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El cid Resort Timeshare Complaints

El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozumel, El Cid Marina Cancun.

El cid Resort Timeshare Complaints
  Legal Name:
El Cid Vacation Club S.A. de C.V.
  Resort sales locations
Mazatlan, Cancun, Cozumel.
  Resort collections
Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
  Rental Companies:
Phoenix Vacation Property Management, Platinum Exchange Services Corp.
Hotel Representatives:
Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas

Common Complaints:

  • Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc.
  • Salespeople claim that the points have more value than they actually do for exchange purposes.
  •  Clients are sent the full contract on a CD to their home address. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law.
  • Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This never happens.

El Cid Resorts Mazatlán
Toll Free
01 800 716 98 00

Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
Toll Free
01 800 003 62 92
011 52 (998) 872 8999

El Cid la Ceiba Hotel de Playa
Toll Free
01 800 670 32 77
011-52 (987) 872 08 44

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Read what other timeshare scam victims say:
203 Complaints
  • ErnestoApril 13, 2014, 8:36 pm

    yo no tengo de que quejarme de este resort, ha sido muy bueno y muy confortable, el unico problema es que no tengo el dinero suficiente para seguir pagando y me gustaria cancelar

  • AnaApril 10, 2014, 3:29 pm

    As soon as you hear the word timeshare in this resort, walk away. SCAM

  • KareliFebruary 25, 2014, 4:41 am

    tenia muchisimas ganas de adquirir un tiempo compartido de El Cid, asi que sin pensarlo lo hice y... que decepción! ahora deseo nuuuuunca haberlo hecho

  • ChristyFebruary 4, 2014, 12:20 am

    It is the biggest scam ever and it really should be illegal. They told me that i could pass it down to my children. That’s the best reason to get rid of them so the kids don’t have to deal with trying to get rid of these retarded things.

  • RichardJanuary 27, 2014, 6:49 am

    If you're old, have plenty of money and wish to trade around, that's great - but the hoopla about how much money you save as a family vaca over the years is a real stretch. Do Not Buy Into Their Logic... Once you are in, it is impossible to get out.

  • CarolinaJanuary 25, 2014, 12:22 pm

    Estuve a punto de irme de vacaciones a este hotel... como requisito me cobraban por adelantado las vacaciones y tenia que asistir a un desayuno de 90 min... cuando les dije pasenme el contrato a lo que me comprometo y a los que ustedes se comprometen por arte de magia se acabaron las reservaciones..... Confirmado ... me querian estafar ....

  • PeterJanuary 6, 2014, 3:42 pm

    Who wants to go on holiday to the same place every year?

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