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El cid Resort Timeshare Complaints

El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozumel, El Cid Marina Cancun.

El cid Resort Timeshare Complaints
  Legal Name:
El Cid Vacation Club S.A. de C.V.
  Resort sales locations
Mazatlan, Cancun, Cozumel.
  Resort collections
Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
  Rental Companies:
Phoenix Vacation Property Management, Platinum Exchange Services Corp.
Hotel Representatives:
Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas

Common Complaints:

  • Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc.
  • Salespeople claim that the points have more value than they actually do for exchange purposes.
  •  Clients are sent the full contract on a CD to their home address. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law.
  • Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This never happens.

El Cid Resorts Mazatlán
Toll Free
01 800 716 98 00

Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
Toll Free
01 800 003 62 92
011 52 (998) 872 8999

El Cid la Ceiba Hotel de Playa
Toll Free
01 800 670 32 77
011-52 (987) 872 08 44

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Read what other timeshare scam victims say:
228 Complaints
  • PatrickOctober 15, 2014, 9:04 pm

    After $900 and nine months later, I have never heard from them again, please, help me

  • RafaelOctober 9, 2014, 7:17 pm

     If the presentation is too high pressure, leave. They are the biggest liars i've ever met!!!!!

  • DrewSeptember 30, 2014, 6:39 pm

    You just have got to be completely mindless to become involved with any type of timeshare scheme these days.

  • EvelynSeptember 21, 2014, 7:37 pm

    Somos otros de los muchos afectados por esta compañía que nos vendió un programa vacacional y nunca dieron la cara

  • PedroSeptember 7, 2014, 8:33 pm

    Desde un inicio se manejan con mentiras, te obligan a escuchar las promociones y te amenazan con hacerte cobros extras por no concluir la sesión

  • NathanAugust 26, 2014, 1:10 pm

    Just like all of the other complaints the tactics are the same and we were pressured as well.

  • JoeAugust 25, 2014, 1:02 am

    We have been screwed so many times trying to get our timeshare sold. I would like to get in touch with you to see if you can help.

  • LindaAugust 16, 2014, 9:16 am

    I am currently unemployed and am unable to continue to pay. what should I do?

  • CrystalAugust 1, 2014, 12:41 pm

    I will not stop until I get my money back and I will post my experience in every page on line

  • Josefa Hernández ClementeJuly 31, 2014, 3:34 am

    Yo también me dejé convencer, lo tomé en abril de este año y mis derechos empiezan hasta Octubre , firmé el contrato y ahora no puedo pagarlo porque es en dólares, no se como hacer para cancelarlo sin dañarme económicamente.

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