La Jolla Boutique Resort Timeshare Complaints
Residence Club La Jolla, La Jolla Boutique Resort
- Legal Name:
- Compania Hotelera Nadia S.A. de C.V.
- Resort sales locations
- Mazatlan
- Rental Companies:
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Hotel Representatives:
- Alfredo Marcq, Vladimir Jimenez.
La Jolla is a small, relatively new resort in Mazatlan, Mexico. It is only partially built, and they are selling units on a pre-construction basis. The clients often complain about their lack of compliance with the 5 day cancellation policy and their lack of availability to book when they want to use it. They also use rental and resale scams to increase their sales.
Common Complaints:
- Salesperson claims that they prefer if the client does not use the timeshare week. La Jolla offers to pay the client a high rental price per week for the next five years to not stay at that particular resort because they wanted to keep as many units available as possible to have enough rooms available for other prospective buyers who might come to view the property.
- La Jolla uses resale agents that guarantee the sale of an old timeshare within a 90-120 day period. They promise high resale prices, so that they can induce buyers into purchasing larger amounts for their La Jolla timeshare package.
- Have clients sign a Cardholders Acknowledgement that states "I realize and understand that the earnest money deposit I have credited towards my purchase contract is non-cancellable and non-refundable, as my purchase agreement has no provisions for a rescission period." This statement is in opposition to the 5 day rescission period allowed by Mexican Law.
La Jolla Phone number:
Toll free 1866 978 6826
mex. 6699 101400
I purchased in December 2012 under the guise that TPS Atlanta would purchase an old timeshare that I had for $27,500. That was more than double what I paid for it. Upon my return to Canada I discovered that this was a scam. I had my credit card company dispute this transaction and four months later they were successful. Shame on you Jaime, Alfredo, Manuel and Rochelle for your dishonesty and lies. You truly leave a bad taste in my mouth and a little less respect in my heart for Mexicans.
we attended a presentation friday april 26 2013. Alfredo offered to buy all of our 4 timeshares and guaranteed we'd receive $122,000 within 30 days. That's more than we paid for them! Of course we had to buy a timeshare at his ugly little property. That, and promises of no maintenance fees, airfare with points, etc had us thinking WOW. It was all very convincing and believable but TOO GOOD TO BE TRUE. That night, back at our hotel, we researched online and found lots of complaints. We called our credit card company and told them we had been scammed! They listed it as stolen/lost and did not forward payment to Lajolla! Whew!! Close call.
We, too, got scammed with over $10000 for selling the current timeshare and buy La Jolla's and never got the money back. We have to organize a class action lawsuit against these liars and stop them from doing such business.
The La Jolla resort is run by dishonest individuals. We bought in and returned the next day for a refund because we realized we were scammed. We had to fight to get in. We were lied to again when we were assured that we should check out VIP vacations. Give it a chance and then they would promise to refund all our money. No questions asked. The manager shook our hands. Gave us his promise and word. He said we could trust in the situation. We believed again. So stupid. I guess we really wanted to see the best in the situation. We checked out VIP. It was all fake. So we asked for our money back. We were told yes and then we waited and waited. After a dozen calls....still no money. And nothing to show for what we invested. A total scam. They got us once, but never again.
We recently "Upgraded" at La Jolla because we were sold on using our POINTS to pay for airfare and being able to use at other resorts through HSI. ha Ha on us. The points from La Jolla are not given to HSI. HSI does nothing with La Jolla. We are also not able to use the airfare option - points don't mean a thing.
Your points not used for 2012 will be transferred over to 2013. If you don't use them within 2013 - you loose them ad you can only use them to rent units at La Jolla.
They also indicated you can use your points in Puerto Vallarta - guess what. Not that easy. They book at a couple resorts but you get what's left after those resorts service all their folks. You can probably guess how easy you will get this. NOT.
Also you can bet the NEW MANAGEMENT is a joke. The same BIG GUY enforcer is still there smoothly pushing the crap and sucking in folks daily.
What we did find heartening was that they had only 2 or 3 victims each day to give their presentations to so maybe folks are getting smarter. Wish we would have been smarter and kept our money in our pockets.
The 'announcements' that La Jolla Mazatlan complaint have decreased has to be a lie. I call regularly trying to get anything out of them in return for the huge amount of money they scammed from us last winter, but they always promise to return my call and never do. I have tried to wait on the phone, but it does no good. Anyone who tries to deal with this company is going to be unhappy. I now keep paying interest on the money I borrowed on their promise to return it within 120 days and I know I may as well admit that I have been a fool and that I will never see my money again. And the wonderful travel system they promised to introduce us to which would give us upgrades and great locations? Not one word.
We got the same story at La Jolla - they would get buyers for our other timeshares within 120 days - well, that is long past and not one word from them! I am hoping we can salvage something out of this if HSI still operates and we can trade our weeks for somewhere else, due to a points account. Has anyone else tried to use HSI? It seems Swap Global - who was to sell the other timeshares - is no longer in business, phone is out of service and no one answers emails.