Mayan Palace Timeshare Complaints
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State.
- Legal Name:
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Resort sales locations
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Resort collections
- Summit Opportunities, LLC, Houston, TX
- Rental Companies:
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
Common Complaints:
- The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Mayan timeshare will be covered by this resale.
- Salesperson offers an equity exchange or trade-in program.
- The salesperson says that they will rent out their Mayan weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
A total criminal scam. We got trapped there for an entire day, and they would not even call us a cab. My whole family had to walk.
They are professional liars and scammers. DO NOT set foot on any of their properties.
HOLA Q TAL, A TODA LA COMUNIDAD DEFRAUDADA, CREO QUE VIENDO TODO ESTE MUGRERO QUE ES EL MAYAN PALACE, ES TIEMPO DE REALIZAR UNA RECOLECCION DE FIRMAS Y PRESENTARLAS ANTE LA COMISION DE TURISMO DE LA CAMARA DE DIPUTADOS, YA QUE ESTA EMPRESA COMO USTEDES DICEN SIGUE INCAUTANDO Y ABUSANDO DE LOS TURISTAS NO SOLO NACIONALES SINO EXTRANJEROS. AL HACER LLEGAR ESTAS FIRMAS AL CONGRESO DE LA UNION POR MEDIO DE DICHA COMISION, SE DEBERA DE SOLICITAR AL TITULAR DE LA PROFECO PARA QUE PONGA CARTAS EN ESTE ASUNTO Y FAVORECER A TODOS LOS AQUI DEFRAUDADOS. OJALA SE INICIARA UNA COLECTA DE FIRMAS PARA ESTA SITUACION. SALUDOS
compramos una membrecia en RCI en mayan palace vallarta donde nos ofrecieron una habitacion con cocineta para 5 personas y al final fue entira y dicen que no que solo era una habitación sin cocineta y se hechan la responsabilidad los unos a los otros y mientras nosotros nos dejan en la impotencia y se tiene que pagar mas y ademas condicionan a la asistencia a sus desayunos y hay que dar las tarjetas de crédito.
Company in charge of defrauding timeshare owners into believing that paying $ 200 for rent each week receive between US2, 000 to USD3, 000, pacta than 60 days will receive your money and give long time every time you speak with them, will reach 180 days and nothing you say the company has delayed meets and are expert at making excuses, so that in this as caican for wanting to make money easy one by one they win, group of scammers.
The same thing happened to me and my family. I bought these timeshare. We went to Mayan Palace and all the salesman said we'll recieve was false. I was so unhappuy with that but I didn't know what to do. A friend advised me to contact a lawyer and afortunately he helped me to cancel the contract.
Don't get timeshares!
quiero saber quien me puede asosar para cancelar la membresia del Mayan Palace me podrian llamar por favor
We were three couples who mistakenly attended a timeshare presentation at the Mayan Palace. It was suppose to last 90 mins. Unfortunately for us we were kept captive for 5 hours. The sales people are very agressive. When they finally figured out we were not interested in buying at their resort they became rude and obnoxious. Upon our arrival we were promised $500 U.S. cash for three couples to attend the timeshare. At the end we were lucky to leave with $250 only after a huge fight. They were renegging on our agreement and tried to get away with not paying us. LESSON TO BE LEARNED: DO NOT EVER AGREE TO ATTEND A TIMESHARE WITH ANYONE THAT APPROACHES YOU AT THE CANCUN AIRPORT OR FOR THAT MATTER DO NOT EVER ATTEND ANY TIMESHARE PRESENTATIONS AT THE MAYAN PALACE.