Sheena

I was vacationing  on Mexico when I was invited to a presentation at  raintree vacation club. Early the next day  we went to the presentation and when we got back home with a new membership because we owned another in USA. I have been calling the resort to try to cancel the membership because we saw several complaints on internet and now we are scared.  My husband told me that we are in the same situation and we are victims of timeshare fraud but I´m refused to  believed  and I’m going to do everything that I can do to  avoid it and get our cancellation.

Tresa Badnet

I have had my membership at Raintree for more than one year and I have not received anyof the money that they said that I would receive, I  am starting to believe  that I´m also a timeshare scam victim. Please contact me, I would like to receive your advice to know if and how I should start the cancellation of my membership.

Don

Since we bought our membership at Club Regina 4 years ago, we have been waiting for our money, the sales manager promised us  $1,500 per week and we bought 3 weeks, we paid  a fee for a  rental company and we have been paying our maintenance fees  on time. We have called  the resort  to ask about our money  and  the only thing that they said it´s that they are not responsible for the rent of our  weeks, that we have to contact our rental company.

Marco

Nosotros fuimos de vacaciones y nos quedamos en  uno de los hoteles de esta compañía y al llegar fuimos invitados a una presentación, supuestamente la presentación duraría solo 90minutos, pero veo que no he sido el único engañado por que  casi a todos nos dicen lo mismo, el hotel nos pareció bonito pensamos en volver así que compramos la membresia. Una vez que regresamos de vacaciones mi esposa y yo lo dialogamos y pensamos que mejor debíamos esperarnos porque hay otras prioridades, fue cuando hablamos al resort y les dijimos que queríamos cancelar nuestra membresia y nos dijeron que había una penalización del 20 % si queríamos cancelar cosa  que  el vendedor jamás nos menciona cuando compramos, el todo el tiempo nos dijo que si no estábamos contentos con la membresia podíamos llamar el día que quisiéramos y cancelarla.

Mary C

We purchased a membership at Raintree but we are having many problems. They told us that we have a pending bill, but we were sure that we had made all our payments on time. We called them to clarify and they told us that there are some extra payments that are established in our contract and we are obligated to make because we signed a contract with them.  They tried to explain to us what the extra payments are for, but they seem illogical. What do you think about these payments? Have you ever heard anything about them? Are they legal?

Alan Garza

buenas tardes les escribo por que tengo una membresia de tiempo compartido con REINTRE VACATION CLUBY y la verdad es que ya no podemos mas estamos hasta el tope con esta membresia y no la hemos podido cancelar ojala me pudieran ayudar, por favor les pido su asesoria.

Robert

My story also has a unhappy ending. We fell for their  lies , and now we don´t know how to get out of this contract. The price for our membership was $38,000  at the beggining but then they offered us a “different” promotion, of course all was a total lie. It was the same membership with a different price just to convince us to buy it. They opened us a new credit card without our consent and we noticed that too late but we have contacted the bank to file a dispute about the credit card. We don´t know if that it is going to be enough because the bank told us that they have  all the paperwork signed by us and that can help the resort to win the dispute.

Alex

We don´t haven  in written all the promises that the seller told us but we  want to cancel our membership because we were told many lies  at the time we signed the contract , is that possible? we found some successful cases  about you on internet, if you have  experience with raintree and you think that can help me please contact me to talk about my situation.

Sandra

Another timeshare scam!! Yes, we were scammed too by  raintree , we were told the same lies about the rent and sales,  we too have another timeshare that we  were so happy but we know raintree in we thought that it was a beautiful place that we  can change our old  timeshare for a new one, we had used several times the other timeshare that we want to visit other places,  and also they told us that we could rent our weeks for a good profit and of course that motived us. it is indeed sadness to  read thousands of similar stories like  mine  and how they were scammed,  they have to pay the membership or their credit score will be affected.

Sherrie

Raintree promised me at the time of my purchase that they would rent my weeks and they would  sell my  village timeshare, both promises were a lie, I’m still waiting for my  “earnings”  that they told me  I would receive , I need that money to finance the membership . I told them that I couldn´t afford both timeshares and that I would need the money of the rents and the money for the resale of my old timeshare to  pay this membership, I insisted several times about my situation and they guarantee me  that all that they told me it was for sure that I didn´t have reason to be worry. Of course as you know now I´m having problems.

SJT

We went to Mexico last year and we bought 2 timeshare at different resorts,  one of them was  raintree,  we are very remorseful, it was a terrible purchase and we don’t know how to get rid of this , we never travel and the expenses for having a membership are very high, and our earnings are low.

Sasy

We are having problems with Raintree because we bought a membership  on  January of 2004 and they never told us that we have to pay an special assessment, plus maintenance fees and our monthly payments that is a lot of money and they did not  explained us  for what is the money of that special assessment. 

Paul

We were  to Mexico on our honeymoon, and  and we were invited to a timeshare presentation at raintree, the place was beautiful en the employees seems friendly so we purchased a membership, the sales man opened us a credit card and charged us $17,000  for a down payment and the rest of the membership it would be pay bimonthly payment of $1520 but they told us that the new modal of the timeshare is the rent of the weeks, he explained us that it is very common and very easy to do it. He  gave us a  presentation card for a company that could help us to rent our weeks and in that way we could obtain money to pay our membership all seems like a good deal, but as you know it wasn´t and it is to late to get back, know we are  caught in this membership and it is terrible.

Anthony

Compramos una membresía con Raintree por $7,900 dólares hemos tenido problemas  para las reservaciones y no estamos muy contentos con la membresía quisiéramos cancelarla,  intentamos marcar a sus numero pero dice no ser de México por favor contáctenos a la información que les proporcionamos, gracias.

Linda

We purchased a membership  at  raintree  and we were told that our existing timeshare  would sell easily for more than we paid for it. We paid a broker company  and  now they won´t return my calls and  we are out  the money .

Barbara

We have 2 timeshares and we can`t afford it, My husband lost his job and the monthly payments are too expensive,  we have 2 children and my mother is sick. I have called raintree to cancel our membership but it is too hard  to reach  them. I´m tired of this situation and I want get out of this timeshare as soon as possible.

Maria

Mi esposo y yo fuimos a unas presentación de tiempo compartido en  Regina club, tontamente compramos una membresía con puras promesas verbales las cuales jamás se nos ocurrió pedirlas por escrito, ahora no tenemos con comprobar el fraude y tenemos que seguir pagando una membresía que no queremos.

Marty

We were invited to a timeshare presentation , all that we heard was a lie, we were so foolish to believe in them and we bought a membership at raintree we paid $ 2,300 has a down payment  and  $350 for a broker.   Don`t go to raintree and be careful   when you go to a timeshare presentation.

Meghan

!!!!!!!!!!!!Dont do it. dont even go to the presentation, you will be put down by sleaze balls attemting to make you feel like you ned something you dont. SUCH A WASTE OF VACATION TIME. These people are not honest, and WILL LIE/change paperwork and prices while shoving drinks in your face. I saw it first hand and barely escaped with my money and sanity...sleazy and not trust worthy. I went to a presentation Aug.5 2010..was quoted one maintenance fee in the beginning...at 775.00.....which was then changed to 820.00 without consent...which we were lucky enough to have pointed out to us by the mexican clerk and recorder!! The waiter continued to bring the free alcohol, and then when we were unsure of the fees..the salesperson accused us of being DRUNK, verbatim. There are random fees that continue to pop up and the sales people they have hired to explain the fees are RUDE and very unprofessional, taking advantage of every minute they have you in their grasp. Call me crazy but I only do business with honest straighforward people who can actually explain what they are selling and dont rely upon champagne to loosen purse strings. We caught them in 2 lies and then found they had withheld a finance fee....we were so angry by the time we left..the manager even admitted that his sales people were unprepared and misinformed....hmmmm???? DO NOT DO IT...there are better options. Seriously...we almost got totally screwed by these folks. NO!!! The resort isnt even that great..ask them if the display unit is what ALL the units look like???? hmmm??

~~~~Any of the nice comments you read anywhere are resort sales marketing team trying to clean up their PR MESS....they receive bad reviews for a REASON. RUN AWAY. I wish I had read this forum before we went...I am still pissed about this a week later. These people need to find an honest way to sell their product...which is NOT high quality anyway. FAIL.

Meghan

!!!!!!!!!!!!Dont do it. dont even go to the presentation, you will be put down by sleaze balls attemting to make you feel like you ned something you dont. SUCH A WASTE OF VACATION TIME. These people are not honest, and WILL LIE/change paperwork and prices while shoving drinks in your face. I saw it first hand and barely escaped with my money and sanity...sleazy and not trust worthy. I went to a presentation Aug.5 2010..was quoted one maintenance fee in the beginning...at 775.00.....which was then changed to 820.00 without consent...which we were lucky enough to have pointed out to us by the mexican clerk and recorder!! The waiter continued to bring the free alcohol, and then when we were unsure of the fees..the salesperson accused us of being DRUNK, verbatim. There are random fees that continue to pop up and the sales people they have hired to explain the fees are RUDE and very unprofessional, taking advantage of every minute they have you in their grasp. Call me crazy but I only do business with honest straighforward people who can actually explain what they are selling and dont rely upon champagne to loosen purse strings. We caught them in 2 lies and then found they had withheld a finance fee....we were so angry by the time we left..the manager even admitted that his sales people were unprepared and misinformed....hmmmm???? DO NOT DO IT...there are better options. Seriously...we almost got totally screwed by these folks. NO!!! The resort isnt even that great..ask them if the display unit is what ALL the units look like???? hmmm??

~~~~Any of the nice comments you read anywhere are resort sales marketing team trying to clean up their PR MESS....they receive bad reviews for a REASON. RUN AWAY. I wish I had read this forum before we went...I am still pissed about this a week later. These people need to find an honest way to sell their product...which is NOT high quality anyway. FAIL.

Meghan

!!!!!!!!!!!!Dont do it. dont even go to the presentation, you will be put down by sleaze balls attemting to make you feel like you ned something you dont. SUCH A WASTE OF VACATION TIME. These people are not honest, and WILL LIE/change paperwork and prices while shoving drinks in your face. I saw it first hand and barely escaped with my money and sanity...sleazy and not trust worthy. I went to a presentation Aug.5 2010..was quoted one maintenance fee in the beginning...at 775.00.....which was then changed to 820.00 without consent...which we were lucky enough to have pointed out to us by the mexican clerk and recorder!! The waiter continued to bring the free alcohol, and then when we were unsure of the fees..the salesperson accused us of being DRUNK, verbatim. There are random fees that continue to pop up and the sales people they have hired to explain the fees are RUDE and very unprofessional, taking advantage of every minute they have you in their grasp. Call me crazy but I only do business with honest straighforward people who can actually explain what they are selling and dont rely upon champagne to loosen purse strings. We caught them in 2 lies and then found they had withheld a finance fee....we were so angry by the time we left..the manager even admitted that his sales people were unprepared and misinformed....hmmmm???? DO NOT DO IT...there are better options. Seriously...we almost got totally screwed by these folks. NO!!! The resort isnt even that great..ask them if the display unit is what ALL the units look like???? hmmm??

~~~~Any of the nice comments you read anywhere are resort sales marketing team trying to clean up their PR MESS....they receive bad reviews for a REASON. RUN AWAY. I wish I had read this forum before we went...I am still pissed about this a week later. These people need to find an honest way to sell their product...which is NOT high quality anyway. FAIL.

Anthony

We purchased a timeshare at raintree last year and we were told that our existing timeshare would sell for more that we paid for it. We believe them but of course it wasn`t true now we want out of both timeshare now.

Barbara

We too were scammed by Raintree. They said that they would sell one of our old timeshare through a rental company . we paid a down payment of  $28,000  was charged to our credit card, I don’t want continue paying them  but I`m afraid because I don`t want  affect my credit  .I hope we can get some good advice in this matter please contact me.

Anely

I bought a membership for $36,500 at Raintree  and I signed a waiver for my 5 days recession period., Can I cancel my contract with Raintree?

Emy

I was refer by a friend who canceled her timeshare contract with you, I have the same experience but with raintree, they told me that they will trade in my Mayan Palace for $12,000 US dollars. I paid $17,000 as a down payment because the value of the membership was $25,000 and the rest of the money was going to be sent to me as a profit.

Sofia

My husband and I would like to cancel our contract with raintree. We had been called them  but they never answers or calls and we do not receive returned calls from them. We   know they are a scam and we are looking the cancellation of our contract.

Karinne

Raintree committed fraud with me, the salesman sold me a membership for $46,380 and later when I got back home I found on internet that the resort are selling the same membership for $1,200 . I don’t know why the Mexican government allows this and why they don´t do anything against this unethical company

Bob

I have been scammed by 3 resorts!! one of them was Raintree, I bought it because I believe what the sellers told me and I thought that it was a good investment .I know I´m a foolish but I need help. I can´t afford to keep paying this and I know I would not get a profit from them to pay the debt I have.

Robert

Ana

I purchased  a membership at raintree for 14k,  it seems it was a bad investment I have not been able to book my vacations, the services are bad, they told me  that if I  was unhappy with my membership ,they could buy it back . I called to the resort 3 weeks ago and I told them that I wanted to give back my membership to them, and they told me that they never do that, they only refer people to a resale company to do that work and for that I would have to pay an upfront fee.

Kirk Brandon

I purchased a membership at raintree but  it was all a timeshare scam, I contacted profecoand requested the cancellation of my timeshare contract but they couldn´t do anything for my, the process was too long  and I got nothing, could you help me  cancel my timeshare contract?

Oscar

Raintree and their sells representatives are a bunch of  thieves, they sold me a membership based on lies and I believe them, don’t let this happen  to you too, stay away from raintree.

Brandi

Supposedly  raintree purchased my playa del sol timeshare  when I bought  a membership 7 months ago,  yesterday I received an email from Playa del sol where they are telling me I have a debt  because I didn´t pay my maintenances  and I have to pay $200 more for interests.

Graham

I want to get rid of my timeshare. It is paid off and 2010 fees are paid. I even paid an special assessment this year. I simply want out but I do not want to pay any upfront fees. I am tired of being taken advantage from timeshare scammers. If you represent me, would I pay only after the contract is cancelled?

Thanks?

James

I purchased 10k in a membership at  raintree, they promised me to rent my 4 weeks before may,  today we are in July and they have not communicated with me, I don´t know what to do ,should  I do something or should  I continue waiting?

Steve

My parents are American seniors they are 80 years old and they were scammed by raintree, they lied to my parents to get their money, I want to  help them to get a refund  but I don’t know how, if anybody can help me, I will appreciate.

Nick

Raintree sold us a membership for $7500, the salesman made guarantees that our  Playa del sol timeshare would be purchased within 120 days from day we signed.  I have been calling to Raintree and they don´t have news about the selling of our  Playa del sol timeshare, now we don´t know what to do because they are washing  their hands  and  we have to pay 2 memberships.

Yair

I went to Cancun to spend a wonderful vacations, but were ruined by Raintree, I really love Mexico but resorts like raintree are affecting the image of Mexico and now I don´t want  to come back, I´m posting this because I want to prevent  other tourists to be scammed like me , raintree sold me a membership, it was the worst  deal I have ever done  in my life, the salesman told me all kind of lies,  he lie to me in order to get his commission, I don´t recommend raintree so if you go to Cancun stay away from this resort , you don´t want to be scammed like me and other tourists that I found on internet.

Karen

We were misleaded to bought a membership by raintree, we bought it as a timeshare investment because the seller guaranteed us that the rent of our membership  will be for sure, but that was only one of a thousand of lies that he told us,  we tried to cancel our membership through Profeco but we were out of our 5 days recession period.

Ilse

Nosotros también fuimos timados por  Raintree, el vendedor nos aseguró la venta de nuestros otros 2 tiempos compartidos por un valor de $15,00 USD  cada uno, si hubiéramos sabido de esta página antes de comprar el tiempo compartido jamás hubiéramos comprado con ellos. EL vendedor nos dijo que  en un periodo de tiempo de 120 días venderían nuestros 2 tiempos compartidos y  no tendríamos que preocuparnos por nada. Mi esposo y yo estamos muy preocupados, incluso mi esposo se enfermo,  el Dr. dice que todo se debe a estrés, hemos gastado mucho dinero en la enfermedad de mi esposo y aparte de todo en mantenimientos y no hemos recibido nada a cambio  por parte de Raintree, definitivamente en esta compañía son unos estafadores y sin vergüenzas.

Sam

we purchased a membership for $3550, it is supposted that we were going to receive $1775 per year and at the end of two years we were going to recover what we invested and the rest of the money for the next years it would be a profit for us, until this moment we didn´t used the membership, we didn’t received profits and  on the contrary  we have had to invest more money for the maintenance fee.

Thomas

I  purchased a membership at raintree because I have  2 more memberships, but when I went to the presentation at regina club the seller told me that they could sell my  other 2  memberships,  so I thought  that it would be an easy way to get  rid of my  other 2 timeshares and I bought a membership with raintree, the problem it ´s that the seller guaranteed me the sale of  my  other 2 memberships in 90 days.   There has been more than 120 days and my 2 timeshare haven´t sold yet as the seller told me.

René

Hola, tengo un tiempo compartido con Raintree (Regina) y no quiero pagar la Cuota Especial (Special Assesment). No establece en ninguna parte del contrato que estoy obligado a pagar montos especiales cuando a ellos se les ofrezca o necesiten. Habrá algo que se pueda hacer? Mi hermano también es dueño de una membresía vacacional.

Cedric

I have a Raintree Puerto Vallarta timeshare that I have not paid 2010 maintenance fees or the special assessment. I have been looking to donate the property or just to get out of it. I have just been threatened with putting my account into collections. Can the resort affect my credit score if I live outside Mexico?

Richard

I was coned at the moment that the company Raintree sold me a membership, I have been calling and sending emails but they never answer me, I´m tired about this situation. I want to get rid of  this timeshare fraud.

Jim

I  have  more than one  timeshare  and I can afford all of them. I have never used my membership at Raintree. Can I cancel my Raintree contract?

Tracie

When my husband and I bought a timeshare at Raintree Vacation Club the salesman promise us a lot of things, we signed a document with all the promises. We didn´t read the contract again until we come back home and we realized that the paper signed with all the promises wasn´t with the rest of the package. We know for sure that the salesman took it.

George

My wife and I had a bad experience, we went to a presentation on  rain tree , we bought a timeshare, it  result to be a scam. We have 2 more timeshare and we can afford it, what can we do?

Carlos

Lots of broken promises and agreements not to be believed. We even had things in writing, they told us they would not honor those documents  because the sales guy who wrote it was no longer there. That is definitively a SCAM.

Sue

E Mattingly

I am one of the many Raintree timeshare owners who have seen maintenance fees nearly double since purchase.  We then have the unpleasant surprise of an unexpected 'special assessment fee'.  It did not make me feel special, nor did I feel like it could possibly be legal.  I would love to get out of this time share & recoup some of my investment.  For the yearly maintenance fee that I pay, I could easily book a similar vacation when I want, where I want. 

Edwin

Juan Rodriguez

Dear Potential members,   Stay away from Raintree Vacation Club .  What was supposed to be a Vacation club owned by members and with tranparency including notices and minutes of board of director meetings have turned into a real fiasco with no release of financial statements and special assessments on top of everrising fees with no protection under the law unless you hire a lawywer with more expense.  Stay away!  And if you are a member ,do not send any money until they send you financial statements and keep posting your complaints.   JRM  

Enrique Espeleta

En octubre 2009 adquiri una membresia de Raintree Vacation Club, cuando me encontraba de vacaciones en Cancun en este complejo turistico al cual fui por invitación de un socio de este.

Como es costumbre me invitaron a desayunar para exponer las ventajas de la membresia, yo les dije que no me interesaba ya que tenia una membresia de Royal Holiday para lo cual me envolvieron con los siguientes argumentos:

-Que la membresia de Royal Holiday se podia cancelar y que lo ya pagado a esta me lo podian acreditar en la compra de la membresia de Raintree-Por pertenecer de un grupo industrial de Monterrey ellos podian descontarme por el orden de $2500 USD dando unos recomendados

-Dado que tienen destinos turisticos de primera , estos en el mercado tienen precios muy elevdos por lo que puedo vender los puntos por arriba del costo de la anualidad, lo cual me permite recuperar en el mediano plazo la inversión

-Prometieron un viaje a para visitar en 2010  Puerto Vallarta con boletos de avión para mi esposa y yo, asi como un par de certificados para RCI uno con validez de un año y el otro por dos. a la fecha no he recibido nada.

anthony

We bought in 1997 a B-11 share with Club Regina in Cancun. The time share and all maintanence fees are fully paid. We want to return the share (we do not expect any money) and cancel the membership. Club Regina tells us that this contract cannot be cancelled. Is this true?

angry man

I purchased a membership/timeshare @Club Regina Los Cabos for 13k . It is all paid for, and I would like to get out of it because it was not as represented and the fees are escalating. The seller or owner is Raintree vacation Club. Can I get out of my contract. I have never used my points .