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Royal Holiday Timeshare Complaints

Royal Holiday Timeshare

Royal Holiday Timeshare Complaints
  Legal Name:
Royal Experience SA de CV.
  Resort sales locations
Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
  Resort collections
Concord Servicing Corporation, Phoenix & Scottsdale, AZ
  Rental Companies:
International Leisure Group, Royal Holiday International Marketing.
Hotel Representatives:
Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo

Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of  members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented.

One of the most common scams at the moment of purchase is that Royal Holiday’s sales person will make you any verbal promise to get you to sign their contract, however the contract clearly states that any verbal promise made by the sales associated are invalid unless those promises are establish within the contract.

Royal Holiday promise one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived,  The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you weren’t happy to begin with.

Booking with Royal Holiday is another issue, at the sales’ pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them.

Most Royal Holiday’s Sales are done outdoors or other locations that aren’t Royal Holiday’s Sales office, as a “courtesy” from them, they will let you purchase and sign their contract at the spot, “hey! You wouldn’t miss the opportunity of a lifetime, right?” So by this the sales associated will briefly explain you the contract as their convenient, probably letting out important information to you. Some sales associated opt for sending all the documents to your home, mean while you enjoy of your holidays or vacations, by the time you get home and read careful the contract you realize your purchase is not what you though It was and even worse realize your recession period is over.

Royal Holiday sales associate tells you are doing a great investment in real estate, another huge lie, timeshare is not nor an investment or real estate, you are leasing a hotel room for a period of time once a year, and therefore you do not own the hotel. It is not an investment because there is not market for resale or renting out your unit therefore no profit.

Royal Holiday Phone Number
(55)5627-8800

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Read what other timeshare scam victims say:
277 Complaints
  • HenryOctober 15, 2014, 9:03 pm

    Often I’m just too busy to be bothered, but sometimes I’ll hear their speech as most will offer something in exchange for just listening to them.

  • MirelleOctober 9, 2014, 7:17 pm

     Read the contract and have it reviewed by an attorney.

  • EVELYN MARXZOctober 9, 2014, 12:40 pm

    ya que no me aceptaron la carta para cancelar dentro de los primeros 5 dias fui a la profeco y ellos metieron demanda espero ganar ya que la cancelacion la solicite en el tiempo pactado

  • claudia ivethOctober 6, 2014, 11:07 am

    FRAUDE FRAUDE Y MIL VECES FRAUDE, me arrepiento una y mil veces de haber formado con estos rateros, pésimo servicio, nunca tienen disponibildad y además es caro para lo que te dan.

  • EjrcOctober 6, 2014, 10:12 am

    Como canceló ? Alguien me ayude

  • CelineSeptember 30, 2014, 6:38 pm

    How do these people sleep at night when they know they are ripping elderly people off

  • MariaSeptember 21, 2014, 7:37 pm

    Tengan mucho cuidado, no se dejen engañar.. esas platicas donde supuestamente te regalan cosas, solo es un gancho para que caigan, siempre duran horas y no te dejan en paz hasta que aceptas

  • LuizSeptember 14, 2014, 1:49 pm

    I did not have a buyer and took the money with no reply, and I can't reach them by phone. I need our money back! They need to be in jail!

  • FabianSeptember 14, 2014, 1:44 pm

    no se arriesguen y digan NO a los tiempos compartidos!! son una horrible experiencia!!!! :(

  • SERGIO DIAZSeptember 11, 2014, 10:37 am

    •Falsas Promesas en Descuentos para Boletos de Avion, cruceros en los certificados que promociona 7 dias y pagas 5 pues ami no me aplico........ Royal los de en 2x1 de vuelo ya caducos y la pagina de la misma la rechaza???????? estoy actualmente haciendo mi primer viaje
    y la informacion no es buena y las respuesta hasta 48 hrs.... despues ????????????????

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