Pueblo Bonito Timeshare Complaints
Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba

- Legal Name:
- Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
- Resort sales locations
- Cabo, Mazatlan.
- Resort collections
- Concord Servicing Corporation, Phoenix, AZ.
- Rental Companies:
- Suite Getaway, Elite Retreat
- Hotel Representatives:
- Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
Common Complaints:
- Salesperson has client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer. This is illegal in Mexico.
- Salesperson promises to sell their old timeshare to offset the cost of the new timeshare. In the end the client is referred to a resale company that does not sell the old timeshare and the client is stuck with two timeshares and the maintenance fees for both properties.
Cabo San Lucas
Estados Unidos, Canadá: 011 (52) (624) 142 9999
International: + (52) (624) 142 9999
México: (624) 142 9999
Estados Unidos, Canadá Fax: 011 (52) (624) 142 9957
International Fax: + (52) (624) 142 9957
México Fax: (624) 142-9957
Playa El Médano
Cabo San Lucas,
Estados Unidos, Canadá: 011 (52) (624) 142 9898
International: + (52) (624) 142 9898
México: (624) 142 9898
Estados Unidos,Canada Fax: 011 (52) (624) 143 5972
International Fax: + (52) (624) 143 5972
Mexico Fax: (624) 143 5972
Playa El Médano S/N
Cabo San Lucas,
Estados Unidos, Canada: 011 (52) (624) 142 9797
International: + (52) (624) 142 9797
Mexico: 01 (624) 142 9797
Estados Unidos, Canada Fax: 011 (52) (624) 143 1995
International Fax: + (52) (624) 143 1995
Mexico Fax: 01 (624) 143 1995
Cabo Pacífica
Cabo San Lucas,
Estados Unidos, Canada: 011 (52) (624) 142 9696
International: + (52) (624) 142 9696
México: (624) 142 9696
Estados Unidos, Canada Fax: 011 (52) (624) 142 9605
International Fax: + (52) (624) 142 9605
México Fax: (624) 142-9605
Cabo Pacífica
Predio Paraíso Escondido
Cabo San Lucas,
Estados Unidos,Canada: 011 (52) (624) 142 9999
International: + 01 (624) 142 9999
Mexico: 01 (624) 142 9999
Estados Unidos,Canada Fax: 011 (52) (624) 173 6101
Internacional Fax: + (52) (624) 173 6101
Mexico Fax: 01 (624) 173 6101
Zona Nuevo Mazatlán
Estados Unidos, Canada: 011 (52) (669) 989 0525
International: + (52) (669) 989 0525
Mexico: (669) 989 0525
Estados Unidos,Canada Fax: 011 (52) (669) 988 0718
International Fax: + (52) (669) 988 0718
Mexico Fax: (669) 988 0718
Pueblo Bonito Mazatlán
Estados Unidos,Canada: 011 (52) (669) 989 8900
International: + (52) (669) 989 8900
México: 01 (669) 989 8900
Estados Unidos o Canada Fax: 011 (52) (669) 914 1723
Internacional Fax: + (52) (669) 914 1723
Mexico Fax: 01 (669) 914 1723
Residencias Emerald de Pueblo Bonito
Estados Unidos,Canada: 011 (52) (669) 989 0525
International: + (52) (669) 989 0525
Mexico: 01 (669) 989 0525
Estados Unidos,Canada Fax: 011 (52) (669) 988 0320
International Fax: + (52) (669) 988 0320
Mexico Fax: 01 (669) 988 0320

My parents purchased 4 units several years ago and now my dad has passed away two years ago and we still can't get rid of it. My parents have put a lot of money selling it to so called leaders in selling timeshares which definitely not the case. I am trying to help my Mother out since she is on a strict budget and cannot afford any further payments to the timeshares.
the units are at:
Pueblo Bonito Mazatlan (2 units)
Pueblo Bonito Emerald Bay (1 every other year)
Luna Palace (1 unit)
Anything you can do would be very appreciated. Again we cannot pay anything upfront.
Hola buen dia me podrian ayudar en como cancelar una menbresia de pueblo bonito lamentablemente es un asco de menmbresia u el servicio de lo peor.
I really don't like timeshares for all that reasons. I've never bought a timeshare but a friend of mine did. He was excited with all the things the salesman said him, but the enchanted was over when he went to Pueblo Bonito Sunset Beach 2 years ago and he realized that all was a lie. He was so unhappy and he's still payin for the maintenance.
The Pueblo Bonito Mazatlan "RCI GOLD CROWN " has dropped its trading power with RCI fro 19 when I bought it to 12. I have traded all over the world sine 1992 with this property and now I could not get a DOG HOUSE fro what it is I am now paying more for the maintenance fees than I could rent it for. If I want to trade back into the property I could not even do it because of the low trade value. RCI is not going to get another trade from me ! Interval has alot better deal !
We bought a time share from PB-Emerald Bay back in 2006/07(not sure). I was very scared. But I have to say I have been extremely pleased. We got a great deal on it. We use it every other year. We bank every other year so that we have two rooms to bring the in-laws or friends. We have traded easily to Riviera Maya and Cabo. We have never had any issues. I really enjoy because it forces us to take a nice family vacation to a warm area every other Spring.
PUEBLO BONITO EMERALD BAY (like Sunset) offers the biggest scam to people who already own a timeshare elsewhere. They promise and guarantee that Resort Connections (aka Carrion Travel) will sell your other resort (for an additional fee, of course). They won't and you won't be able to reach them to get your refundable fee back. We were stupid to fall for this scam despite such sincerity and nonpressure by the sales people at Pueblo Bonito. Don't fall for it. Where else can the truths about these scams be posted? What social media venues are available (no worries Pueblo Bonito, we'll find them)? I don't want to put the timeshare out of business (after all, I own there), I just want to my money back! Can't wait to go there and start talking about how I got scammed to all the potential buyers on the beach.
We were scammed by Dirk Meyer. We were told we were getting a foreclosure deal which is worth twice as much as we paid for. He told us if we were to sell it in two years we would double our money. He told us our presidential suite was worth $6000/week and we would have no problem renting it out. A total lie when we returned.
When we returned we discovered the bonus week was a lie. They switched the paper work on us. They gave us something else (premier weeks) instead of bonus weeks at the resort.
We want to cancel due to misrepresentation and Dirk is refusing. What do we do?
They charged us $7000. We want to get a lawyer in a Cabo to sue them. Any other suggestions? Can we do anything together?