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Casa Dorada Timeshare Complaints

Casa Dorada

Casa Dorada Timeshare Complaints
  Legal Name:
MEDANO SERVICES RESORTS, S.A. DE C.V. CASA DORADA RESORT & SPA
  Resort sales locations
Cabo

Common Complaints:

  • Promise to rent out their timeshare weeks as a financial investment and to pay off the membership.
  • Guarantee that they will resell or trade in a previously owned timeshare.

    Casa Dorada Phone:
    Phone:(52-624) 163-5757
    Local Fax:(52-624) 163-5751
    Toll free number from US: 1-866-448-0151
    Toll free number from Canada: 1-866-501-4369
    Toll free number from Mexico:01-800-823-4282   

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Read what other timeshare scam victims say:
14 Complaints
  • mariaDecember 26, 2012, 3:12 pm

    maria
    what happened to us at casa dorado would be unlawful detention in the u.s. How about if we all get together and figure out how to recover our money? There has to be a law to stop this company.

  • KayeAugust 24, 2012, 5:20 pm

    We purchased a timeshare from Globequest at Casa Dorado. We sent a letter as well as email to rescind on the fourth day. It was verified to had been received. No luck getting out of contract. Contract and the dealings of Globequest is not under Mexican law. The contract is under the jurisdiction of St Kitt and Nevis. Do not buy in Mexico! Do not purchase from Globequest! Promises are not kept. You are stuck unless you can negotiate in St Kitt and Nevis? Good luck with that. It might be more fun to at least go vacation and wear a "let me tell you about my timeshare at Casa Dorado" shirt on.

  • George PoolApril 12, 2012, 10:23 am

    We purchased a membership in Globalquest Travel Club at a time share presentation at Casa Dorada in Cabo San Lucas in December.  We subsequently decided to cancel the membership and mailed a certified letter of same to the Globalquest Travel Club office in Florida within the 5 day right to cancel period.  The post office sent back the return receipt card with the signature George Jerez.  Since then Globalquest has refused to refund our $1500 down payment saying that they were supposed to "receive" the letter within the 5 days - it didn't matter that we mailed it within the 5 days.  We are reviewing what form of legal action we should take but in the meantime want to warn others that this isn't a legit company.

  • EloisaApril 12, 2012, 10:23 am

    Hola, mi hermano se encuentra en una situación como la que mencionan en el articulo de fraude en tiempos compartidos. El ya habia mandado una carta de cancelación a la compañia y ahora resulta que mandaron su caso a un bufete de cobranza y la estan presionando mucho para que pague una cantidad ridicula.

  • AndyApril 12, 2012, 10:23 am

    We purchased a membership in Globalquest Travel Club at a time share presentation at Casa Dorada in Cabo San Lucas in November 2010. We were promised 2 weeks "floating".  One at Casa Dorada and one at one of their other resorts, including Zoetry Casa Del Mar.  We were told over and over again that Zoetry Casa Del Mar, which is an all-inclusive, even included free golf and free spa services.  When we called Casa Del Mar at the end of December to book something, they told us that was not true.  We called the sales office at Casa Dorada to complain, and they told us to send an email explaining the situation.  I sent it and never heard back.  I called a couple more times and sent a follow-up email.  Finally i was able to speak to someone today.  He told us he couldn't refund our money, only that he would give us an additional week that would come out of the salesman's commission.  I told him i just wanted to cancel and get my money back.  He said if i didn't make the rest of my payments, they would sue us.  THESE PEOPLE ARE THE LOWEST FORM OF SCUM.  DO NOT EVER GO TO CASA DORADA or sign-up for GLOBEQUEST TRAVEL CLUB.  I told them that if i was forced to keep my membership, i would make sure to tell every guest that i spoke to at the hotel about how they screwed us.  I will make it my mission to warn as many people as possible about their scams.

  • NataliaApril 12, 2012, 10:23 am

    I have owned a Globe Quest Travel Club membership for over a year now.  I have been able to use the "home" week at Casa Dorada Medano Beach and "Casa Del Mar" as was explained to me by the sales person.  My extra international week I spent in Florida.  I did pay the required fees however.  These were not all inclusive resorts.

  • GlenApril 12, 2012, 10:23 am

    We purchased a timeshare in exchange for Royal Holiday's agreement to purchase our orig. time share with RCI this never happened. Now we have 2.

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