Royal Elite Sandos Resorts Timeshare Scam
Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos

- Legal Name:
- Sandos International S.A. de C.V
- Hotel sales locations
- Playa del Carmen, Caracol
- Hotel collections
- Monterrey Financial
- Rental Companies:
- Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot, Sierra Rentals and Resale’s
- Hotel Representatives:
- Alvin Hawkins, Joshua Michelson, Raul Martinez, Richard Quinones, Neil Cooper
Common Complaints:
- Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees.
- Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite.
- Salesperson offers extra weeks to clients for rental purposes. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership.
- Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket.

Read what other timeshare scam victims say:
I have been unable to get anyone to call me back, never received documents in mail, never was informed this company was taken over by another and still do not know who to contact about the lies I was told by Neil cooper and have been unable to use my timeshare. I have been completely robbed and scammed and have been unable to get answers for over a year.
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