using their credit cards to fund down payments or paid in-full purchases of those properties.Grand Miramar Resort and Spa and Disyga, S. A. DE C.V have defaulted on our agreement.

Randy

Hi I have a question...Is Grand Miramar legit? Does the Mexican Government really need tax money when selling a timeshare?

David

We were scammed by Grand Miramar in Puerto Vallarta. They had promised through Luxury Vallarta to rent my one BR unit. L uxury Vallarta quickly went out of business and Miramar did not secure the contract with High End Rentals who took over for Luxury Vallarta. No rental ever occurred. No phone calls were even returned. Maintenance fees were to be paid by the rental income. Now Miramar wants us to pay the maintenance fees when they never delivered on the rental income.

Paul

purchased timeshare at Grand Miramar Club Spa and High-end Rental in Puerto Vallarta, Mexico for $48000 with 1. Guaranteed liquidation of timeshares: Mayan Palace for $35000 USD and Solmar for $30000 2. Guaranteed rental in 2Bed unit for $1,800 per week; all 4-weeks from 2011-2015 3. Buy back guarantee after 5-years at 60% of the then current value or purchase price ($135,000 USD) whichever is greater.

Howard

MWe toured the Miramar this morning. We were promised $400 usd upon completion of the tour. We declined their offers to join their club.

The final manager we talked to Mike, (a short fat Texan) said during the presentationd we lied (not true)and he would not honnor our gift. It was all I could do not to pummel his fat ass into the ground. One of the Mexican employees pleaded with me to leave. Saying "you know this IS Mexico". Enough said. The breakfast was good and I was able to use their bathroom before leaving.

 I feel bad for the Mexican staff. The "Manager" is a douche.

Howard

We toured the Miramar this morning. We were promised $400 usd upon completion of the tour. We declined their offers to join their club.

The final manager we talked to Mike, (a short fat Texan) said during the presentationd we lied (not true)and he would not honnor our gift. It was all I could do not to pummel his fat ass into the ground. One of the Mexican employees pleaded with me to leave. Saying "you know this IS Mexico". Enough said. The breakfast was good and I was able to use their bathroom before leaving.

 I feel bad for the Mexican staff. The "Manager" is a douche.

Roger

I was contacted by Royal Resorts Timeshare as to resale of time shares that the Grand Miramar told me would be sold as part of my purchase price. I have given them and Millenium Escrow $38,000.00 for escrow, sales tax, & 50% of closing cost. They had the correct price that Grand Miramar quoted me so I think that Grand Miramar, Royal Resorts Timeshare Resales, and Millenium Escrow are all working together to scam additional money after scamming the money that I paid for Grand Miramar.

Alexander

We just got back from our vacation and found all these complaints for the Grand Miramar they sold us a time share and we want out, we purchased last week, and we were offered all the things that other people were offered, gave our existing timeshare and $5000 as a deposit. Please let me know if there is a way to cancel.

Cesar

we were scammed by miramar; sent all our paperwork back upon arrival home; contacted profeco but every meeting they have set up, miramar does not attend. This has been going on too long. They claim they never got our paperwork

Juan Pablo

Tengo 5 meses intentanto recuperar mi dinero que inverti en un contrato de tiempo compartido con GM cuando lo compre me idjeorn cosas completamente diferentes a las que me dijeron cuando hable por telefono. estoy muy decepcionado y desde hace mas de 5 meses tengo intentando recuperar mi dinero.  he enviado correos electronicos y llamada por telefono y  me siguen negando el reembolso de mi dinero.

Dot

With all the complaining we have been doing I must say that it is the cleanest place we have ever been.  They clean the pools everyday along with everything else.  The people are very kind and helpful.  Although the construction is going on all day till evening, at least that is a good sign....they are very busy.  This is the off season so there aren't many people here but we are taken care of.

Dot

We purchased 4 weeks vacation at GM and were contracted through Luxury Vallarta Rentals that we would receive $1400 US dollars for each week we didn't use.  It seems as though everyone else was told the same thing but with different amounts. We learned tha LVR went out of business and that GM was trying to find another rental company to honor the contracts.  We have not received even $1 for the 3 weeks of rentals that were promised to the tune of $4200 US dollars total for the 3 weeks.  We are currently staying for our one week and have talked to customer relations who told us that they were working on getting another rental co. to honor our original contract.  We are not optimistic about any positive results.  We feel scammed just like everyone else.  On a bright note about GM, the food is good and once you are here they try to accommodate you.  But the construction noise is a bit much at this time.  It is disheartening to here all the complaints.

Daniel

no puedo seguir solventando los gastos que me genera un tiempo compartido que compré con Grand Miramar la situacion es cada vez más dificil, el dolar sigue subiendo y cuando intente reservar nunca pude. No le veo caso seguir gastando mi dinero en algo que no utilizado y no creo utilizar, he leido varios comentarios y se que la cancelacionde un contrato es muy dificil de obtener, me gustaría recibir algun consejo.

Mary

We were approached by some people offering free gifts to go to a 90-minute timeshare presentation. We were told that we would be making one of the best investments. In actuality we were taken advantage. We were led to believe by high-pressure sales tactics, that this purchase was a once-in-a-lifetime opportunity, and that rates would go up if we did not purchase today. We crumbled under high-pressure sales tactics of the timeshare presentation, and are now paying for it both monetarily and emotionally.

Edward

We bought at Grand Miramar back in December 2010. We were promised thru High End Rentals, that they would sell our other Timeshares and also rent out our time at Grand miramar. I have contacted High End Rentals and have gotten absolutely  no where! I tried to dispute the charges with the credit card company but it has been too long.

Kenny

We were scammed in March 2011 by the Grand Miramar-Puerta Vallarta. We paid $7,000 as a down payment.Salesman was very dishonest in what was said relainting to rentals. I recently placed our credit card charges in dispute and I have contacted profeco.

Yunui

I purchased a timeshare  in Mexico and was scammed by Grand Miramar, High End Rentals, Market Value Properties and Diamond International Escrow. I was promised to get money from the rentals of half of my timeshare that would offset the price I have to pay. I want to stop paying and not have that affect my credit rating.

Jade

 I Bought into Grand Miramar last year and was promised they would sell 3 weeks back and give me money and also sell my old timeshare contract. I have been tried to contact them but nobody answer my emails or phone calls. I´m desperate and I need help!!!

John

We were victim of fraud by Miramar they promised us to rent our units and nothing happened. Our Credit card that Miramar setup B of A, has refused our dispute. We are due to pay them $20,00 May 3rd. can somebody help us?!!!

Harley

Were told we would pay interest only on a $20,000 2 bdrm "foreclosed" which we showed at the Miramar, unit until our timeshare was sold. Filled out an application to BofA (we thought for credit check) and they put thru the $20,000 plus other fees, called the bank and they said they have no foreclosure, and that we bought a timeshare, Miramar says no you didn't buy a timeshare you have a rental agreement.

Brian

I was scammed big time by Grand Miramar in Porto Vallarta. I owe them no money and they owe me everything guaranteed purchase of my Krystal Timeshare one bedroom for 25 plus thousand and rental of my two bedroom Grand Miramar.

Ron

Purchased a timeshare  at Grand Miramar, Puerto Vallarta. Paid thousands of dollars and was guaranteed resale of 3 existing timeshares we owned. Also guaranteed rental of our Grand Miramar 3 weeks for $1800 each for 7 years.  We were mislead during the presentation. We would like to get out of the contract.

Joe24

We bought at Grand Miramar they were to sell our 2 other time shares for $25,000. and $16,000. with in 3 months it has been 6 months with no sale and I can not afford to make any more payments, they will not listen to reason. I would like to just get out of this contract and forget I ever heard of them.

Steven

We purchased a timeshare at the Grand Miramar in Puerto Vallarta in August. We were promised out timeshare in Cancun would be purchased for $25,000 and we would receive the funds within 60-90 days among othr things such as $700/week for weeks not used. We have not heard anything form the company who apparently is going to purchase our timeshare in Cancun. Now the Grand Miramar is insisting we pay our balance. We initially deposited 20,000.

Yves

We purchased a timeshare at Grand Miramar  and their promises - resale of our two other timeshares and rental of our 3 weeks at  Grand Miramar have not been fulfilled. We were also scammed by the rental company they used - Luxury Vallarta Rentals. This fraud has cost us thousands of dollars.

Gio

Timeshare companies are now selling a buy back product that is a scam Lloyds Share, a US company is offering this bogus buyback. It is not LLoyds the insurance company, the timeshare client still responsible for all costs and they charge 7% of each sale. It is just a buy-back scam. Grand Miramar is one of the companies offering this product.

Shawna

Grand Miramar - Will not honor contracts for rentals or annual maintenance and now will not even confirm a reservation for use.

mario montalbo

what a funking scam you are you fuck face asshole you should come down to miramar so that i could clean the floor with your face iam here every day from 8-2 see whos the scam dirt bag

Sassy09

I was scammed  by Grand Miramar in Puerto Vallarta. I owe them no money ,even fell for the 15% off if paid within 45 days and they owe me everything"guaranteed" purchase of my Royal Holiday Timeshare one bedroom for 20 plus thousand and rental of my two bedroom Grand Miramar.

Charlie

We signed up for a presentation of Miramar and were told it would be an hour and a half presentation. When we got there, we were asked to sign a form saying we would give them 5 hours of our time. When we politely protested we were treated very rudely and almost felt as if we were being strongarmed into signing this form. After the protest, we were waiting for someone else to come to our table and the couple next to our table came over to talk to us having obviously heard our protest.