Home » Resort Black list » Royal Holiday Timeshare Complaints

Royal Holiday Timeshare Complaints

Royal Holiday Timeshare

Royal Holiday Timeshare Complaints
  Legal Name:
Royal Experience SA de CV.
  Resort sales locations
Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
  Resort collections
Concord Servicing Corporation, Phoenix & Scottsdale, AZ
  Rental Companies:
International Leisure Group, Royal Holiday International Marketing.
Hotel Representatives:
Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo

Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of  members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented.

One of the most common scams at the moment of purchase is that Royal Holiday’s sales person will make you any verbal promise to get you to sign their contract, however the contract clearly states that any verbal promise made by the sales associated are invalid unless those promises are establish within the contract.

Royal Holiday promise one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived,  The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you weren’t happy to begin with.

Booking with Royal Holiday is another issue, at the sales’ pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them.

Most Royal Holiday’s Sales are done outdoors or other locations that aren’t Royal Holiday’s Sales office, as a “courtesy” from them, they will let you purchase and sign their contract at the spot, “hey! You wouldn’t miss the opportunity of a lifetime, right?” So by this the sales associated will briefly explain you the contract as their convenient, probably letting out important information to you. Some sales associated opt for sending all the documents to your home, mean while you enjoy of your holidays or vacations, by the time you get home and read careful the contract you realize your purchase is not what you though It was and even worse realize your recession period is over.

Royal Holiday sales associate tells you are doing a great investment in real estate, another huge lie, timeshare is not nor an investment or real estate, you are leasing a hotel room for a period of time once a year, and therefore you do not own the hotel. It is not an investment because there is not market for resale or renting out your unit therefore no profit.

Royal Holiday Phone Number
(55)5627-8800

Leave your comment below and share this post on Twitter and Facebook if you like.

Write your complaint
Read what other timeshare scam victims say:
270 Complaints
  • MariaSeptember 21, 2014, 7:37 pm

    Tengan mucho cuidado, no se dejen engañar.. esas platicas donde supuestamente te regalan cosas, solo es un gancho para que caigan, siempre duran horas y no te dejan en paz hasta que aceptas

  • LuizSeptember 14, 2014, 1:49 pm

    I did not have a buyer and took the money with no reply, and I can't reach them by phone. I need our money back! They need to be in jail!

  • FabianSeptember 14, 2014, 1:44 pm

    no se arriesguen y digan NO a los tiempos compartidos!! son una horrible experiencia!!!! :(

  • SERGIO DIAZSeptember 11, 2014, 10:37 am

    •Falsas Promesas en Descuentos para Boletos de Avion, cruceros en los certificados que promociona 7 dias y pagas 5 pues ami no me aplico........ Royal los de en 2x1 de vuelo ya caducos y la pagina de la misma la rechaza???????? estoy actualmente haciendo mi primer viaje
    y la informacion no es buena y las respuesta hasta 48 hrs.... despues ????????????????

  • AnaSeptember 7, 2014, 8:33 pm

    son un fraude, nunca tiene disponibilidad, no cumplen jamas lo que prometen y nos roban el dinero descaradamente.

  • TeresaSeptember 7, 2014, 9:04 am

    QUE TREMENDO ENTERARSE DE ESTO,PERO GRACIA POR COMPARTIR ,ME SALVE DE ELLOS HOY TENÍA UNA DICHOSA COMIDA, POR CIERTO SE MOLESTO LA SEÑORITA CUANDO CÁNSELE. BA.

  • Pablo LariosAugust 27, 2014, 7:16 pm


    FRAUDE FRAUDE FRAUDE FRAUDE FRAUDE, los "hoteles estan del asco, te cobran all inclusive por persona por noche 60usd y además pagas mantenimiento en dólares por. 760 usd al año y es obligatorio de pagar por 30 años quisiera tener un enemigo para recomendarle esta basura

  • ERENDIRA ALEJANDRE August 27, 2014, 1:06 pm

    ES PÉSIMO SERVICIO, ES UN FRAUDE DICEN QUE TE HARÁN LA RESERVACIÓN Y DESPUÉS SUSPENDEN EL SERVICIO Y NO REEMBOLSAN EL EFECTIVO.

  • EmmaAugust 26, 2014, 1:10 pm

    Bunch of lies told to us! Worst money mistake we have ever made!

  • SaulAugust 25, 2014, 1:01 am

    Do not even waste your time and sit through a timeshare presentations

Share your timeshare experience Your E-mail and phone number will not be displayed
captchaChange Code
Recomended for you
Should Mexican Timeshare Solutions help you today?

Our work is based on a Contingency Basis: NO RESULTS, NO PAY.

Contact us now: 888 275 3595